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This is my mail to Hotels.com and it summons how this residence handle their business.
"Hi. I booked an apartment from Bintang Fairlane Residence in Kuala Lumpur in June 24th. The same day we arrived, we immediately cancelled the booking. We were promised to get...More
Thank Rebecca H
Response from Bintang_Fairlane_Gm, Manager at Bintang Fairlane ResidencesResponded 2 weeks ago
Hi Ms Rebecca,
Thank you for your message. Sorry, couldn't update you earlier. The process for refund may take sometime, we have already submitted our refund form for further process at accounts. Your money will be refunded back through Expedia. If you may need any...More
Located in the heart of city and just stone throw from sungei Wang , Times Square, pavilion and others. Spacious room with comfortable living room, they provide kicthen where you can cook and a washing machine as well.
Response from Bintang_Fairlane_Gm, General Manager at Bintang Fairlane ResidencesResponded 3 July 2017
Thank you for your comments and I am happy that you had very good time in KL. Hope to see you again.
all the best ,Taner
This is our short trip during the weekends but it turn out to be an awesome trip. we spent most of the time in the room but yeah, i am so glad that the room was awesome.
we have not enough time to enjoy other...More
Response from Bintang_Fairlane_Gm, General Manager at Bintang Fairlane ResidencesResponded 7 June 2017
Dear Puan Nor,
Thank you very much for your candid comments and i am very happy to hear your experience and shared it with my colleagues here. We hope to host you here again.
Very spacious rooms located in a good location. rooms are clean and the personnel is very accommodating and helpful. Lots of restaurants, shopping, grocery stores nearby and only a 5 minute walk to the monorail.
Thank Dallas L
Response from Bintang_Fairlane_Gm, General Manager at Bintang Fairlane ResidencesResponded 2 June 2017
Dear Mr Dallas,
Thank you for your candid comments. We were happy to host you here and we had a good dialogue while you were here. I hope to meet you again. all the best.
We booked a one bedroom superior suite only two days before arrival. A bit excited coz we've always wanted to have a quick weekend getaway but with good room amenities (kitchen, washer, etc) and spacious enough for our little girl to enjoy herself.
1 Thank azysya
Response from Bintang_Fairlane_Gm, General Manager at Bintang Fairlane ResidencesResponded 9 May 2017
Dear Puan Azysha,
Thank you for your comments. Yes truly in the busiest time of the month, we had problem with your room and this is why we transferred your booking to another hotel which is a 5 star hotel. your stay was 1 night...More
US$ 38 - US$ 94 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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