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Sheraton Miyako Hotel Osaka

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Sheraton Miyako Hotel Osaka
Sheraton Miyako Hotel Osaka
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1,235 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

First time in Japan so might not be right about certain things. We felt the locatio of the hotel was great surrounded by food and subway was just below the hotel. Hotel was excellent as it is very spacious compared to other accommodations. Restaurant was great and staff were superb. Even though we had 4 adults and 2 young children...

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Helpful?
Thank rchow245
Melbourne, Australia
Reviewed 1 week ago via mobile

We requested a room on a high floor and were given a free upgrade to a bigger room which was nice. We ended up being 2 floors from the top so we had a gorgeous view out from our window. The room was clean and everyday the room would be cleaned thoroughly with even some of our clothes that were...

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Helpful?
Thank dulicieux
sheraton_miyako_osak, フロント オフィス マネージャー at Sheraton Miyako Hotel Osaka, responded to this review

Thank you very much for choosing the Sheraton Miyako Hotel Osaka as your accommodation in Osaka, and also taking your valuable time to post your comment. I have specifically noted your comments relating to the charge that is levied to in-house guests for the use of our pool and fitness facilities (Miyako Health Club). Since the Miyako Health Club operates...

Quezon City, Philippines
Reviewed 1 week ago

Date of visit: Jan 9, 2016 Type of room: Premium Twin, Smoking floor First impression: The hotel is well maintained, the staff were VERY accommodating and the room was perfectly tidy. Check-inn/ Check-out: We arrived one hour before check in time. The hotel staff were very helpful and attended to us at once. Check in was fast! I was asked...

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Helpful?
Thank Angel A
sheraton_miyako_osak, フロント オフィス マネージャー at Sheraton Miyako Hotel Osaka, responded to this review

Thank you very much for your staying at the Sheraton Miyako Hotel Osaka and also take your valuable time to share experience which you had. It is great pleasure to know that you liked our room and also our staff member were able to provide you satisfactory services. I will share your comment with the team, as a compliment from...

Perth, Australia
Reviewed 2 weeks ago

We stayed two night at Sheraton MIyako Osaka to finish our Japan holiday for the new year. Location wise, it is slightly further to get to for overseas travelers using the Shinkansen or bullet trains as you need to take a separate train to get to Osaka Uenomachi station located next to Sheraton. However, it is reasonable close to walk...

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Helpful?
Thank Ken L
sheraton_miyako_osak, フロント オフィス マネージャー at Sheraton Miyako Hotel Osaka, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Osaka and also taking your precious time to post such a wonderful comment regarding your stay with us. We are delighted to know that you are satisfied with your stay in our hotel. We will do our best to continue improving our service and guest room. Thank you again...

Reviewed 2 weeks ago

We arrived hotel at around 10am after a night flight, hotel given us the hotel when we arrived even though the actual check-in time is 3pm. We really appreciate the hotel kind gesture especially so after a long night flight

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Helpful?
Thank Chris T
sheraton_miyako_osak, フロント オフィス マネージャー at Sheraton Miyako Hotel Osaka, responded to this review

Thank you very much for recently staying at Sheraton Miyako Hotel Osaka and taking your time to give us your comments. We are delighted to know that you are satisfied with your stay in our hotel. We will do our best to continue improving our service. Thank you again for your valuable feedback. We look forward to you return visit...

Reviewed 3 weeks ago

This is an older hotel but very convenient and well maintained. I had planned to do some exercise after sight-seeing during the morning. I get down to the gym and start signing in and the attendant notifies me that it is $32. Very shocked and disappointed as this is a mid-level hotel for all intents and purposes and a hotel...

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Thank P1114DFdavidk
sheraton_miyako_osak, フロント オフィス マネージャー at Sheraton Miyako Hotel Osaka, responded to this review

Warm greetings from Sheraton Miyako Hotel Osaka. I would like to convey my sincere thanks for your recent stay at Sheraton Miyako Hotel Osaka and taking your valuable time to share your experience. But we are sorry to disappoint you about our gym fee. Even though it is great to hear that you enjoyed our Sheraton Club lounge and also...

