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The Royale Chulan Kuala Lumpur

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The Royale Chulan Kuala Lumpur
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2,446 Reviews from our TripAdvisor Community

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There are newer reviews for The Royale Chulan Kuala Lumpur
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Showing 1,925: English reviews
Melbourne, Australia
Reviewed 13 September 2013 via mobile

The location is brilliant. Midway between berjaya Times Square and the twin towers (15 minute walk) to either makes it a shoppers dream. Breakfast included a huge selection of many foods from Many cultures (no bacon but you won't find that anywhere). The staff were friendly and the concierge was knowledgable. As in previous reviews we found they didn't understand...

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Helpful?
2Thank Shanmelb
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Shanmelb, Thank you for taking time out of your busy schedule to write a review on The Royale Chulan. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. Nonetheless, we are happy to note that you enjoyed dining at...

Brisbane
Reviewed 13 September 2013

My wife and I stayed at this hotel for four days and could not fault the service and staff for there diligence in looking after there guests. We arrived very early in the morning expecting to wait at least a number of hours for our room, we were very surprised to find our room was ready for us. The front...

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Helpful?
Thank sgtrock
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear sgtrock, Warm greetings from The Royale Chulan Kuala Lumpur! I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you...

Holden, Massachusetts
Reviewed 12 September 2013

Everything about this hotel is done on a grand scale, from the beautiful entrance lobby to the dining venues to the oversized hallways, and king sized rooms with jumbo, luxurious bathrooms! We even had a large balcony overlooking the pool. The bathroom has a glass-enclosed toilet, glass-enclosed huge shower, and a large tub with shutters opening into the bedroom. The...

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Helpful?
Thank Sande24
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Sande24, Warm greetings from The Royale Chulan Kuala Lumpur. Thank you for making us your preferred choice during your recent stay in Kuala Lumpur. We appreciate your kind feedback and comments.It is regretful to hear about your negative experience with us which if I may assure you is not the norm here at The Royale Chulan. We hope that...

Reviewed 11 September 2013

We stayed five nights here while on honeymoon and couldnt ask for a more beautiful hotel. All the staff friendly and helpful. The breakfast selection was huge and everythig delicious. Definately recommend it to anyone travelling to kl.

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Helpful?
Thank nyusuf786
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear nyusuf786, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for staying at the Royale Chulan and on behalf of our team, may I say how grateful we are to hear of your positive experience in our hotel. We hope you will stay with us again in the near future. Yours sincerely Franz Swoboda General Manager

Negros Occidental, Philippines
Reviewed 11 September 2013

We stayed at this very nice hotel in the last week of august together with our eldest son (27 yrs. old) and we had an enjoyable stay indeed, all the staff from the bellmen, front office, housekeeping and f & b were very friendly and accommodating and makes you feel welcome and right at home, special mention would be if...

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Helpful?
Thank jsipalay
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear jsipalay, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your review on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. And on your comment on the buffet breakfast, we would like to note here that our hotel do not serve any pork meat at all...

Christchurch, New Zealand
Reviewed 6 September 2013

Excellent hotel and priced very reasonable for what you get. We had a spacious apartment suite it was very clean and service was excellent. The hotel is within walking distance to most amenities like petronas towers and shopping. Breakfast is great. I would definitely come back to this hotel and highly recommend it to anyone who visits Kuala Lumpur.

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Helpful?
Thank n-opp-1e
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear n-opp-1e, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you enjoyed your stay in the suite and had taken advantage of our service and offers and we hope that you will find time to visit us again soon. Yours sincerely...

Reviewed 5 September 2013 via mobile

We stayed here for five nights and really enjoyed every minute! For a five star hotel it really was good value for money. Service I couldn't fault all the staff were friendly and really helpful and attentive. Mini bar drinks prices were surprisingly modest and buffet restaurant in the Warisan had a vast array of different ethnic foods. Really enjoyed...

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Helpful?
Thank 12johnSA
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear 12johnSA, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your review on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. May I say that my team and I are very grateful to hear of your good experience in our hotel. We hope that you will...

Melbourne, Australia
Reviewed 5 September 2013

A very reasonably priced hotel with excellent service. My hubby & l were upgraded to a suite as they had no smoking room available with king size bed. What a bonus ! lt was massive, also had a huge balcony overlooking the pool. The suite was spotlessly clean. The staff were always very helpful & the food was incredible. Would...

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Helpful?
1Thank kazzab1957
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear kazzab1957 Thank you for your kind words and vote of confidence in our service. We are constantly improving our services hence all honest feedback are taken seriously. Glad to note that you had a great time at the hotel and enjoyed your stay, We do hope that you will find time to visit Kuala Lumpur again and perhaps stay...

Reviewed 4 September 2013

The hotel got an excellent location ... Marvelous lobby and akind people .. The rooms are wide ,clean and the service is excellent . I will stay again there if I went to kualampur again . Thanx to all the stuff there for there kindness .

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Helpful?
Thank Amalzahi
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

DEar Amalzahi, Thank you for your review on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. May I say that my team and I are very grateful to hear of your good experience in our hotel. We hope that you will find time to visit us again soon. Yours...

Reviewed 4 September 2013

Whilst the size quality and facilities at this hotel was excellent, there was something missing. The staff were friendly and accommodating when we approached them, but overall fell sort on the welcome feel.

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Helpful?
Thank Azizul G
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Azizul G, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your stay and extending kind words about our hotel. We are all delighted to hear that you had a pleasant stay with us and enjoyed the Malaysian hospitality served by our staff. We look forward to seeing you again at the hotel soon. Yours sincerely Franz...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Warisan Cafe
Warisan Cafe
Cuisines: Asian, Malaysian, Chinese, Japanese
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 

Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 5,242 - ₹ 7,216 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#12 Spa Hotel in Kuala Lumpur
#17 Romantic Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur
#23 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Chulan Kuala Lumpur staff and other travellers.
29 questions
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Questions? Get answers from The Royale Chulan Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only if you wish to have a view of the Petronas Towers, say so. Otherwise, ask for rooms above level 10.”
 of 5 bubbles MigSydney, 8 Jan 2017 | Read review
“ask for a room with a balcony as nice to sit out and pool side has good views esp at night”
 of 5 bubbles juliehampson, 28 Dec 2016 | Read review
“Higher floor with Garden view will be quiet, or city view for those who like some spice.”
 of 5 bubbles MinTze, 26 Dec 2016 | Read review
“I will grade the room on my 2nd review in Feb , as I will compare my last room which was a mid range and now have booked a premier room”
 of 5 bubbles Fullofits, 25 Dec 2016 | Read review
“Take upper floor rooms to get a good view..”
 of 5 bubbles Manasi3101, 21 Dec 2016 | Read review
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