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DoubleTree by Hilton Kuala Lumpur

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DoubleTree by Hilton Kuala Lumpur
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2,938 Reviews from our TripAdvisor Community

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Showing 2,477: English reviews
Start your review of DoubleTree by Hilton Kuala Lumpur
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Reviewed yesterday NEW

As a HHonor Diamond there are certain courtesies I expect when at Hilton properties. Arriving at 2:30PM and not getting a room until 4:30PM is not a courtesy. Being given a non-premium internet code for the lounge, which subsequently required an additional 45 minutes for the code to be vacated, is not a courtesy. In fact, that equates to a...

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Helpful?
Thank unGruntled01
Melbourne
HOTEL’S FAVOURITE REVIEW
Reviewed 1 January 2017

We went for the Executive Suite with access to the Exec lounge and for a bit extra we would not go any other way. The suite was spacious and well fitted. The bathroom was great and a huge and deep bath was a real luxury. I agree with one of the other reviews that our air conditioner was noisy although...

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Helpful?
2Thank RickNet
About Hotel's Favourite Review
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear RickNet, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and that you found our location as well as The Intermark mall facilities at your convenient. I also...

Kuala Lumpur, Malaysia
Reviewed yesterday NEW

I checked in this hotel during my birthday. The housekeeping team really gave me a surprise with room deco and lovely brownie cake. Very sweet and thoughtful team. While the department deserved the credits, I just hope the front office team could treat me the same way but it seems the front office lady does not aware of this even...

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Helpful?
Thank David N
Muscat, Oman
Reviewed 2 days ago NEW

The Double Tree is located a short walk from the Lampang Park LRT station and is easy to get to. It might be a bit hard to find if you are just arriving in KL, but once you know the way to and from the station, it is extremely convenient. Room was lovely with a very nice view. Comfortable, modern...

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Helpful?
Thank Maksmum
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Maksmum, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and you found our location at your convenient. I trust you also enjoyed our signature restaurant Makan Kitchen...

Greater London, United Kingdom
Reviewed 3 days ago NEW

Beautiful hotel. Very clean. Excellent facilities. Good location. Staff very welcoming and helpful. Recommend booking with the excecutive lounge as they serve great snacks and a free bar with great views.

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Helpful?
Thank marioneaton
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear marioneaton, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and I trust you also enjoyed our Executive Lounge privileges offering breathtaking city views on Level 34. I hope...

Reviewed 5 days ago NEWvia mobile

Impeccable service, beautiful room with view, comfy bed and well appointed bathroom. I really enjoyed my short stay as the staff were very friendly and efficient , club lounge had a nice selection for breakfast and cocktails.

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Helpful?
1Thank Caroline C
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Caroline C, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and I trust you also enjoyed our Executive Lounge privileges. I hope to be able to welcome you...

Singapore, Singapore
Reviewed 5 days ago NEW

I booked 3 rooms and as a diamond member I was upgraded to a suite for one of the rooms ( after talking to the lounge manager). The rooms were clean and spacious but the views was very ordinary ( looking into another building). The executive lounge is small and we had breakfast at the main restaurant throughout our stay....

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Helpful?
Thank jt089089
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear jt089089, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you enjoyed our signature restaurant Makan Kitchen with wide array of breakfast options, showcases the rich variety of Malaysian cuisine in six variations. I hope to be able...

Madison, Alabama
Reviewed 1 week ago via mobile

My wife and I are both Hilton Honors Gold Members. Both of us earned the gold status separately because of our individual work schedule. Therefore, we always try to stay in Hilton chain hotels because of the gold membership perks. We checked in to the Double Tree Kuala Lumpur hotel on the night of February 18 (Room 2327) We arrived...

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Helpful?
Thank Madison_35758
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Madison_35758, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I do wish to apologize for the unsatisfactory service and I can assure you that this is not the standard that we normally adhere to as all our team members are encouraged...

Los Angeles, California
Reviewed 1 week ago

Tucked away near Ampang Park in the heart of Golden Triangle, the Double Tree by Hilton arguably offers the best value hotel accommodations in Kuala Lumpur. Don't take my word for it. Instead, ask any in the seemingly endless stream of airline flight crews checking in and out of this hotel on a daily basis. Oh, but there is a...

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Helpful?
Thank bbchea
Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

Stayed for 6 nights in the suite room. Elevators were going through an upgrade so it was a nightmare to get an elevator on time. Breakfast in the main restaurant is complete chaos. Internet is pathetic. No connection especially late evenings. Won't consider staying here again

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Helpful?
Thank amw800

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. We have 5 restaurant and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24 hour fitness centre. ... more   less 

Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 5,631 - ₹ 8,982 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Agoda, Ctrip TA and Hotels.com so you can book your DoubleTree by Hilton Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#10 Business Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#15 Family Hotel in Kuala Lumpur
#20 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Kuala Lumpur staff and other travellers.
33 questions
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Questions? Get answers from DoubleTree by Hilton Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose and executive room with lounge access. Usually on the higher floors with better views and quieter.”
 of 5 bubbles marioneaton, 22 Feb 2017 | Read review
“Take a cab here the first time. Then find the best pedestrian route to the red line KL Express for best transportation value.”
 of 5 bubbles bbchea, 18 Feb 2017 | Read review
“Get a Room facing the Old French Embassy.”
 of 5 bubbles MikeShaikh, 16 Feb 2017 | Read review
“Sign up for the Hilton Honors program.You get more perks and room upgrades. Definitely worth the five extra minutes to sign up!”
 of 5 bubbles D4man, 6 Feb 2017 | Read review
“Executive suite on high floor is recommendable!”
 of 5 bubbles Ad123400, 2 Feb 2017 | Read review
5 of 5