Oakland, California, USA
Reviewed 3 weeks ago

The location was great! So convenient as it is above the train station so it made coming and going so easy! Also, another plus is the airport shuttle stop is right at this hotel! This is one of the main reasons I chose this hotel and it was perfect! Dontonbori is only a stop or two away so you're not...

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2Thank Sandilouwho
Milpitas, California
Reviewed 4 weeks ago

After carefully planning our trip, we decided to stay at this Hotel. There is a direct Limousine bus from Kansai Airport to this hotel. The bus stop is just outside this hotel. It is conveniently located and looks great from outside and inside. The receptionists are very helpful and carried our luggage all the way to our room. We also...

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Thank sekharbvp
sheraton_miyako_osak, フロント オフィス マネージャー at Sheraton Miyako Hotel Osaka, responded to this review

Dear Mr,Sekharbvp Warm greetings from Sheraton Miyako Hotel Osaka. I would like to convey my sincere thanks for your recent patronage of Sheraton Miyako Hotel Osaka. I would like to thank you for bringing the issue of the room air conditioning to our attention and sincerely apologize for any inconvenience or unpleasantness you experienced as a result. It is our...

Bangkok, Thailand
Reviewed 4 weeks ago

We paid a little more to get the room on higher floor and bigger size of the bed. But we actually expect the room to be bigger tho. Check in was very fast and we can kept the luggage 1 day earlier as we travelled to Kobe first. This is very good for us. However, Japanese style that we couldn't...

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Helpful?
Thank Tida T
New South Wales, Australia
Reviewed 4 weeks ago

The rooms were a good size for our party of 3. Location was only a 20-30mins walk through the streets of Osaka to the Castle. Could not be happier with the friendly service and buffet breakfast. Worth the stay

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Thank Tom O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Miyako Hotel Osaka

Address: 6-1-55 Uehonmachi, Tennoji-ku, Osaka 543-0001, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: ₹ 7,057 - ₹ 20,566 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Miyako Hotel Osaka 3.5*
Number of rooms: 579
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Also Known As:
Sheraton Osaka
Osaka Sheraton
Hotel Style:
#43 Business Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Miyako Hotel Osaka staff and other travellers.
26 questions
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Sydney, Australia
South Pasadena, California

I've tried to post a review. However, it kept on returning with wrong business which is not true. Now, I will post it as a question so that it's known to all would be guest who need to use the gym or fitness facilities. If this is also deleted or not answered. Then there's integrity issues more than a service lapse.

Here's the comment/question:

The fitness club manager is a paranoid in cleanliness. Expect you to wear shoe that have not been worn outdoor. Who would carry a pair of shoe and wore it indoor when traveling? Short of me saying that the whole fitness outlet personnel are like working in a semi-conductor clean room without the outfit but with an attitude. I do understand public cleanliness and hygiene ...but to the extend of being on compulsive disorder syndrome in enforcing compliance of super clean running shoe is just too much. Even a pair of well washed and dried sole with no stain would fail to admit you, citing policies.

Seriously , the area manager of the Sheraton need to look into this hotel here in Osaka. It has marred the experience and deprived paying guest of the facility that has been incorporated.

Further , while using the gym...especially treadmill...there bound to be perspiration and we as considerate user will clean off after use. But the attendant will just follow you and clean after you from machine to machine. Really making you feel unwelcome like a parasite.

For your information, foot wear is barred in my home as well.

Don't be a paranoid about our shoes that the guest wore into the gym. As long as we respect you by wearing a pair of clean shoes., we should not be denied the use of the facilities.

I hope I have better update when I next return here for comment if I ever use the faculty and not encounter what I have prescribed here.

19 days ago

See all questions (26)

Questions? Get answers from Sheraton Miyako Hotel Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very Important: Make sure to take the airport limousine bus to OSAKA-UEHOMMACHI STATION.”
 of 5 bubbles P1114DFdavidk, 28 Jan 2017 | Read review
“High floor maybe?”
 of 5 bubbles 210tidat, 20 Jan 2017 | Read review
“There is an airport shuttle to the front door.”
 of 5 bubbles 933tomo, 17 Jan 2017 | Read review
“premium room is much better than comfort room”
 of 5 bubbles Papazhou, 8 Jan 2017 | Read review
“All rooms are good.”
 of 5 bubbles johntanks, 19 Dec 2016 | Read review
5 of 5