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30/7/2017 31/7/2017
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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$ 103
    US$ 103
    US$ 103
    Traveller (1411)
    Room & Suite (468)
    Dining (172)
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    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (278 reviews)
    “bukit bintang” (234 reviews)
    “petronas towers” (220 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Accessible rooms
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Traders Hotel, Kuala Lumpur
    9,723 reviews
    #9 of 345 hotels in Kuala Lumpur
     
    Sheraton Imperial Kuala Lumpur Hotel
    3,146 reviews
    #26 of 345 hotels in Kuala Lumpur
     
    The Kuala Lumpur Journal
    682 reviews
    #23 of 345 hotels in Kuala Lumpur
     
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    2,124 reviews
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Reviews (3,757)
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    There are newer reviews for Hotel Istana
    See the most recent reviews

    1,421 - 1,425 of 3,211 reviews

    Reviewed 21 December 2014

    Third stay at the Istana, won't bother trying anywhere else in Kuala Lumpur. The club floor is great value and superb service. Perfect for business or relaxing stopover as I have done en route to and from Australia. Monir, our room attendant was just brilliant!More

    Thank Ian M
    Response from HotelIstana, General Manager at Hotel IstanaResponded 22 December 2014

    Dear Ian M, Welcome back to Hotel Istana and thank you for being our loyal guest. Thank you for posting your review on Trip Advisor and giving us such a great title. Mounir is definitely our super star in the Housekeeping team. Thank you for...More

    Reviewed 20 December 2014

    I have a last min booking and walk in to hotel, The Rate is so good and we only need 1night sleep. staff are so welcome and friendly and explain so detail before we check in to our room. Room is clean, THE BED is...More

    1  Thank Don615
    Response from HotelIstana, General Manager at Hotel IstanaResponded 22 December 2014

    Dear Don615, Wow we are on cloud nine already as your review has made the entire team very very happy. Thank you for choosing to stay with us and thank you for posting your review on Trip Advisor. Indeed our rooms are very spacious and...More

    Reviewed 20 December 2014

    I last stayed at the Istana in 2003 - I don't think the bathrooms have been cleaned since or the furnishings changed; the lobby is disceptive, the 4* experience ends the moment the elevator door opens, the room stank, the bathroom had mould on ceiling...More

    2  Thank PhilipMorris11
    Response from HotelIstana, General Manager at Hotel IstanaResponded 26 December 2014

    Dear PhilipMorris11, I can see that this is your first review on Trip Advisor and so I thank you that you chose to write your review about Hotel Istana KLCC on Trip Advisor. I feel bad reading it because you have gone through an ordeal...More

    Reviewed 20 December 2014

    This is our repeat visit after 3 years. The cleanliness of the hotel is greatly improved when compared to our past years visit. The security is tight too. We felt safe. The breakfast buffet is good and tasty. We love to be at Istana Hotel....More

    Thank Norhariati
    Response from HotelIstana, General Manager at Hotel IstanaResponded 22 December 2014

    Dear Norhariati, Welcome Back to Hotel Istana, your home away from home. Thank you very much for posting your review on Trip Advisor. I am so glad that you have recognized our Housekeeping department and team for cleanliness. Indeed, we have added some new team...More

    Reviewed 20 December 2014 via mobile

    One of the few hotels I actually liked. This hotel is in the city center and a walking distance from the Petronas twin towers. The rooms are very spacious and the conference rooms located down were great. The staff is excellent, very friendly and helpful....More

    Thank Tagennubang K
    Response from HotelIstana, General Manager at Hotel IstanaResponded 22 December 2014

    Dear Tagennubang K, We are very happy to see your review on Trip Advisor. We do hope you were feeling well after you had checked-out from the Hotel. Our team members are very passionate especially when it comes to a point where if a guest...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 73 - US$ 133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #21 Luxury Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Priceline, Booking.com, Agoda, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, HotelQuickly, Cancelon and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
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    Traveller (1411)
    Room & Suite (468)
    Dining (172)
    Pool & Beach (74)
    Hotel & Grounds (848)
    Bathroom (137)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Afshin D
    6 June 2017|
    Answer Show all 5 answers
    Response from Hotel_Istana_KL | Property representative |
    Please e-mail us your e-mail address (Trip Advisor does not allows to write an e-mail address here) and we will be happy to share and provide you any information about our GYM. Concierge can also assist you with anything... More
    0
    Votes
    Corina Violeta O
    23 May 2017|
    Answer Show all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
    3
    Votes
    Abe3330
    1 May 2017|
    Answer Show all 4 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, Upon check-in we request RM250 deposit for the first night and RM100 per night for the remaining nights. It is highly recommended to use Credit Card for deposits as Credit Cards do not require any refunds if no... More
    2
    Votes
    Room Tips
    "make sure you're facing the Petronas Towers. And go to the Helipad across the street."
    Read review
    "13th floor with views of the PETRONAS Towers, sensational"
    Read review
    "Best views of the city would be on the reception side on the upper floors (presumably above 5th level)"
    Read review
    "Club rooms offer the best value"
    Read review
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