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Fraser Place Kuala Lumpur

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Fraser Place Kuala Lumpur
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1,608 Reviews from our TripAdvisor Community

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Showing 1,268: English reviews
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Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

Stayed in the Executive Studio Suite for 2 nights. Check in and out is fast. Our room is located at the west wing and the elevator is not as busy as the one at the East wing. Room is slightly dated but it is clean which is more important. The kitchenette has rice cooker, coffee machine, fridge, toaster, boiler, stove...

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Helpful?
Thank Andrew S
ShirleyLai, General Manager at Fraser Place Kuala Lumpur, responded to this review

Dear Andrew S, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are pleased to know that you and your wife have enjoyed the facilities and services of Fraser Place Kuala Lumpur. We are glad that your stay with us was an excellent one and our standards have met your expectations. We...

lion city
Reviewed 1 week ago via mobile

A very well maintained service apartment in an accessible location. We stayed in a three bedroom apartment. The apartment is spacious and my niece and nephew loved it. The children could move about freely because the apartment is spacious. We love the laundry facilities and the facilities at level 18. However, the lift was a problem. The wait for the...

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Helpful?
1Thank dinque
ShirleyLai, General Manager at Fraser Place Kuala Lumpur, responded to this review

Dear Dinque, thank you for your review. We are pleased to know that you and your family had enjoyed the service and facilities of Fraser Place Kuala Lumpur. As for the lift, apology on the unpleasant issues which we do note for quick rectification. We have heard you on the shortcomings and we are constantly striving in improving and delivering...

Las pinas
Reviewed 1 week ago via mobile

Stayed at Fraser Place KL for around 10 times in 2 years. Everytime i visit KL, it makes my stay comfortable and convenient. I have all i need. Clean place. Spacioys rooms. Customer friendly staff. 24 hour gym!!! Convenient laundry service. WORTH every dime.

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Helpful?
Thank Jardine B
ShirleyLai, General Manager at Fraser Place Kuala Lumpur, responded to this review

Dear Jardine B, Thank you for taking the time to share your feedback. We are extremely happy to hear that you have enjoyed every of your stay at Fraser Place Kuala Lumpur. Glad to know that our rooms, facilities and the services from our staff have met your expectations. We would like to thank you once again for your continuous...

Singapore
Reviewed 1 week ago

Very accessible to malls and good restaurants. Staff are very co-operative and friendly. Rooms are well kept. Although the rooms that we stayed does not a great view, the overall comfort that we received was very good. Would definitely choose to stay here again for our future trips to Kuala Lumpur.

Review collected in partnership with Frasers Hospitality
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Helpful?
Thank EncikSahri
ShirleyLai, General Manager at Fraser Place Kuala Lumpur, responded to this review

Dear Encik Sahri, thank you for your review. We are pleased to know that you have enjoyed your stay with us as you have liked our rooms and location. As for the view, indeed, Fraser Place Kuala Lumpur is located in the well known business district, therefore we are surrounded by tall commercial buildings. Nevertheless, we do hope to welcome...

Singapore, Singapore
Reviewed 1 week ago

On my stay from 10/03/17 to 12/03/17, early in the morning around 6am, there was an adult cockroach felt and seen crawling on the bed, disrupting my sleep. Customer service was terrible and did not offer to provide a room switch. Had to make a second call to request for it.

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Helpful?
Thank yeokiankok
ShirleyLai, General Manager at Fraser Place Kuala Lumpur, responded to this review

Dear Yeokiankok, thank you for highlighting this matter to us. Apology on the unpleasant issues which we do note for quick rectification. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we...

Sydney
Reviewed 1 week ago

We are regulars at various Fraser apartments around the World. We picked Fraser Place for our 13 night stay for its location which is perfect. Fraser Place itself is great, big apartments, well laid out, roof top swimming pool, could ask for much more. But I will echo the thoughts of previous comments by other travellers. The elevator system is...

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Helpful?
Thank AussieTravelCouple
ShirleyLai, General Manager at Fraser Place Kuala Lumpur, responded to this review

Dear AussieTravelCouple, We appreciate you taking the time to provide us with such detailed feedback about your stay. Glad to know that you have liked our rooms and location. We are sorry to hear that several things throughout your stay did not meet your expectations. While I wish you had a better experience, it is feedback like this that we...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Have just enjoyed a one night stay in a Studio Deluxe at Fraser Place Kuala Lumpur. Was able to use Grab and got a taxi for only 6 MYR from KL Sentral which was certainly more convenient than having to take a bag on the monorail. Arriving at Fraser Place, the hotel and residence reception is in the second building...

