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PARKROYAL Serviced Suites Kuala Lumpur

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PARKROYAL Serviced Suites Kuala Lumpur
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1,778 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL Serviced Suites Kuala Lumpur
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Showing 1,540: English reviews
Kuala Lumpur
Reviewed 4 May 2016

I do not feel good about giving this place an average review because service was very good and there was sincerity and warmth in the way the staff attended to their guests, from the front desk personnel to the restaurant personnel. But service aside, the suite was nowhere close to the standards we were used to. Let me start out...

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Helpful?
2Thank Adilla
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, We thank you very much for your review. Please accept our sincere apology for the in-convenience caused which result your decision to mark us with 3 star only. If there is anywhere we can improve with, please do not hesitate to share it with us. You can be assured that we will take every corrective actions for...

Sydney, Australia
Reviewed 2 May 2016

- Would definitely recommend to others and stay here again - Rooms were huge, modern and clean. They look exactly as shown in photos on the website - Location is good just near the main shopping area and Jalan Alor, a street full of food vendors - Easy walk to the monorail to get around the city - Close to...

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Helpful?
3Thank b3nzow
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Guest, Thank you so much for choosing PARKROYAL Serviced Suites as your accommodation during your recent visit to Kuala Lumpur. We are humbled by your kind comments about the service you experienced, and delighted to read that you were able to enjoy our service and facilities. I will personally share your comments with the team and I know...

West Mids
Reviewed 1 May 2016

Stayed her for 3 nights. Lovely rooms and friendly and helpful staff. Nice pool area with bar and plenty sunbeds. It's central location makes it walking distance to Petronas Towers. Other restaurants and plenty shopping malls nearby. Short taxi ride to Chinatown and Little India. Would definitely stay here again. Great city!

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Helpful?
2Thank fmc73
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Customer, It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly...

Sale, Australia
Reviewed 30 April 2016

This was our second visit to Kuala Lumpur and the first time here at the Parkroyal Serviced Suites. We had a two bedroom apartment for three nights with great views out over the city including the Petronas Towers and a partial view of Menara KL Towers. The location was excellent as it was close to the monorail, the free bus...

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Helpful?
2Thank Christine K
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in...

Singapore, Singapore
Reviewed 29 April 2016

During my 2 day stay in KL at this property, my family & I were very pleased to stay at this property due to their product which is on par with their stars rating. The size of the apartment, the cleanliness of the entire unit and across buildings, incl breakfast area, pool area, fitness center, and the management of front...

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Helpful?
1Thank _mkomala
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Firstly, we would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heartwarming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked...

Reviewed 29 April 2016 via mobile

I had good experience stay here. Great location. Great place to have dinner at jln alor . Good idea to have laundrette room at level 1. Need to buy tokens at reception. Great skypool. Thanks to Tay always help us during the stay here.

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Helpful?
Thank Cheok M
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Customer, It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly...

Reviewed 29 April 2016 via mobile

We stayed here for a week. The place is located in central kuala lumpur. The apartments were good but the draw back was the buffet breakfast. It had little option and variety. The sitting is also limited. I would not suggest to rent a car as this area always has traffic jams .

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Helpful?
2Thank Nikhil A
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in...

Reviewed 28 April 2016 via mobile

I was here while waiting for my house to be ready as I am moving to KL from Johor. Upon check in the reception greeted me and I feel so welcome. Not all of my request was fulfill but I do understand all request subject to availability, apart from that the room was big for a couple to stay. Really...

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Helpful?
Thank Eyka M
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for choosing PARKROYAL Serviced Suites as your preferred accommodation during your KL to JB transaction. We are very delighted that we have met your expectation and provided you a memorable stay with us. We certainly look forward to welcoming you back soon in near future. Yours sincerely, Teekay Goh - General Manager

Kuala Lumpur, Malaysia
Reviewed 27 April 2016

I just cannot believe that this property is six years of age. Everything looks as good as new. Apart from the amazing service provided to all the staff the sky pool is a killer!!!!! The view from the sky pool is fantastic!!!!! The suites are spacious with a modern comfort and also chic interiors. When reading all the other reviews...

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Helpful?
Thank Margarettheresa23
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Margaret Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be...

Kuala Lumpur
Reviewed 26 April 2016

This place is a gem! fantastic service, well appointed rooms and excellent facilities, in fact better than some hotels. The real beauty of this place is that it's close to everything. Less than 10 minutes walk to excellent shopping malls and Jalan Alor which is an absolute must for those who want to experience a bustling and cultural food experience....

Review collected in partnership with Pan Pacific Hotels Group
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2Thank Mcnunz
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. ... more   less 

Additional Information about PARKROYAL Serviced Suites Kuala Lumpur

Address: No. 1, Jalan Nagasari | off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 5,109 - ₹ 9,433 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Serviced Suites Kuala Lumpur 4.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#5 Family Hotel in Kuala Lumpur
#6 Business Hotel in Kuala Lumpur
#7 Romantic Hotel in Kuala Lumpur
#17 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Serviced Suites Kuala Lumpur staff and other travellers.
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Questions? Get answers from PARKROYAL Serviced Suites Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don’t have room with good view all area surrounded by tall big buildings, when you’re on rooftop pool you may see tip of twin-tower”
  • corridor
  • Inside the room
  • View from the window in the room
  • From the room
  • Inside the room
 of 5 bubbles 320saida, 19 Mar 2017 | Read review
“Higher floors to have a fairly good view of the city.”
 of 5 bubbles Ravti, 16 Mar 2017 | Read review
“We had asked for quiet location of rooms and were given so”
 of 5 bubbles malimu, 5 Mar 2017 | Read review
“Check the plumbing prior to utilising the facilities.”
 of 5 bubbles 841murrayb, 2 Mar 2017 | Read review
“We moved the desk into the spare room, gave us more room in the lounge and a really nice study for computer work. We got a great deal after we booked our ticket.”
 of 5 bubbles duttonb, 1 Mar 2017 | Read review
5 of 5