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02/07/2017 03/07/2017
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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
    Save
    Savings alert: 11% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 95
          US$ 81
          Great Deal
          US$ 95
          US$ 93
          Traveller (1374)
          Room & Suite (465)
          Dining (157)
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          #36 of 341 hotels in Kuala Lumpur
           
          Overview
          • Excellent46%
          • Very good35%
          • Average12%
          • Poor4%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Accessible rooms
          Business Centre
          Dry Cleaning
          5.0 Star Hotel
          All hotel details
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          The Kuala Lumpur Journal
          651 reviews
          #22 of 341 hotels in Kuala Lumpur
           
          Invito Hotel Suites
          1,014 reviews
          #26 of 341 hotels in Kuala Lumpur
           
          PARKROYAL Serviced Suites Kuala Lumpur
          1,874 reviews
          #18 of 341 hotels in Kuala Lumpur
           
          PARKROYAL Kuala Lumpur
          3,248 reviews
          #36 of 341 hotels in Kuala Lumpur
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (3,718)
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          There are newer reviews for Hotel Istana See the most recent reviews

          1,311 - 1,315 of 3,718 reviews

          Reviewed 4 February 2015

          Stayed at this hotel last January (2014) and this year was given the same room again on the 22nd floor. It was reassuring to know that the shower door still didn't fit properly and hence flooded the bathroom floor each time the shower was used!...More

          Thank paulj121
          Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 6 February 2015

          Dear paulj121, Thank you for staying with us. We are very sorry for the inconvenience caused with regards to your room issues. Our engineers had looked into your reported comments then and the issues are resolved. We are looking forward to your next visit and...More

          Reviewed 4 February 2015 via mobile

          I was staying for 3 nights in this hotel (1 to 4 feb). Staffs are good . food are food. Seems this has operated quite so long. Hotel maintenance need some improvement. As well as cleanliness of the room especially at bath room. Most bad...More

          Thank Wahyono Y
          Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 6 February 2015

          Dear Wahyono Y, Thank you for choosing to stay with us and please do accept our sincere apologies for the inconveniences you had with regards to water interruption. We are in the midst of enhancing our product and for this reason there was a short...More

          Reviewed 3 February 2015

          My partner and I have stayed at this hotel three occasions now for a total of 10 nights over the last 12 months. The hotel is ideally located for everything you need Tourism, Shopping, Night Life, getting about. We always stay club it costs about...More

          1  Thank bonajona
          Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 5 February 2015

          Dear bonajona, Thank you so much for staying with us and providing all the details of your stay. Thank you for recognizing our Associates like Audrey, Monir, Nurin, and others for their passion and true reflection of great Malaysian hospitality. I would like to take...More

          Reviewed 3 February 2015 via mobile

          I experienced literally THE worst customer service of any 4 or 5 star hotel in Asia at the Hotel Istana. Even a very simple request, like directions from the concierge, was met with "we don't want to help you, that's not our job. We're not...More

          5  Thank US-Asia-expat
          Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 6 February 2015

          Dear US-Asia-expat, Whilst we are so sorry about your experience at the Hotel Istana. We have fully investigated the matter and it is very unfortunate that although you were not staying at the Hotel our Associates still tried to help you. When you treated them...More

          Reviewed 2 February 2015

          Check in on 31 Jan 2015 for 1 night. I was staying in room #0807. The room are big, interior bit old, nice view from my room window and all is working properly (tv, internet connection, phone, etc) The hotel set in the good location,...More

          Thank clavi_bali
          Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 4 February 2015

          Dear clavi_bali, Thank you so much for staying with us at Hotel Istana KLCC. We are very happy to see that you had a wonderful stay with us. Indeed, our breakfast buffet is very famous amongst our guest and local patrons in Kuala Lumpur due...More

          The Kuala Lumpur Journal
          651 reviews
          #22 of 341 hotels in Kuala Lumpur
           
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          1,874 reviews
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          PARKROYAL Kuala Lumpur
          3,248 reviews
          #36 of 341 hotels in Kuala Lumpur
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Laundry Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 33 - US$ 103 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #12 Spa Hotel in Kuala Lumpur
          • #16 Romantic Hotel in Kuala Lumpur
          • #20 Luxury Hotel in Kuala Lumpur
          • #21 Family Hotel in Kuala Lumpur
          • #23 Business Hotel in Kuala Lumpur
          • Room types
          • Suites ,
          • Family Rooms ,
          • Smoking rooms available ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 515
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Expedia, Orbitz, Travelocity, TripOnline SA, Evoline ltd, Cancelon, Cheap Tickets, HotelQuickly and Priceline so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Malaysia >
          • Wilayah Persekutuan >
          • Kuala Lumpur
          • Also Known As
          • Istana Hotel Kuala Lumpur ,
          • Istana Kuala Lumpur
          Add Photo Photos
          Traveller (1374)
          Room & Suite (465)
          Dining (157)
          Pool & Beach (73)
          Hotel & Grounds (830)
          Bathroom (137)
          Business Centre & Event Rooms (11)
          Family and Play Areas (3)
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          Questions & AnswersAsk a question
          Afshin D
          Hi please send me more informations and photoes about your gem and fitness room. Thank you
          6 June 2017|
          Answer Show all 5 answers
          Response from Hotel_Istana_KL | Property representative |
          Please e-mail us your e-mail address (Trip Advisor does not allows to write an e-mail address here) and we will be happy to share and provide you any information about our GYM. Concierge can also assist you with anything... More
          0
          Votes
          Corina Violeta O
          are there any fees or taxes în top of what web payed online? please, The schedule of The pool
          23 May 2017|
          Answer Show all 7 answers
          Response from Hotel_Istana_KL | Property representative |
          Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
          2
          Votes
          Abe3330
          Do Ineed to make security deposit even if I pay upfront for my room?. If so what will be the security deposit for club suite
          1 May 2017|
          Answer Show all 4 answers
          Response from Hotel_Istana_KL | Property representative |
          Dear Guest, Upon check-in we request RM250 deposit for the first night and RM100 per night for the remaining nights. It is highly recommended to use Credit Card for deposits as Credit Cards do not require any refunds if no... More
          2
          Votes
          Room Tips
          "ask for a room with a view of twin towers"
          Read review
          "Great Value, Good location"
          Read review
          "Ask for a room facing KLCC on a higher floor to enjoy a good view."
          Read review
          "Choose room 2013, best room!"
          Read review
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