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Furama Bukit Bintang

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1,913 Reviews from our TripAdvisor Community

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There are newer reviews for Furama Bukit Bintang
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Showing 1,659: English reviews
Dubai, United Arab Emirates
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 September 2015 via mobile

Was our second stay at a Furama Hotel. (We stayed previously at Furama Xclusive Villas & Spa,Ubud, Bali,Indonesia)....We stayed in a Superior room....clean with all basic requirements..... Staff was friendly and helpful... Breakfast was average with not much of variety....was the same on both days we stayed... good location, about 45 minutes from the airport, 5 minutes walking to the... More 

Helpful?
1 Thank Jason S
Siem Reap
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 September 2015

Good location hotel it just 3 minutes to the big shopping mall, staff no so friendly, room is clean, breakfast more choice but look more Chinese style. Pool a bit small , but for sure we have no time on pool because of we did enjoy with shopping. i would recommend to traveler who travel to KL.

Helpful?
Thank Kou-Managing Re... B
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear VRBI, Thank you for taking the time to write about your recent stay with us. On a positive note, I'm happy to hear that you found our hotel's location to your liking and will recommend to other travelers. I was extremely disappointed to learn of the poor customer service you received as we place great importance on our guests... More 

Sydney, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2015 via mobile

We checked in tired at around 7pm on 2/9, so we were not impressed when a front counter staff ignored us, and allowed two people to just barge in. He again failed to acknowledge us until I stepped in. What could be more important that kept his head down all the time? His colleague was busy serving a guest. At... More 

Helpful?
1 Thank michaelch2000
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Michaelch2000, Thank you for your valuable time to share your recent experience while staying with us. Please accept our sincere apologies on the inconvenience caused during your stay. We have reviewed the root caused and proper refreshment training will be provided to the team to handle similar situation with a more professional manner in the future. We trust that... More 

Las Pinas, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2015

Good service. I was surprised that the bellhop knew that I am pinoy too and we had a small talk in our native language that made me feel comfortable during my stay. Check in and check out is abit slow. The room was clean. Bed was comfortable but the toilet doesn't seem to have a bath tub. I only stayed... More 

Helpful?
1 Thank miki_selda
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Miki_selda, Thank you so much for giving us a positive feedback about your recent stay at our hotel. We are truly pleased that our services and facilities have exceeded your expectations. Certainly, it was our pleasure to have you as our guest and I am delighted to learn that you have thoroughly enjoyed your stay with us. Thank you... More 

Singapore
Level Contributor
88 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 September 2015 via mobile

Breakfast spread was ok but quality was not there. Once i entered the premise, food smell was not pleasant. Swimming pool was small and not bothered to try. Room was reasonably clean but it felt old. Bed was comfortable and room + toilet were big. I am not keen to be back unless i am on a tight budget.

Helpful?
Thank Melliemoo07
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Melliemoo07, I am sorry that on this occasion we have failed to meet your expectation. I will review your comments and will do our best to improve on those points. We are still positioning our hotel strategically to have a fine balance of clientele mix. At times, it is difficult to arrange the flow but rest assured, we are... More 

Islamabad, Pakistan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 September 2015

Stayed as executive guests for 5 nights. As an end to our mini Asia-trip, we were looking for something a bit luxurious. Furama certainly lived up to our expectations. It starts with special dedicated check-in for executive guests. The room was great, and had an amazing view of both the Petronas Towers and KL Tower. We got complimentary mini-bar refills... More 

Helpful?
Thank Mahnoor N
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Mahnoor N, We would like to thank you for your wonderful feedback and it has been a pleasure for us to be of service to you during your stay with us. We are glad that you had a memorable experience and we hope that you leave feeling better than when you first arrived. On behalf of the Furama Bukit... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2015 via mobile

Good service. Our room wasn't available when we arrived and was upgraded to deluxe premier room with no extra cost although it was a bit old and dusty. A bit slow at the reception counter. Need extra staff to run the counter specially during check out. Overall their service were excellent. Concierge Ronnie was very friendly and helpful, always smile... More 

Helpful?
1 Thank Wendy T
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Wendy T, Greetings from Furama Bukit Bintang & thank you for taking the time to write about your return at the hotel. I will definitely share your words of encouragement with Ronnie & Pui Yen. I am indeed glad to know that they made your stay memorable and welcoming. We are grateful for your compliments, which we will make... More 

Singapore
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2015

This was my 2nd visit to this hotel, we had to last minute walk-in due to our screwed up apartment online booking. Fortunately, we were offered executive suite which was available as it was the peak season of the grand prix. Overall impression, excellent service to both their staff & amenities.

Helpful?
Thank Jorine L
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Jorine L, Thank you so much for giving us a positive feedback about your recent stay at our hotel. We are truly pleased that our services and facilities have exceeded your expectations. Certainly, it was our pleasure to have you as our guest and I am delighted to learn that you have thoroughly enjoyed your stay with us. Thank... More 

Bideford, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 August 2015

We had a large adjoining room on the 22nd floor with a sitting area. It was a good size with a fridge. It smelt like it had previously been used as a smoking room and the decor was tired. There was a fair amount of choice for breakfast. You have to get there early otherwise it was cold and very... More 

Helpful?
Thank teapot106
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear teapot106, We sincerely apologized for the unpleasant cigarette smell that you have encountered in your room. Our Housekeeping team has been briefed to monitor this potential issue by making sure Supervisors check the rooms carefully before allowing the next guest to check in. Besides that, it was a pleasure to have you here with us. Thank you for your... More 

Oman
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 August 2015

when i reach in Furama Hotel in Lobby i said this is place i can relax but in few minute when i was waiting to check in i stay in Lobby in few minute come some one and tald me you are not allow to stay her until you buy coffee i said i just come i am customer her... More 

Helpful?
Thank Mohamed Ahmed A
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Mohamed Ahmed A, Thank you for choosing our hotel as your preferred hotel in Kuala Lumpur. Our hotel lobby consists of a lounge as well as a separate seating area. We usually encourage our guest to use the waiting area so that others who wants to patronize the lounge will have space to enjoy it. I'm sorry if the... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Furama Bukit Bintang

Address: 136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 2,667 - ₹ 4,514 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Furama Bukit Bintang 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur
Hotel Style:
#40 Business Hotel in Kuala Lumpur
#43 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Furama Bukit Bintang staff and other travellers.
37 questions
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Questions? Get answers from Furama Bukit Bintang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for higher floor and face city, can view KL modern skyline”
 of 5 bubbles Kasdi73, 28 Nov 2016 | Read review
“Rooms away from Lift are excellent for sleep quality.”
 of 5 bubbles JEPEE53, 27 Nov 2016 | Read review
“KLCC or KL tower view upon request and subject to availability.”
  • Complete toiletries provided. Not sure about standard room
 of 5 bubbles helmi91, 20 Nov 2016 | Read review
“Upper floors to have a view of Petronas Towers”
 of 5 bubbles nassaj2011, 16 Nov 2016 | Read review
“Choose higher floors for a good city view.”
 of 5 bubbles mervzm, 2 Nov 2016 | Read review
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