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31/12/2017 1/1/2018
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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    31/12/2017 1/1/2018
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    US$ 362
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    Traveller (1562)
    Room & Suite (488)
    Dining (179)
    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (299 reviews)
    “bukit bintang” (238 reviews)
    “petronas towers” (222 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Housekeeping
    5.0 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (3,951)
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    1,321 - 1,325 of 3,366 reviews

    Reviewed 18 May 2015

    Very love stay at hotel Istana Kuala Lumpur. In songket lounge wonderful service from staff ms Jamie ms Ana and ms Laila very good excellence service. I would like to recommend during live band that,s was good but then it too loud.More

    Thank Dapreid
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 29 July 2015

    Dear Dapreid, Thank you so much for a wonderful review on Trip Advisor. Indeed, Anna, Jamie, and Laila are our superstars and most guest loves them due to their personal attention and focus towards our guest and their preferences. Thank you for recommending our Live...More

    Reviewed 18 May 2015

    Stayed 5 days in this very conveniently located hotel. Whilst the hotel needs some refurbishing, the service and attention is unmatched. Check in/out was a breeze and room service was equally quick. Within a very short walk from the evergreen Bukit Bintang area and Jalan...More

    Thank AzharH
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 19 May 2015

    Dear AzharH, We are so happy to see your 5 star review on Trip Advisor. Thank you so much for staying with us. Our location, Services, Associates and facilities are unmatched. We hope you will recommend us back home in Pakistan and that you will...More

    Reviewed 17 May 2015 via mobile

    Stayed here in Feb 2008 .. Booked online after a terrible experience at The Melia down the road.. Everything about the stay was awesome. We were greeted at the door by the manager who personally checked us in and accompanied us to our room. Rooms...More

    Thank taahir
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 19 May 2015

    Dear taahir, What a wonderful review on Trip Advisor. Thank you so much for choosing to stay with us after your poor experience at another Hotel in KL. I am glad that everything went well with your stay. Indeed, I cannot say enough about our...More

    Reviewed 17 May 2015

    Really enjoyed staying at hotel Istana Kuala Lumpur, good location nearest to bukit bintang easier to get food place and very convenient. Too closed to the pavilion. The staff very polite and so kind always give assistance. The lady standing at the lobby very pretty...More

    Thank dr_sami0550554946
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 19 May 2015

    Dear dr_sami0550554946, Thank you for choosing to stay with us and thank you for a great 5 star review on Trip Advisor. The team and I really appreciate it. Our Associates are very passionate and friendly when it comes to true Malaysian hospitality. I hope...More

    Reviewed 17 May 2015 via mobile

    Excellent service could not have bettered. Mr monir housekeeping right through to staff in club class and front desk. Will certainly recommend hope I can persuade my wife to come next time. 5 Marvellous nights thankyou.More

    Thank fiasoph
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 19 May 2015

    Dear fiasoph, Oh this really makes our day. Thank you for staying with us and thank you for your wonderful review on Trip Advisor. Mounir is our superstar and many guest have appreciated him in the past. I sure will recognize him too. We hope...More

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    About
    Amenities
    • Top amenities
    • Pool
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    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
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    • Hotel Amenities
    • Business Centre with Internet Access
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    • Free Parking
    • Laundry Service
    • Airport Transportation
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    • Concierge
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    • Room amenities
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    • Things to do
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    • Fitness Centre with Gym / Workout Room
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    • Hotel class
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    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com, Ctrip TA, Hotwire, Orbitz, Travelocity, Cancelon, TripOnline SA and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
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    Traveller (1562)
    Room & Suite (488)
    Dining (179)
    Pool & Beach (78)
    Hotel & Grounds (966)
    Bathroom (147)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    Puspita C
    21 November 2017|
    AnswerShow all 5 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, We serve Beef. Do you have any preference or any special request for your dietary need? Kindly advise us Thank you Management
    0
    Votes
    Nor Eliza A
    5 November 2017|
    AnswerShow all 6 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, The hotel takes RM250 for the first night and the subsequent nights RM100 per night to cover any incidentals. If you put a credit card then that's better as nothing is charged unless you have any incidentals... More
    1
    Vote
    katyjanepayne
    30 October 2017|
    AnswerShow all 2 answers
    Response from Hotel_Istana_KL | Property representative |
    Check-in is at 2pm. If you are arriving early then please let our reservation or Front desk teams know so they could provide you with appropriate options.
    1
    Vote
    Room Tips
    "facing the side towards the swimming pool"
    Read review
    "Examine the bathroom before checking in!"
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    "facing the towers"
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    "Book Club great value add for your experience"
    Read review
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