Royale Chulan Kuala Lumpur
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5 Jalan Conlay, Kuala Lumpur 50450 Malaysia
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (1051)
Dining (350)
About
#58 of 719 in Kuala Lumpur
Location
Cleanliness
Service
Value
Our Kuala Lumpur hotel is the jewel of the Royale Chulan Hotels & Resorts. Royale Chulan Kuala Lumpur, a luxurious 5-star accommodation, is centrally located in KL’s downtown business district. It has set out to offer its guests the most gracious Malaysian hospitality. As it delivers contemporary facilities and services, our hotel also boasts distinctive architecture that features elements of the country’s unique heritage. For accommodation in the city, location is everything. Our hotel is within the Golden Triangle District and closes to major restaurants, bars, attractions. shopping malls i.e. Pavilion Shopping Centre, Bukit Bintang and Kuala Lumpur Convention Centre. It is a 45-minute drive from Kuala Lumpur International Airport. It was designed to capture the imagination of both tourists and residents.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Babysitting
Airport transportation
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Yoga room
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary welcome drink
Happy hour
Special diet menus
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Concierge
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Chinese, Indonesian, Malay and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
233Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Contact
5 Jalan Conlay, Kuala Lumpur 50450 Malaysia
Getting there
Bukit BintangKuala Lumpur Rapid KL9 min
Raja ChulanKuala Lumpur Rapid KL10 min
2851Reviews48Q+A100Room tips
Reviews
Traveller rating
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- 83
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Popular mentions
This is a wonderful stopping point in Malaysia that feels very elegant and excellent. Everything is clean and modern and the food is plentiful and delicious. Easy to take a taxi for your sightseeing trip.
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Date of stay: June 2021Trip type: Travelled
Helpful
I've stayed here with my inlaw and the family with 2 kids (4 & 2 years old). We've booked 2 bedroom apartment. Normally for my staycation, I will review based on these factors, Overal Room Experience, Checking & staff experience, Facilities & the most important would be the Breakfast experience. Overall experience I would give 5 out of 10. Here goes. Room Experience: The part I love about it, is the room was spacious, It's big and my kids can run around the whole area playing hide and seek. It provides washing machine, Fridge, cooking stove, bathtub and other amenities. It is great to have a dryer in the room cause we use it to dry out our cloth after a walk to Pavillion during rainy days, a good thing we got the dryer in the room. The best part of the room is the BED! IT IS SO SOFT & EVERYONE COULD SLEEP LIKE A BABY! But here comes the negative review that I have to place. 1. Kitchen Stove provided but there is no such utensil stored in the room (Probably it's upon request if it is Please do provide clear instructions for the customer either to post it on the kitchen cabinet or allow us to know upon checking in. 2. The room looks very old, The cleanliness is kinda disappointing, Some part of the walls were torn due to water leakage, Its dusty, I can even find an old hotel slippers underneath the table. The sofa was torn, Sliding door not able to open nor close back, Living room TV is broken & phone was not working, I have to go to the reception to report on this, Luckily the maintenance guy did a great job done, I didn't get his name, But whoever he is, I am truly grateful. 3. The view that I got....well sadly there is no view, I could only see the breakfast area from my window as my room was on level 1... We cant change the room as well due to the receptionist inform that my type of room has only 5 units, Even with 5 units, Please make sure it is taken care of & maintained well.. 4. Bathtub kinda dirty... I can see hair and some sort of mucus or sludge inside... hae to wash it myself before using it. Check-in & Staff Experience. 1. The person who checks me in kinda meh... I've came at 12PM and the 1st thing upon arrival, there is no greetings instead just say "our check in time is at 3PM". I'm like okaaay... I've told her, if there is no room available, just register me first and I can go to Pavillion first, But then she able to get me a room... I guess because of this I might got a defect room? well I will never know. 2. Concierge and Restaurant Staff are friendly! They like to make funny faces for my kids and tease them, They are friendly with greetings and make myself feel welcome :) Facilities 1. Overall facilities looks great! SPa, Swimming pool and gym. Didnt manage to enjoy the spa and the gym but the swimming pool is great! Sadly due to the building is not high, alot of construction dust around the area spoils the feeling. Cant blame on the hotel for that. Breakfast buffet I will always use this as part of my benchmark for a review, so the breakfast experience kinda average. This is due to the breakfast variety kinda meh, The food taste also kinda meh, Baked beans doesnt taste like baked beans, But the staff is great! This is probably I've check in during weekdays instead of weekend where its a low occupancy time. But there is my comment on that. Here is my overall review of the hotel, Would I recommend this to another person? Yes I would, it is solely because of the BED! But if anyone going for the hotel, go for the normal room instead of the apartment room... It's disappointing to pay 600 plus but with this experiences.…
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Date of stay: January 2022
Location
Service
Sleep Quality
Room Tip: Take the normal room, The 2 bed apartment room is BS. Room 117 AVOID IT!
