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Hilton Osaka

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Hilton Osaka
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1,836 Reviews from our TripAdvisor Community

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Showing 975: English reviews
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Reviewed 2 days ago NEWvia mobile

We usually stay at the Hilton while in Osaka as it is conveniently located. It is across from the JR Station. Short walking distance to Diamaru and Hankyu. There are also good restaurants in the vicinity. If you want to take the airport bus, the Hilton is one of the stops so very convenient.

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Helpful?
Thank gourmetlee
Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Having just been here in Hilton Osaka in Dec 2016 and had a wonderful experience, I was actually very looking forward to this stay here again now in Feb 2017. I can't help it but to write a review while I'm still sitting in the hotel lobby, awaiting for the airport shuttle service at 16:19pm, and sipping coffee and enjoying...

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1Thank aadroit
About Hotel's Favourite Review
Hotel R, Hilton osaka at Hilton Osaka, responded to this review

Thank you for your loyal patronage to the HIlton Osaka. Also, I would like to thank you for having availed your time to provide your constructive feedback, particularly in reference to the Executive Lounge as well as our service. I'm very proud to hear that our team took good care of you and I can assure you that I will...

Jakarta, Indonesia
Reviewed 2 days ago NEWvia mobile

When we checked in the room was not ready until another 2 hours although we checked in at the right time. When 2 hours was up, it still wasn't ready. We got to our room and it took 20 minutes for them to get our luggage up to our room. We just landed from a long flight, we need to...

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Thank frou_frou_shanti
taiwan
Reviewed 3 days ago NEW

Check out counter staff is lack of smile or in other way to say she is very cool. Lounge beverage is also a disaster only red wine & beer. Cocktail need to pay extra money this is different from other region Hilton hotel lounge such as Tokyo or Nagoya. To sum up, this is a terrible stay. I will never...

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2Thank Gennychen
NCR, Philippines
Reviewed 6 days ago NEW

Location of Hilton Osaka is perfect if you wanted to take train, subways and other public transportation. Hilton Osaka's service is also very good. Staffs are helpful. Though room rate is quite expensive but convenience and comfort would compensate the price.

Review collected in partnership with Hilton Hotels & Resorts
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Thank sarahcA939MT
Balanga City, Philippines
Reviewed 1 week ago NEW

The staff was courteous and efficient. The room was nice and clean. The hotel is right next to the train station and very accessible from it as well as very near restaurants, shopping and sightseeing.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Denise Melinda B
San Francisco, United States
Reviewed 1 week ago NEW

Excellent Service, Very clean room, Very friendly staff. Very convenient location connecting to subway. Clean hotel and room. Nice Pool. Prompt Housekeeping response. Highly recommend to stay. Be back for sure.

Review collected in partnership with Hilton Hotels & Resorts
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Thank monikasK3541QW
Palmerston North, New Zealand
Reviewed 1 week ago

We stayed at this property for 2 nights in the King room. The Hilton Osaka is in a great location - literally 1 minute walk from the Osaka train station - it's a great base for your Osaka adventures! There are so many great dining options nearby as well - including the Hilton Plaza and the Osaka train station itself....

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Thank thomas208
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you for choosing Hilton Osaka and I am pleased that you were impressed with our location and accommodation. Hilton Osaka is committed to delivering excellence in hospitality and we are all very happy that you were able to leave with that impression. Our hotel has received the 2016 TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments...

Belmont, California
Reviewed 1 week ago

The reservation rep., Sayomi, was excellent checking us in. She was very patient and accommodating, setting us up with a rollaway for the friend who decided to come on this trip at the last minute with me and my sister. The housekeeping was just as helpful with speedy service. Your breakfast crew was amazing--they remembered how many cups of coffee...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lovetraveling211
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you very much for your kind review of our hotel. I am delighted to read that you enjoyed your room and breakfast experience. Thank you also for your kind comments about our front staff, we will be sure to pass this on to them. I'm very proud to hear that our team took good care of you. Thank you...

Manila, Philippines
Reviewed 1 week ago

Very good location in Umeda. Hotel amenities are not complete like other hotels in the same class I've stayed in Osaka. Wifi is free but really slow. Connected to the train station from the basement and easily accessible by airport limousine bus to and from the airport (need to cross the street).

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jeffrey T
Hotel R, Hilton Osaka at Hilton Osaka, responded to this review

Thank you very much for your kind review of our hotel. We are very glad to hear that you enjoyed our location of hotel, and we hope that you will consider us again for your future visits to Osaka. Once again, thank you very much for your warm comments, and we wish you a great day ahead.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Checker's
Checker's
Cuisines: International, Grill, Pizza
Genji
Genji
Cuisines: Sushi, Japanese, Asian, Steakhouse, Seafood
Windows on the World
Windows on the World
Cuisines: Bar, Italian, Pub, Wine Bar
Dynasty
Dynasty
Cuisines: Chinese
Myplace Cafe & Bar
Myplace Cafe & Bar
Cuisines: Bar, Pub, Wine Bar, Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in the business and entertainment area, the Hilton Osaka hotel is linked to one of Osaka's largest shopping malls. Admire the views from Windows on the World restaurant or the Executive Lounge. Unwind in the gym, pool or relaxation salon. The hotel is 3 miles from Universal Studios Japan and 1 hour from Kansai airport. ... more   less 

Additional Information about Hilton Osaka

Address: 1-8-8 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: ₹ 13,743 - ₹ 29,885 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Osaka 4.5*
Number of rooms: 525
Reservation Options:
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Also Known As:
Hilton Osaka Hotel Osaka
Hilton International Osaka
Osaka Hilton International
Hotel Style:
#5 Spa Hotel in Osaka
#6 Business Hotel in Osaka
#11 Luxury Hotel in Osaka
#13 Family Hotel in Osaka
#19 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Osaka staff and other travellers.
35 questions
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Questions? Get answers from Hilton Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors for better views”
thomas208, 17 Apr 2017 | Read review
“Ask for a higher floor to get a good view of the city.”
Brannat28, 14 Apr 2017 | Read review
“Stay on the Executive Floor”
  • View from my room on the 34th floor
  • Love the walk-in shower
  • Very comfy room and the bed was heavenly
  • Nice clean bathroom with lots of amenities
Azntiger, 18 Mar 2017 | Read review
“Go club! It's worth the price.”
409daniell, 8 Mar 2017 | Read review
“Best views are in the rooms facing the front of the hotel across to Osaka station.”
VancTraveller, 21 Feb 2017 | Read review
5 of 5