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Ramada Plaza Dua Sentral Kuala Lumpur

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ramada Plaza Dua Sentral Kuala Lumpur
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1,030 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Plaza Dua Sentral Kuala Lumpur
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Showing 874: English reviews
Vancouver, Canada
Reviewed 27 June 2016 via mobile

The Ramada Plaza hotel in Kuala Lumpur is an OK hotel...probably 3 Star ... Well, at least in staff performance. I have now called Housekeeping three times to fix an irritating rattle coming from the air conditioning vent...it has been since 9 am this morning! It's almost 6 pm now...still no action. I'll have to sleep with out the air...

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Helpful?
Thank Lagusaya2
E-commerceRPKL, E-commerce Executive at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Guest, Thank you for your review of our hotel! We have taken note of your comments and the relevant department heads have been informed accordingly. We deeply apologize for the alleged shortcomings at our side and rest assured that we are seriously looking into the matters highlighted. Your constructive feedback is important to us so that we can improve...

Reviewed 26 June 2016 via mobile

مكان جيد، والمسبح متميز، والنادي الرياضي متكامل، وأجهزته جيدة، الغرف فسيحة والحمامات جيدة، والخدمات لا بأس بها. A good place, and the swimming pool featured, integrated sports club, and its organs are good, rooms are spacious and good bathrooms, and services not too bad.

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Helpful?
Thank Faisal T
E-commerceRPKL, E-commerce Executive at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Guest , Thank you very much for your review of our hotel! We are glad that you have enjoyed your stay with us and have shared your comments with our team members. Your constructive feedback is important to us so that we can improve on our services and products. Once again, thank you for your feedback and we look...

Reviewed 25 June 2016 via mobile

Firstly staff friendliness is completely lacking. The scale of friendliness and responsibility expected from Ramada is not present. Hotel management tried to charge for some stain on towels which in my judgment is a poor choice of customer service, especially from Ramada. When I tried to cash in my free voucher at in-house kimbali kitchen for dinner, the kitchen manager...

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Helpful?
Thank Ayman S
E-commerceRPKL, E-commerce Executive at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Guest , Thank you for your review of our hotel! We were most distressed to hear of your unfortunate experiences at our hotel. Please accept our sincerest apologies. Your constructive feedback is important to us so that we can improve on our services and products. For the unpleasant experience that you were facing, relevant department head have been informed...

Kolkata, India
Reviewed 20 June 2016

Although the check-in time mentioned was 3 pm but could manage to get the room by 12 itself.The menu in breakfast must me changed a bit to suit Indian Veg people as in the 3 days stay my mom only could eat bread & jam n dosa one day.all the bakery item contained eggs.So it would be great if this...

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Helpful?
Thank parijatadhikari
E-commerceRPKL, E-commerce Executive at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Guest , Thank you very much for your review of our hotel! We are glad that you have enjoyed your stay with us. For the unpleasant experience that you were facing, relevant department head have been informed to address this issue. Your constructive feedback is important to us so that we can improve on our services and products. Once...

Reviewed 13 June 2016

Me and my friend stayed in a deluxe twin room with two queen size bed. I love the queen bed. The room is spacious and clean. The view is very nice and beautiful, the city view of Kuala Lumpur can be seen from the room. A 15 to 20 minutes walk from KL sentral to the hotel. It's quite a...

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Helpful?
Thank Queenda T
E-commerceRPKL, E-commerce Executive at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Guest , Thank you for your review of our hotel! It is always a pleasure to know that our provided room were good. For the unpleasant experience that you were facing, relevant department head have been informed to address this issue. Your constructive feedback is important to us so that we can improve on our services and products. Thank...

Gurugram (Gurgaon), India
Reviewed 12 June 2016

The moment you step in this hotel , you don't get a pleasant feeling. staff behavior was very average and quality of manpower employed was also not good. I was mislead by reviews. it is a bread and breakfast hotel with not much to eat except break fast. The food menu is exceptionally limited and bad. the travel desk fleeces...

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Helpful?
1Thank vishalforlife
E-commerceRPKL, E-commerce Executive at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Guest, Thank you for your recent visit and for taking the time to provide feedback on your stay. We have taken note of your comments and the related department heads have been informed accordingly. We deeply apologize for the alleged shortcomings at our side and rest assured that we are seriously looking into the matters highlighted. Your constructive feedback...

Melaka, Malaysia
Reviewed 8 June 2016 via mobile

We stayed at a 2-bedroom suite . We will definitely come back in this hotel. It is a little far from all the other shopping malls ( we had to bring my family to KLCC). Be careful in turning in to the hotel, you will have to make a big round to return 😀

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Helpful?
Thank SteffiandSofia
E-commerceRPKL, E-commerce Executive at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Guest , Thank you for your great review of our hotel! It is always a pleasure to know that you enjoyed your stay with us and have shared your comments with our team members. Please be inform you that the nearest mall from Hotel are Nu-Sentral, which is the distance are around 10-15 minutes by walking distance. We have...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 8 June 2016

Stayed in the twin room, which gives me two queen beds. Very spacious. Clean rooms. Good value, didnt try the breakfast, service was good. It was near KL sentral, where free shuttle is provided. Parking was provided, but with a minimal fee. I will definitely come back again! well done!

