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StarPoints Hotel Kuala Lumpur

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StarPoints Hotel Kuala Lumpur
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287 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Reviewed 1 week ago via mobile

Hi I stayed here for two weeks in the supreme suite perfect location close to everything all within walking distance had a great time the staff were really great and helpful with all my needs the manager there was great and very helpful there were two receptionist one of them is called YANA and she was lovely thank you for...

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Helpful?
1Thank musharrof A
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, it gives us great pleasure and motivation that you loved our staff, location we assure you, we shall strive hard to keep up the service as a good will gesture, we extend free upgrade of room for your future visit please recommend us among family & friends, looking forward to see you soong best regards Jagannadha SASTRY

London, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed at this hotel for 8 nights with my family. We had a superior room which was good includes a fridge, kettle mugs etc.. n daily bottles of water from the hotel. Overall the hotel was great and the staff was fantastic. Didn't have a single problem during our stay and a very hard working stuff team is a true...

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Helpful?
4Thank multaniprince84
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest It gives us immense pleasure to host you and family! Your kind words on hotel, service & staff are highly appreciated, you even review us on hotel comments card with some staff names mentioned too! we are humbled and will continue to work hard to impress you and your referred guests in future! see you soon again...

Reviewed 14 March 2017

Stayed 3 nights. Good location with easy access. nearby shopping area and restaurants. Near Train Station. Good customer Service. Friendly Staff. Room and bathroom clean. Daily Housekeeping. Will definitely stay in Starpoints Hotel if visit KL again.

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Helpful?
1Thank Azalea Z
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear valued guest its been pleasure hosting you and glad you liked our service! you comments on our Housekeeping are encouraging we assure to remain our best standard and warm customer service see you soon again! SASTRY

Bengaluru, India
Reviewed 5 March 2017

i stayed here for 3 nghts.. the stay was good.. helpful staff.. clean rooms n good food made my stay memorable.. the menu on breakfast was good with an indian cuisine.. the area surrounding is quite good for shopping n also at walkable distance from china town another shopping hub... overll a nice one

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Helpful?
Thank CharanGuruprasad
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us and valued review! we happy you liked our food & service and assure you to continue our tradition of mouth watering food & detailed service See you soon again! SASTRY

New Delhi, India
Reviewed 4 March 2017

i stayed here for 3 nights in january, hotel is centrally located in jalan masjid area, feels like you are in india only, rooms are spacious and clean, overall nice and comfortable stay, surelly recommend this place. good place for indian, but breakfast should be improved.

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Helpful?
Thank Suresh824
StarpointsHotel, General Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear valued guest it gives me pleasure to acknowledge you encouraging comments and well noted suggestion to improve Indian items at international buffet b/fast, will soon do needful improvements its really great to note your comments on our house keeping at best with clean environment, assure to continue best standard Thanks once again, please refer us to future guests! hope...

Brampton, Canada
Reviewed 27 February 2017

This is located, exactly where we wanted. Amazing location. Very comfortable rooms and bathroom was clean. The breakfast was wonderful. The hotel staff very helpful. In our whole trip, we had most enjoyable stay here. Would strongly recommend to anyone, if you want best for your buck.

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Helpful?
Thank nipu56
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest thanks for choosing and such a great review. we are humbled that you total loved location, product, stay & service As a good will gesture we wish to offer FREE DINNER for 2 pax (set dinner @ Kababish) for your future visit. please print this review / reply and present next trip to reception on check in...

Reviewed 20 February 2017

The hotel location ,staff, price is a great advantage for the travelers from India and is very near for all shopping areas. Hotel staff is very nice , especially I would like to thank Chaitanya for all his assistance. He helped us to plan our days we stayed in KL by recommending excellent places to shop & locating the best...

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Helpful?
Thank P V
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Esteemed guest, Its been privelege serving you and humbled with great encouragement..Indeed our biggest asset is our staff themselves and glad you appreciated one & all of their efforts As a good will gesture, we would like to offer you complimentary (Chef choice) Lunch / Dinner for your future visit! See you soon! please refer us to your known...

Reviewed 17 February 2017 via mobile

Good hotel located in one of the happening places. Good food and shopping options are available for indians. Hotel is OK I would say.. lacks practicality in rooms. Nice receptionists and helpers.. The overall stay was good.

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Helpful?
Thank Aditya R
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Thanks sir Aditya for choosing us and nice review Glad to learn you liked stay, service & location Hope to see you soon again best regards

Pune, Maharashtra, India
Reviewed 3 February 2017 via mobile

First visit to this Country, city, Hotel. Main feeling in a un known space is the feel of comfort, safety & being welcomed. We experienced this & felt at home. Location is very good. Hannnifa Mall is one of the landmarks & is part the Hotel building. On the first we appeared to being dropped in some part of Chennai...

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Helpful?
Thank barrkat
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, So happy for your review that you liked each bit of our hotel, staff & services, besides location!!! Yes choice food of Indian cuisine are limited, yet yummy, as we cater International clientele, with buffet b/fast being multi cuisine !!! Try n book Deluxe rooms, they are spacious and updated..Superior rooms are meant for economy travellers, back...

Reviewed 28 January 2017 via mobile

We were glad that we were allowed checked in early at about 12noon. Staff are friendly. From the exterior, it looks very welcoming. Clean and neat reception and the hallway are well maintained. The room given to us are big enough for the 2 of us. Toilet is clean and spacious. Everything are in order except I found one handful...

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Helpful?
Thank Nooraini A
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for generous comments and we are delighted to note you are so happy with location, hotel & services we are sorry for setback, will be more cautious while bed making hereafter! Hope to see you soon again !!! regards SASTRY

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
StarPoints Hotel in Kuala Lumpur, Malaysia. Reserve now and get instant confirmation online. ... more   less 

Additional Information about StarPoints Hotel Kuala Lumpur

Address: 149 Jalan Masjid Ind, Kuala Lumpur 50100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 1,880 - ₹ 2,658 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — StarPoints Hotel Kuala Lumpur 3*
Number of rooms: 137
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Questions & Answers

Here's what travellers have asked, with answers from StarPoints Hotel Kuala Lumpur staff and other travellers.
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2 months ago

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Questions? Get answers from StarPoints Hotel Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for Twin tower view”
, 1 Dec 2016 | Read review
“Do not select the superior room as this is the base category and not very good. Opt for the next one which is deluxe.”
mukesh_anmol, 5 Oct 2016 | Read review
“I think lower floors would be noisier than higher ones”
646abbeyd, 8 Aug 2016 | Read review
“not good room”
, 4 Jul 2016 | Read review
“Not worth staying here”
varadharajv2016, 8 May 2016 | Read review
5 of 5