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02/07/2017 03/07/2017
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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
    Save
    Savings alert: 10% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 95
          US$ 83
          Great Deal
          US$ 93
          US$ 95
          Traveller (1372)
          Room & Suite (465)
          Dining (157)
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          PARKROYAL Kuala Lumpur
          3,248 reviews
          #36 of 341 hotels in Kuala Lumpur
           
          Overview
          • Excellent46%
          • Very good35%
          • Average12%
          • Poor4%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Accessible rooms
          Business Centre
          Dry Cleaning
          5.0 Star Hotel
          All hotel details
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          The Kuala Lumpur Journal
          649 reviews
          #22 of 341 hotels in Kuala Lumpur
           
          Invito Hotel Suites
          1,013 reviews
          #26 of 341 hotels in Kuala Lumpur
           
          PARKROYAL Serviced Suites Kuala Lumpur
          1,874 reviews
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          PARKROYAL Kuala Lumpur
          3,248 reviews
          #36 of 341 hotels in Kuala Lumpur
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (3,717)
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          1 - 5 of 3,717 reviews

          Reviewed 2 days ago via mobile

          Situated in the best possible location if you are on a leisure trip. Well furnished hotel with well appointed rooms but a poor management and ordinary house keeping. There are chances of encountering leaking taps and malfunctioning A/C. When requested to mop, they say, it...More

          Thank Shubhransu
          Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded yesterday

          Dear Shubhransu, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We sincerely apologize for your negative experience with our Housekeeping. For sure they shouldn't have responded in such manner. We will ensure some training is done immediately....More

          Reviewed 2 days ago

          Located close to monorail and buses. Within walking distance of great shopping centres and Petronis Towers. Staff at hotel very courteous and interior of hotel very plush. A great variety for buffet breakfast but could have been more vegetarian choices.

          Thank Pauline D
          Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded yesterday

          Dear Pauline D, Thank you for choosing to stay with us at Hotel Istana KLCC. We appreciate your feedback and have taken note of more vegetarian dishes at breakfast. We hope to see you back soon. Warm Regards Aamir Khan General Manager

          Reviewed 3 days ago

          This hotel is located in the heart of Bukit Bintang area and is walking distance from the Pavilion Mall and 5 mins drive from Petronas Tower. In fact, I had a great view of the twin tower from my room. I had reserved a Club...More

          Thank vidit09
          Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 3 days ago

          Dear vidit09, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are very happy to see your positive review on Trip Advisor. Our team works very hard everyday to ensure all our guest are happy and that...More

          Reviewed 6 days ago

          This hotel has a fantastic Friendly staff and with a magnificent foyer that is straight out of the movies with a " SUN SET BOULEVARD " VIB going on about it. Sadly and i regret to say this as the staff were so warm and...More

          1  Thank anthonylukemcgeough
          Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 3 days ago

          Dear anthonylukemcgeough, Thank your for choosing to stay with us and for posting your review on Trip Advisor. We appreciate it very much that you have recognized our associates. We continue to upgrade our facilities and currently we have replaced our carpets and now we...More

          Reviewed 1 week ago

          I stayed 3 days in istana and i enjoyed it so much. The room was a bit outdated, the furnitures are old but the staffs are so lovely. I checked in around 5pm and i was requesting for a smoking room but unfortunately the hotel...More

          Thank colombosuizo
          Response from Hotel_Istana_KL, General Manager at Hotel IstanaResponded 1 week ago

          Dear colombosuizo, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We have noted your comments with regards to rooms and we would like to assure you that we continuously keep upgrading our product and services and currently...More

          The Kuala Lumpur Journal
          649 reviews
          #22 of 341 hotels in Kuala Lumpur
           
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          PARKROYAL Kuala Lumpur
          3,248 reviews
          #36 of 341 hotels in Kuala Lumpur
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Laundry Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 33 - US$ 103 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #12 Spa Hotel in Kuala Lumpur
          • #16 Romantic Hotel in Kuala Lumpur
          • #20 Luxury Hotel in Kuala Lumpur
          • #21 Family Hotel in Kuala Lumpur
          • #23 Business Hotel in Kuala Lumpur
          • Room types
          • Suites ,
          • Family Rooms ,
          • Smoking rooms available ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 515
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, Expedia, TripOnline SA, Evoline ltd, Cancelon, HotelQuickly and Priceline so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Malaysia >
          • Wilayah Persekutuan >
          • Kuala Lumpur
          • Also Known As
          • Istana Hotel Kuala Lumpur ,
          • Istana Kuala Lumpur
          Add Photo Photos
          Traveller (1372)
          Room & Suite (465)
          Dining (157)
          Pool & Beach (73)
          Hotel & Grounds (828)
          Bathroom (137)
          Business Centre & Event Rooms (11)
          Family and Play Areas (3)
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          Questions & AnswersAsk a question
          Afshin D
          Hi please send me more informations and photoes about your gem and fitness room. Thank you
          6 June 2017|
          Answer Show all 5 answers
          Response from Hotel_Istana_KL | Property representative |
          Please e-mail us your e-mail address (Trip Advisor does not allows to write an e-mail address here) and we will be happy to share and provide you any information about our GYM. Concierge can also assist you with anything... More
          0
          Votes
          Corina Violeta O
          are there any fees or taxes în top of what web payed online? please, The schedule of The pool
          23 May 2017|
          Answer Show all 7 answers
          Response from Hotel_Istana_KL | Property representative |
          Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
          2
          Votes
          Abe3330
          Do Ineed to make security deposit even if I pay upfront for my room?. If so what will be the security deposit for club suite
          1 May 2017|
          Answer Show all 4 answers
          Response from Hotel_Istana_KL | Property representative |
          Dear Guest, Upon check-in we request RM250 deposit for the first night and RM100 per night for the remaining nights. It is highly recommended to use Credit Card for deposits as Credit Cards do not require any refunds if no... More
          2
          Votes
          Room Tips
          "ask for a room with a view of twin towers"
          Read review
          "Great Value, Good location"
          Read review
          "Ask for a room facing KLCC on a higher floor to enjoy a good view."
          Read review
          "Choose room 2013, best room!"
          Read review
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