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Helpful?
Thank ultratravelwhisperer
E-commerceRPKL, E-commerce Executive at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Guest, Thank you very much for your review of our hotel! It is always a pleasure to know that our provided room and breakfast served were good. Also glad to hear that you have enjoyed your stay with us and have shared your comments with our team members. Your constructive feedback is important to us so that we can...

Reviewed 8 June 2016 via mobile

Booked a 2 bedrooms suite consisted of 3 queen beds. It was very spacious and well-maintained. The view was nice and the air-conditioning was worth mentioning. However, for a family suite, it lacks the kitchen utensils. I needed to call the reception to have them sending us empty plates and cutleries. They were nice tho and very accommodative. The only...

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Helpful?
Thank Sabriza H
E-commerceRPKL, E-commerce Executive at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Guest, Thank you for your recent visit and for taking the time to provide feedback on your stay. It is always a pleasure to know that our provided room are good. With regards to the car parking charges, yes, it is chargeable at flat rate for RM8 only as this is in keeping with the majority of the hotels...

Kuala Lumpur, Malaysia
Reviewed 7 June 2016

This hotel relatively to the price provides you with 4 Star facilities. Location is quite convenient to attractions, ya driving distance obviously. The hotel itself comes with infinite pool and bar & restaurant facing the pool. You just need to dip your kids in the pool and watch them playing having a chilled beer. The room is quite comfort and...

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Helpful?
Thank reshkshanaa
E-commerceRPKL, E-commerce Executive at Ramada Plaza Dua Sentral Kuala Lumpur, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are delighted to know that you have enjoyed your stay with us and have shared your comments with our team members. Your constructive feedback is important to us so that we can improve on our services and products. Thank you once again for taking the time to share...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
RAMADA PLAZA KUALA LUMPUR is strategically nestled in a bustling suburb of Kuala Lumpur and just steps from the city's shopping, entertainment and attractions. It is a short walk from the Kuala Lumpur's integrated rail transportation center and enjoys close proximity to the city's main business and tourist hub. Served by a network of highways, the 33-story building is a mere 50-minute drive by car from Kuala Lumpur International Airport and 40-minute from KLIA II. RAMADA PLAZA KUALA LUMPUR houses 359 tastefully appointed stylish furnishings hotel rooms and suites. Each of our 359 guest rooms and suites range in size from 34 - 162 square meters features amenities like LCD screen TVs with satellite channels and in-room movie options, DVD player (for suites), complimentary Wi-Fi, a mini bar, a coffee and tea making facilities, kitchenette (for suites with no cooking facility), an electronic safe and bathroom with either standing shower or bathtub with a separate toilet. Be it an intimate dinner for two or a corporate get-together, RAMADA PLAZA DUA SENTRAL offers a remarkable gastronomic experience for every mood. Savour a fine cuisine, along with a stellar wine selection at the timelessly elegant Grill 582. Or, enjoy more casual dining in the hotel's signature restaurant, Kembali Kitchen for a captivating array of global delights. Unwind from the day at Kuala Lumpur's "hottest" nightspot - Hugo's On 6, an ideal chill out spot for those who enjoy good food/ drinks and great music. Punch Bar & Lounge offers a selection of mixed drinks, unique cocktails and an extensive selection of wines, champagne and premium spirits. If you prefer to dine in the comfort of your own room, 24-hour room service offers a selection of traditional and international dining options. With 10 meeting rooms; all with natural lighting, welcoming pre-function area and support of experienced managers, RAMADA PLAZA KUALA LUMPUR is the perfect venue for a product launch, strategic meeting or celebration of a personal or professional milestone. Retreat into tranquility at the AVANA SPA; be it for body treatments, facial treatments, massage therapies or hand and nail treatments, AVANA SPA offers you the best variety to choose from. For an optimal comfort, the RAMADA PLAZA KUALA LUMPUR offers a fully-equipped fitness center; from an extensive variety of weight-training machines to cardiovascular equipment as well as an infinity pool. Whether you're travelling on business or taking a much-needed vacation, the RAMADA PLAZA KUALA LUMPUR got you covered. ... more   less 

Additional Information about Ramada Plaza Dua Sentral Kuala Lumpur

Address: 8 Jalan Tun Sambanthan, Kuala Lumpur 50470, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 3,305 - ₹ 4,277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Dua Sentral Kuala Lumpur 3*
Number of rooms: 359
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Hotel Style:
#21 Business Hotel in Kuala Lumpur
#29 Spa Hotel in Kuala Lumpur
#32 Family Hotel in Kuala Lumpur
#35 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Dua Sentral Kuala Lumpur staff and other travellers.
28 questions
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Questions? Get answers from Ramada Plaza Dua Sentral Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is not safe and well maintained. There are no properly trained staff to look after the place so it is really not safe.”
mmmkk, 18 Mar 2017 | Read review
“Ask for a room on the higher floors and overlooking the city for an excellent view of the lights at night.”
L729ZOjohnp, 6 Oct 2016 | Read review
“Trust your judgement. Go somewhere else. This is not a Ramada hotel”
mikerondot, 9 Sep 2016 | Read review
“Double bedroom rooms are good”
TDMHH, 7 Sep 2016 | Read review
“Try for room on the higher floors”
HPillai, 4 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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