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Helpful?
1Thank rn82_aus
ShirleyLai, General Manager at Fraser Place Kuala Lumpur, responded to this review

Dear Rn82_aus, Thank you for your feedback. We are pleased to know that you have enjoyed your stay with us and our standards have met your expectations except the minor challenge with the elevators. We have taken note on your feedback and we thank you once again for recommending us as the choice-of-stay for both leisure and /or business trip....

Mumbai, India
Reviewed 2 weeks ago

Truly great place to stay... great location... heart of the city I would say, Good choice if you are travelling with family or as a couple, big spacious rooms, clean n neat interior. Good variety food items for breakfast. Pool on 18th level, choose your room at higher floor for good city view, KL Tower and Petronas Towers nearby with...

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Helpful?
Thank greatsuhas
ShirleyLai, General Manager at Fraser Place Kuala Lumpur, responded to this review

Dear Greatsuhas, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our location, rooms and breakfast buffet have met your expectations. We do hope to welcome you again at Fraser Place Kuala Lumpur in the near future! Regards,

Singapore, Singapore
Reviewed 2 weeks ago

did a booking for 3 deluxe for different dates as my family members cant come together. however your staff Miss Nisa and Nuridah did a splendid job for the arrangement and also change of rooms when one of the rooms had a problem with the toilet. housekeeping was very efficient and respond time was very fast. as a frequent traveler...

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Helpful?
Thank AbdulWahidtravel
ShirleyLai, General Manager at Fraser Place Kuala Lumpur, responded to this review

Dear AbdulWahidtravel, Thank you for your review. We are delighted to know that you have enjoyed your stay with us as our rooms and the services from our staff have met your expectations. We have taken note on your feedback and we do appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience....

Bucharest, Romania
Reviewed 2 weeks ago

We stayed in Kuala Lumpur in Feb 2017 for 3 nights. The hotel was a very good choice - big room, big fridge, clean, pool on 18th level, view to KL Tower - only 5-6 min walk away from Petronas Towers. Subway station - 6 - 7 minutes away, which was great for us. The breakfast was ok, but still...

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Helpful?
Thank anghelovidiu2005
ShirleyLai, General Manager at Fraser Place Kuala Lumpur, responded to this review

Dear Anghelovidiu2005, We would like to thank you for your feedback. We are pleased to hear that your stay with us was an excellent one and that our standards are on par with your expectations. Indeed Fraser Place Kuala Lumpur is located within walking distance to the city center and public transportations such as the MRT Monorail and LRT Station....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Room Service
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Strategically situated in the pulsing heart of the city centre, the latest buzz of the Golden Triangle stands at an impressive 30 floors tall with 314 rooms and an amazing sky pool with a spectacular view of Menara Kuala Lumpur.With convenience at their very finger tips, guests can relax in the comforts of their apartment which are furnished with King-sized beds replete with the softest linen, clear window-paneled en-suite bathroom with a view of the room for that spacious feel and luxurious Peter Thomas Roth bathroom amenities, a kitchenette with complete kitchen amenities, individually controlled air conditioning, electronic ceiling fans and of course, LCD TVs, a DVD-enabled audio system and a home theater system complete with an iPod dock and USB hub.With a choice between chic spacious studios, one-and-two-bedroom serviced residence, business-centric SOHO units and extravagant penthouse; Fraser Place has been the preferred home-away-from -home for many travelers. As we continue to provide both comfort and bespoke services to all our guests, we stay true to the Frasers Hospitality tagline of 'Sincerely Fraser'. ... more   less 

Additional Information about Fraser Place Kuala Lumpur

Address: Lot 163 No 10 Jalan Perak, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: ₹ 4,774 - ₹ 7,586 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Place Kuala Lumpur 4.5*
Number of rooms: 314
Reservation Options:
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Also Known As:
Fraser Place Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#10 Romantic Hotel in Kuala Lumpur
#17 Family Hotel in Kuala Lumpur
#20 Luxury Hotel in Kuala Lumpur
#30 Business Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Place Kuala Lumpur staff and other travellers.
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Questions? Get answers from Fraser Place Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room without cockroaches”
 of 5 bubbles yeokiankok, 12 Mar 2017 | Read review
“choose room at higher floor for city view”
 of 5 bubbles greatsuhas, 9 Mar 2017 | Read review
“travelling with family book a corner suites”
 of 5 bubbles AbdulWahidtravel, 8 Mar 2017 | Read review
“Very very good location near the downtown center.”
 of 5 bubbles Husam2022, 15 Feb 2017 | Read review
“Choose any Room you will be happy”
 of 5 bubbles J4869BCrobertb, 21 Jan 2017 | Read review
5 of 5