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Helpful
Response from Public Relations, Other at Royale Chulan Kuala Lumpur
Responded 17 Feb 2022
Dear Syazwan, Thank you for sharing your feedback with us. That being said, we are so sorry to hear that other aspects of your stay fell short of the Royale Chulan Kuala Lumpur standard, especially on the room cleanliness and our service. We apologize if we have inconvenienced you in any way. In the future, we hope we will have the opportunity to provide you with a much more pleasing stay with us at Royale Chulan Kuala Lumpur. Until then, we remain fully committed to delivering the highest level of service and an outstanding experience for our guests. Look forward to welcoming you back soon. Stay safe!
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Upon arrival with a bit disappointed with check in process by Carol and the room view also not so nice . Thanks to Mr Tony Lim and wani of sales for new room upgraded with nicer view, we really like it. Warisan Cafe team is the one who made our 5 days stay was really enjoyable , special thanks to Mr Zell, chef Sabri, chef nizam, Shamsul the Omelets man, Ms Mai Roti canai girl, hassan, zakuan and the champion is Headwaiter, Amy who will make sure we will get our favorite table and he really will ensure we happy/ enjoy with our breakfast, he is the man. Guys, u made our stay from worst to the best... thanks all and hope will meet you all again.
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Date of stay: January 2022Trip type: Travelled
Value
Rooms
Service
Room Tip: higher floor
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Helpful
Response from Public Relations, Other at Royale Chulan Kuala Lumpur
Responded 3 Mar 2022
Dear Ronorene, We are thrilled to hear you enjoyed your stay and appreciate your lovely feedback. We will be sure to let the team know that you were impressed with their excellent service. Whenever your travels bring you back to KL, we would be honoured to host you again. Until next time, take care and we look forward to welcoming you back soon.
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+1
Managed to snap their I'm Vaccinated promo for only RM109 (n/p RM300+) for a Superior Room. Got a free upgrade to Premium room with king bed. Stayed in December 2021. Big room with spacious bathroom and a balcony with table and chairs. Wi-Fi signal is good throughout the hotel and shower water pressure is fine but the bathtub water is dirty. You need to let it run for awhile. Furniture in the room and bathroom tiles are a little dated. Television could definitely use an upgrade. Poor quality and too small. This hotel location is definitely a plus point as it is near to Pavilion KL and KLCC. There's a food truck park right beside the hotel. In room dining is available 24 hours. For more in depth review head over to my YouTube: Hotel Travelmania
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Date of stay: December 2021
Value
Cleanliness
Service
Helpful
Response from Public Relations, Other at Royale Chulan Kuala Lumpur
Responded 23 Jan 2022
Dear Daxterism, We are delighted to hear you were pleased with our amazing location, offers and our accommodations. That being said, we are so sorry to hear that other aspects of your stay fell short of the Royale Chulan Kuala Lumpur standard. We apologize if we have inconvenienced you in any way. In the future, we hope we will have the opportunity to provide you with a much more pleasing stay with us at Royale Chulan Kuala Lumpur. Until then, we remain fully committed to delivering the highest level of service and an outstanding experience for our guests. Look forward to welcoming you back soon.
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My experience at royale chulan was amazing. I was there for New Year's stay. They upgraded our room for free because we asked for a good view which was very sweet of them. Although it took a while to check in, it is understandable because the hotel was fully booked the day before and after new years eve. The workers at the cafe were amazing. I told them I loved the cookies and they literally brought me a whole lot more to take to my room. Sweet people and lovely service. I will come back to celebrate my birthday there, give me a good staycation deal haha ;) All the amenities were provided and when requested more were given, the room was cozy and cold and the view was good. Location is strategic. And lastly, the service is the best and lovely.
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Date of stay: December 2021
Service
Sleep Quality
Room Tip: go for the premium room on the 5th floor, they have good views and bring bath bombs along so you...
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1 Helpful vote
Helpful
Response from Public Relations, Other at Royale Chulan Kuala Lumpur
Responded 23 Jan 2022
Dear Zeeeeeeeeeeyanahdhdj, Greetings from Royale Chulan Kuala Lumpur! We are thrilled to find out that you were able to enjoy so many aspects of our hotel. From our services to our spacious accommodations, it is our pleasure to provide you with a convenient and comfortable home base in the heart of kl. In the future, we would love to host you again on another amazing stay in KL, and we hope to see you soon.
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PRICE RANGE
$44 - $63 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royale chulan kuala lumpur hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
402
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Claim Your Listing Frequently Asked Questions about Royale Chulan Kuala Lumpur
Which popular attractions are close to Royale Chulan Kuala Lumpur?
Nearby attractions include Pavilion KL (0.4 km), Rumah Penghulu Abu Seman (0.1 km), and Starhill Gallery (0.4 km).
What are some of the property amenities at Royale Chulan Kuala Lumpur?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Royale Chulan Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royale Chulan Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royale Chulan Kuala Lumpur?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Royale Chulan Kuala Lumpur?
Conveniently located restaurants include Horizon Grill, Quivo Pavilion, and Prego.
Are there opportunities to exercise at Royale Chulan Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Royale Chulan Kuala Lumpur have airport transportation?
Yes, Royale Chulan Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royale Chulan Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Royale Chulan Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royale Chulan Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, Indonesian, Malay, and Tamil.