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ANA Crowne Plaza Osaka

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Traveller (1005)
Room & Suite (455)
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Overview
  • Excellent30%
  • Very good52%
  • Average15%
  • Poor2%
  • Terrible1%
Travellers talk about
“shuttle bus”(61 reviews)
“sleep advantage”(9 reviews)
“the club lounge”(41 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from ANA Crowne Plaza Osaka
Special Offer: Book Direct and Save
Hotel deals
Offers from ANA Crowne Plaza Osaka
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,440)
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219
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12
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All reviewsshuttle bussleep advantagethe club loungeshuttle serviceyodoyabashi stationminute walkan upgradethe hotel offersrestaurants and barsbusiness tripking bedconvenience storejapanese standardsbusiness areachecking injapanese breakfasthotel staff
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341 - 345 of 629 reviews
Reviewed 22 March 2015

When I said no surprises I kind of said this in a monotone way because you won't get shock but there was also no plesant suprise element. We arrived at the JR Osaka Station on a cold rainy evening, slightly struggled to find the hotel...More

Thank mctdog
Response from concie6130, Guest Relations Manager at ANA Crowne Plaza OsakaResponded 28 March 2015

Dear mctdog, Thank you very much for staying with us on your recent trip to Osaka. We also appreciate you taking the time to write feedback and sincerely apologize for the inconvenience caused. We are sharing your feedback with the department managers concerned for improvement....More

Reviewed 18 March 2015

It was our first stay at a Crowne Plaza outside the US; we stayed for about two weeks. While the room rate was higher than we typically pay in Japan, it was an enjoyable stay. The twin room was more spacious than other Japanese hotels...More

3  Thank wdcwrldtrvlr
Response from concie6130, お客様担当マネージャー at ANA Crowne Plaza OsakaResponded 28 March 2015

Dear wdcwrldtrvlr, Thank you very much for staying with us on your recent trip to Osaka. We also appreciate you taking the time to write feedback and sincerely apologize for feel uncomfortable about the cleaning. We are sharing your feedback with the department managers concerned...More

Reviewed 17 March 2015

We stay here every 5 months or so for a long weekend visiting friends. The staff always remember us, welcome us with a smile and are prompt and courteous. The location is very good, with free shuttle bus on a regular basis to the metro...More

1  Thank mrjenkinsp
Response from concie6130, お客様担当マネージャー at ANA Crowne Plaza OsakaResponded 28 March 2015

Dear Mrjenkinsp, Thank you for choosing ANA Crowne Plaza Osaka. We hope you have enjoyed your stay with us. We also appreciate you taking the time to write feedback. We will certainly share your kind comments with our staff concern, whom we are sure will...More

Reviewed 15 March 2015 via mobile

I feel that services of Crowne Plaza is terrible so I won't recommended this hotel to anyone. They can't check-in for us until 2PM as policy but why other guests can checked-in and have an key card. So my friend and I asked the reception,...More

Thank Kanokphan R
Response from concie6130, お客様担当マネージャー at ANA Crowne Plaza OsakaResponded 27 March 2015

Dear Kanokphan R, Thank you very much for choosing ANA Crowne Plaza Osaka, a member of InterContinental Hotels Group. We are sorry about your disappointment with lack of explanation about the check-in situation. Some guests pay for early check-in and also we are selling daytime...More

Reviewed 13 March 2015

I booked this Hotel and got a good rate on Hotels.com and was really pleased that I chose it. It has a great location and restaurants and shopping nearby. The rooms are comfortable although not five star luxe but the real winner is perhaps the...More

4  Thank Elaine Y
Response from concie6130, お客様担当マネージャー at ANA Crowne Plaza OsakaResponded 27 March 2015

Dear SimplyFabulicious, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate you taking the time to write feedback. We are delighted that you have found the accommodation comfortable and the service of our staff satisfactory. Your positive review...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 130 - US$ 355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Osaka
#17 Business Hotel in Osaka
#20 Luxury Hotel in Osaka
#28 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 130 - US$ 355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Osaka
#17 Business Hotel in Osaka
#20 Luxury Hotel in Osaka
#28 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1005)
Room & Suite (455)
Dining (96)
Pool & Beach (7)
Amenities (28)
Business Centre & Event Rooms (21)
Family and Play Areas (2)
Questions & Answers
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Mdm J
20 May 2018|
AnswerShow all 4 answers
Response from Thomas M | Property representative |
There seems to be limited Halal-certified restaurants in Japan, however there are many "halal-friendly" restaurants in Osaka and especially in the area of ANA Crowne Plaza Osaka. The Hotel itself does not have a Halal... More
0
Votes
Justin1234
27 March 2018|
AnswerShow all 3 answers
Response from Kerots | Reviewed this property |
Kansai International Airport
0
Votes
Room Tips
"High floor otherwise very bad view"
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"Choose a room turing against the river side."
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"Get a bigger one and ask to see the room first.That would not be a problem"
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"get a room with view of the river"
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