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Frenz Hotel

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Frenz Hotel
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253 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Reviewed 2 weeks ago

To the Management Of the Hotel, I would like to lodge a complaint against your morning staff female receptionist IMAH. Im totally not happy with her service.She is not fit to be a customer service. I have reserved two interconnecting rooms via booking.com for 31st December 2016 till 2 January 2017.I have reached the hotel in the morning at 11.30am.Then...

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Helpful?
1Thank Imah N
Reviewed 4 weeks ago

POSITIVES ~ Location was great. The staff tried to deliver good service BUT that's still not enough for me to want to come back here. NEGATIVES ~ My room on level 8 had a power issue (no electricity in the room and only in that room) and the phone was not working either. So I had to go down to...

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1Thank Traveller_SimplyME
Reviewed 4 weeks ago via mobile

Even tho this my 1st time trying out this hotel due to the fact it has a very good location for shopping the hotel cek in service and maintenance is VERY VERY BAD!!! the reception cnt handle enquiries by customers and would jst gt angry or even worst jst go away and leave the issue behind 🙄 its annoying and...

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Thank PuteriSalji
Singapore, Singapore
Reviewed 16 November 2016 via mobile

Thinking,"Surely it has gotten better in 2 years." It hasn't. I wanted to book another hotel which was 2 streets away but it was fully booked due to some event they were having. Bummer. Considering how much I loved the location, i decided to give frenz hotel another try. This time I booked a deluxe room thinking that it would...

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1Thank 23sheila
Vancouver
Reviewed 4 November 2016

Arrived from the airport at 1 am to find there were no rooms left. I had booked 3 nights via booking.com and it had been confirmed.Was told they had double booked. I had just sent the taxi away, off on foot to find a new hotel.......

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1Thank Pia H
Reviewed 2 November 2016

room is small, fridge not working, tv sound not working safety box not working, noisy as this hotel near main road. staff is ok, doorman was excellent. walking distance to bazaar, sogo, muslimah boutique is abundant here. bookstore near the hotel.

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Thank Mr7923
Vancouver, Canada
Reviewed 23 October 2016 via mobile

Prepaid one night stay was about 100 MYR booked through American Express, which was a decent price but Room 111 and the hotel overall were very poor quality. Single standard bed room was very small, windowless, and in deteriorating condition. Ceilings showed significant water damage, and the room could have been cleaner. There was hair in the bathroom still from...

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Thank keithvan
Singapore, Singapore
Reviewed 19 October 2016 via mobile

Though rooms were very small, it was quite clean and we slept comfortably. Location is very near to the Jalan Tar night market. Best to go during friday and saturday. However, the design of the toilet made us a little uneasy. Maybe can consider to make the toilet door fully frosted rather than it being transparent on the top and...

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Thank Hasniah N
Anchorage, Alaska
Reviewed 23 September 2016 via mobile

Three nights in this hotel was less than $100 US. Room is small but clean (with flatscreen TV, refrigerator, safe, and kettle) and bathroom fully functional. It is within easy walking distance of the Central Market, the Textile Museum, and Chinatown. There are ample eating opportunities nearby, whether restaurants or street food. And lots of shopping, if that is what...

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Thank tazman1099
Singapore
Reviewed 22 September 2016 via mobile

Hotel has the modern ambience including the room, bathroom & lightings. Staff is friendly & helpful. Hotel is easily accessible to other parts of KL by the LRT transport system. Other than the room has no view, everything else is ok.

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Thank Starr L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Frenz Hotel located at the central district of Kuala Lumpur. It only 10 minutes walking distance to historical Independent Square. Most of the major events, were held at the square, like New Year Countdown, National Independence Day countdown and e.g. ... more   less 

Additional Information about Frenz Hotel

Address: 135, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 1,434 - ₹ 3,209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Frenz Hotel 3*
Number of rooms: 86
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Frenz Hotel staff and other travellers.
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Questions? Get answers from Frenz Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large and sunny”
 of 5 bubbles kamsiahy, 10 Jul 2016 | Read review
“Room 304 & 305 is suitable for family group”
 of 5 bubbles 445melinal, 31 May 2016 | Read review
“Higher floors should be quieter than lower floors.”
 of 5 bubbles thewanderingfeet, 12 Apr 2016 | Read review
“Keep away from the lifts.”
 of 5 bubbles stephensteved, 10 Mar 2016 | Read review
“Choose a higher floor if you dun want to hear traffic noise in the middle of e nite”
 of 5 bubbles Waheedah1989, 18 Jan 2016 | Read review
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