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Step Inn Guest House

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Step Inn Guest House
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343 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

+ Nice hostel with a beautiful terrace and clean rooms + good and fast WI-FI + friendly stuff who helps you with all your questions + bus and train station in walking distance + cheap - sometimes a bit noisy

Helpful?
Thank Lia K
Vancouver, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

We have spent 2 night there with a friend ! It's a great place with free breakfast! The facilities are ok ! The staff is great ! It's quite cheap! It's in the center of Kuala Lumpur ! Close to a lot of nice places !

Helpful?
Thank Julien R
Manchester, United Kingdom
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

This place is dirt cheap but dirt is the word to focus on. By a distance the filthiest place we've stayed in in three months travelling. And to top it off we saw BED BUGS!!! Pay the extra and stay in step inn too which is on the same Street.

Helpful?
Thank King K
stepinn, Manager at Step Inn Guest House, responded to this review

Dear Guest, My apologies for the problems with your recent stay.. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. You guys have stayed with us 2 nights, if you have mentioned anything on your 2nd day to our reception about your room problem or anything else we could have... More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

My stay was just average. The building seems quite old and a little worn down. Facilities are fine but not wonderfully clean. Beds were actually quite comfortable, but again the rooms were average. Location is central. I think you could find better options for maybe a dollar or two extra.

Helpful?
Thank Liana H
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 October 2016 via mobile

I stayed in the hostel for two days, facilities are good (you cant expect too mich for that price), there is free breakfast, cooking facilities and a really cool terrace where you can hang out. Good location! I would come back!

Helpful?
Thank Lisa N
Sydney, Australia
Level Contributor
90 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 October 2016

This is a cheap and nice option to stay in Kuala Lumpur. The location is very good and close to public transport. Staff very friendly and the room was ok. It is the perfect place to meet travellers in the common areas.

Helpful?
Thank GSam_13
Kuala Lumpur, Malaysia
2 reviews
Reviewed 5 October 2016

Awesome experience at the heart of KL! This is the place to stay at if you are a backpacker visiting KL! The staff is super friendly, they give you a map and they have no problem spending long periods of time showing you the roads and explaining how the several means of transportation in the country work. We booked a... More 

Helpful?
Thank Katrina_Wolt
1 review
Reviewed 28 September 2016 via mobile

Pros: Good Location They let us check in early Cons: The room was not cleaned before we arrived. The bedding was wet and messy, bags of rubbish everywhere, including one in the barhroom with used sanitary items in from previous guests and used wet towels on the floor. We had a quick nap as it was a night flight and... More 

Helpful?
Thank Charlotte R
stepinn, Manager at Step Inn Guest House, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. Our check-in time is 2pm but you guys were here way early about 3 am that night, so our night staff try to check you guys in early, we have a new night shift staff therefore he didn't knew the... More 

Mumbai, India
Level Contributor
375 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed 24 September 2016 via mobile

We stayed in a double ac room. I think without the ac the experience may not have been that pleasant. The place is slightly run down but still the staff does their best with the upkeep. Having stayed in a variety of places over the years. I quite like these rough around the edges kind laid back and cheaper guesthouses.... More 

Helpful?
Thank SinghGaurav
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2016 via mobile

The staff is really friendly. They provide You with a map of Kl and show You directions if You need. If You want some travel advice for malaysia this is the place. The hostel itself is basic but there is a kitchen and big fridge You can use and simple free breakfast. The location is perfect... walking distance for pudu... More 

Helpful?
Thank Annemieke v

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
There are two things we are proud of here at Step Inn. First, is our excellent location. We are situated in the well-known Golden Triangle of Kuala Lumpur, where everything is easily within walking distance. In this area is the busy China Town(10 mins), street food heaven Jalan Alor(10 mins), the best bar street in town Changkat(10 mins), shopping central Bukit Bintang(15 minutes), and the famous Petronas Towers(30 mins). We are also a few minute walk to the local metro(LRT), airport shuttle(Star Shuttle), and one of the central bus terminals(Pudu Sentral), so you can easily plan your next destination. The second thing we pride ourselves in, is our hospitality. We do our best to establish, a warm homey environment. The moment you walk in the door, you are considered part of the family. We provide a free map and enjoy giving tips on the city, so you can fill your few days or maybe many days, with lots of things to do. Our knowledgeable staff can also give suggestions for your continuing journey out of Malaysia's capital city. For being a budget guest house we do provide a couple perks that you won't find in many places, in the Golden Triangle. We have many types of rooms' available, double-ensuite, double, single, family, and dormitory beds. All rooms are clean, with a window and fan. On check in we provide you with a fresh towel & free roll of toilet paper(for single, double, en-suite, & family rooms only). In the morning, there is a free simple breakfast, with all day coffee and tea, that will help you get started so you can begin your tour of this great city. We provide 24 hour reception and free WiFi in every room, so you can stay connected at all times or get help at any hour. So, if you are looking for a homey budget guest house, with an excellent location, great knowledgeable staff, and nice facilities, please Step Inn. ***We offer special prices for walk-in and email customers*** ***Now if you book 3 days or more with any of our booking sites, you are eligible for a free meal at our restaurant TG's Nasi Kandar.*** ... more   less 

Additional Information about Step Inn Guest House

Address: No 35 & 37 Jalan Pudu, Kuala Lumpur 55200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 682 - ₹ 955 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Step Inn Guest House 2*
Number of rooms: 23
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Also Known As:
Step Inn Guest House Hotel Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Step Inn Guest House staff and other travellers.
3 questions
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Questions? Get answers from Step Inn Guest House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in the upper floores are more quiet”
 of 5 bubbles 692liak, 2 Dec 2016 | Read review
“watch your head on some of the fans”
 of 5 bubbles deeperthanpoetry, 29 Jun 2016 | Read review
“for more space inside the room and a private feel, choose the private room with private bathroom near the kitchen and the lobby”
 of 5 bubbles sumomoc, 24 May 2016 | Read review
“Pay the extra couple dollars and get a private room”
 of 5 bubbles M7872JYdavidf, 25 Jan 2016 | Read review
“Get a bigger room, I think the small room is, well, too small.”
 of 5 bubbles ariel_dapito, 17 Jan 2016 | Read review
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