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DoubleTree by Hilton Hotel Kuala Lumpur

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Traveller (2198)
Room & Suite (800)
Dining (254)
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Overview
  • Excellent53%
  • Very good35%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“makan kitchen”(228 reviews)
“double tree”(203 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Offers from DoubleTree by Hilton Hotel Kuala Lumpur
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Offers from DoubleTree by Hilton Hotel Kuala Lumpur
Special Offer: Plan Ahead and Save
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,612)
There are newer reviews for DoubleTree by Hilton Hotel Kuala Lumpur
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3,013 results
Traveller rating
1,511
1,071
272
99
60
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1,511
1,071
272
99
60
Show reviews that mention
All reviewsmakan kitchendouble treethe executive loungewelcome cookiewarm cookiesampang park stationpetronas towerspillow menufood courtshopping mallcovered walkwayupon checkrain showermodern hotelbusiness tripfree shuttlepleasant stay
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21 - 25 of 3,013 reviews
Reviewed 4 weeks ago via mobile

First of all the hotel is in a mall we had to take an escalator up to the lobby there wasn't anyone to help us. We had 3 rooms booked and arrived at 8 am in the morning thankfully the receptionist gave us one room....More

Thank RohitMon
Response from DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Hotel Kuala LumpurResponded 4 weeks ago

Dear RohitMon, Greetings from DoubleTree by Hilton Kuala Lumpur! It has been a pleasure to have you and your family as our guest and I appreciate your feedback online as it is the most important channel for us to monitor and improve our quality of...More

Reviewed 4 weeks ago

Answer: when it is a mall. The Doubletree in KL is not separated from the surrounding mall and you enter through it. I like hotels that provide a distinct location and refuge space, but them I am a dinosaur. Similarly, one of my tests of...More

Thank Alan W
Response from DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Hotel Kuala LumpurResponded 4 weeks ago

Dear Alan W, Thank you very much for taking the time to provide your valuable feedback online. I am glad to find out that you enjoyed your stay. However, please accept my sincere apologies for any inconvenience caused to you in regards to the condition...More

Reviewed 4 weeks ago via mobile

We booked this hotel for 3 nights in Kuala Lumpur at their Executive Suite which was amazing, with great views and top customer service! ... Got fresh warm cookies on arrival, hotel staff were really nice and gym/pool facilities were nice and clean to use!More

Thank DPReviews90
Response from DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Hotel Kuala LumpurResponded 4 weeks ago

Dear DPReview90, Thank you for leaving us with an excellent review. I am delighted to note that you have enjoyed your stay in our Executive Suite and especially loved the views and our team members' hospitality. Very pleasing to note that you loved our warm...More

Reviewed 4 weeks ago via mobile

Dear Mr Stephen Magor, I wished to compliments your Staff namely Jini from level 34 front desk. She had gone an extra miles to serve us today. As I’m bringing my children age from 1 yrs old, 5yrs old and 8 yrs, we drove from...More

Thank Suffian Z
Response from DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Hotel Kuala LumpurResponded 4 weeks ago

Dear Suffian Z, Thank you for leaving us with an excellent review. I am delighted to have received your positive remarks about our dedicated team member, Jini. I will be sure to extend your great comments to her. Thank you, once again, for choosing DoubleTree...More

Reviewed 5 weeks ago

We decided to stay here for 2 reasons; the great reviews on TA and I was able to use Honors points for our stay. This is a very nice hotel that has bright, modern rooms with all amenities. It is a very central location 15...More

Thank DRNJ1960
Response from DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Hotel Kuala LumpurResponded 5 weeks ago

Dear DRJN1960, Thank you for taking the time in leaving us with a review. I am pleased to note that our rooms have lived up to your expectations and that you have enjoyed the convenience of our hotel location. I look forward to welcoming you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Outdoor pool
Details
Price range
US$ 78 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#13 Spa Hotel in Kuala Lumpur
#14 Family Hotel in Kuala Lumpur
#23 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 78 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#13 Spa Hotel in Kuala Lumpur
#14 Family Hotel in Kuala Lumpur
#23 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (2198)
Room & Suite (800)
Dining (254)
Pool & Beach (96)
Business Centre & Event Rooms (37)
Amenities (8)
Family and Play Areas (1)
Questions & Answers
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ahmed a
9 April 2018|
Answer
Response from David W | Reviewed this property |
I’ve never heard of that mall. Sorry
0
Votes
ahmed a
9 April 2018|
AnswerShow all 2 answers
Response from Cycy854 | Reviewed this property |
depend on traffic condition, it may take up to 90 mins during rush hour
0
Votes
ahmed a
9 April 2018|
AnswerShow all 3 answers
Response from Liznis | Reviewed this property |
Hi the Mall you are referring to is about 20 /25 mins by car /taxi from the hotel. Depending on time of day and traffic .
1
Vote
Room Tips
"Book Executive Room for good views"
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"Higher rooms have great views over city"
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"Avoid Chinese New Year period- overcrowded."
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"Higher floors are quiet."
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