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ANA Crowne Plaza Osaka

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ANA Crowne Plaza Osaka
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1,221 Reviews from our TripAdvisor Community

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Showing 522: English reviews
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Reviewed yesterday NEW

We love this place more than any other executive hotel in Osaka. (And we've stayed in most of them.) The service is the best thing; they treat you very well and professionally whether you look like you are dripping money or not (we don't!). People working on the executive floor lounge already have gained much expertise working in the regular...

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Helpful?
Thank Jay T
Washington DC, District of Columbia
Reviewed 6 days ago NEW

I stayed here during a holiday so every hotel in the city was booked...and my last resort was this property....the rooms get the job done...i stayed in a room with 2 beds....the room was tiny...i was barely able to fit my two medium sized luggages into the room...the bathroom was functional but the room overall was aging...in terms of location...

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Helpful?
Thank Asim M
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Asim M, Thank you very much for choosing ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with our staff, which we are sure, will be most encouraged. We look forward to welcome you back...

Makati, Philippines
Reviewed 6 days ago NEW

I stayed at the Crowne Plaza Osaka last March 8-12, 2017. They provide complimentary Bus transfers from Osaka Station every 30 minutes which is very convenient. As an IHG Platinum Elite member, I was upgraded to a larger room. The check in process was smooth as always. The toilet and bath were renovated since the last time i checked in....

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Helpful?
Thank Sunkissedguy
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Sunkissedguy, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with the staff, which we are sure, will be most encouraged.We look forward to welcome you...

Europe
Reviewed 1 week ago

What you can expect from a superior business hotel. Classic room (classic design, classic size, classic everything) with view on one of Osaka's' rivers (and very busy highway). Centrally located in a pretty busy area. As usual in Japan, top service but buggy English. Speak slowly :-)

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Helpful?
Thank Larry121
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Larry121, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We sincerely look forward welcoming you again in the near future. Guest Experience Manager

Reviewed 3 weeks ago via mobile

I stayed here for 2 nights.. The bed and room ambience are really helped me to relax.. And they also provide us the sleeping advantage amenities.. I use the bubble bath for relaxing and the eye masker to get a better sleep.. And it's really worked.. The bed is also comfortable..

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Helpful?
Thank Vrikasia
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Vrikasia, Thank you very much for staying with us ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We look forward to welcome you back to our hotel again in the near future.

Reviewed 4 weeks ago

The hotel is quiet, comfortable and very relaxing. Staff are very helpful and have good command of major foreign languages; English, Mandarin, and Korean making it very easy to communicate with them. The rooms are spotless, bathrooms are very clean and room service is carried out during the day whilst guests are out on business or sight-seeing. All the equipment...

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Helpful?
Thank Sebastian B
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Sebastian B, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with the staff, which we are sure, will be most encouraged. We look forward to...

Oslo, Norway
Reviewed 4 weeks ago

Stayed at the hotel for 1 night only. The service was fine, but the room was rather small and a bit "used". The area is busy with good restaurants and night life. So you don't have to spent to much time at in the room anyway.

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Helpful?
Thank Kim B
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Kim B, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We are sorry about your disappointment. We will review it for improvement. We sincerely look forward welcoming you again in the near future. Guest Experience Manager

Budapest, Hungary
Reviewed 4 weeks ago

A well-placed, clean and friendly place in Osaka. The check in staff was very helpful and kind. The breakfast was also terrific but what really made my stay was the bed. Hotel beds are usually various degrees of bland in terms of comfort and sleep quality. Sure its a matter of preference, but the high quality mattress. pads, sheets and...

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Helpful?
2Thank FrankMarton
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest FrankMarton, Thank you for choosing ANA Crowne Plaza Osaka during your recent trip. We are truly delighted that you have enjoyed your stay here. I am also glad to know that our rooms were sufficient for your needs and you rated our staff's service to be high. We value your feedback and it will be our pleasure to...

Hong Kong, China
Reviewed 18 February 2017

Amazing breakfast and incredible view but...1500 yen to get in the swimming pool and basically 7 TV Channel...a lot missing for 20 000 yen per night! I will go to another one next time because it's essential features...plus the internet is not that good!

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Helpful?
Thank jeremy_rubier
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest jeremy_rubier Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We are sincerely sorry about your disappointment and the inconvenience. We take your valuable feedback seriously and we will review it with the manager concerned for improvement. We sincerely look forward welcoming you again in...

Perth, Australia
Reviewed 16 February 2017

Very nice and luxurious room. We were given a free room upgrade as well for checking in early. Very nice views of the city and good location to trains and food, although a walk is required. Staff were very friendly in assisting us with our needs.

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Helpful?
Thank Bianca S
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Bianca S, Thank you very much for staying with us ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We look forward to welcome you back to our hotel again in the near future. Guest Experience Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Cafe in the Park
Cafe in the Park
Cuisines: Cafe
Dojima
Dojima
Cuisines: Japanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
ANA HOTEL OSAKA made a brand new start as ANA CROWNE PLAZA OSAKA on 1st October 2008.ANA Crowne Plaza Osaka is located in the central of Osaka, known as a city of water, and is overlooking Dojima river. Very convenient for visiting both on business and entertainment purposes. Yodoyabashi is one of the leading streets for office buildings and Kitashinshi is one of the best places for socializing. Our location is indeed a great base for discovering and exploring Kobe, Nara and other Kansai regions.With our utmost confidence, our luxurious and specious guest rooms consist of four categories: Suite rooms on 24th floor, Club rooms on 22nd and 23rd floors, Upper rooms from 19th throughout 21st floors, and Regular rooms from 7th throughout 18th floors. All guest rooms are based on quality bed linen, luxury duvet sets and complimentary high speed internet access. Newly appointed executive Club Floors in summer 2008, all club rooms are accessed with room card keys for upgraded security. Breakfast, afternoon tea, and cocktail time could be spend exclusively at Club Lounge during a stay along with a privilege as business support. ... more   less 

Additional Information about ANA Crowne Plaza Osaka

Address: 1-3-1 Dojimahama , Kita-ku, Osaka 530-0004, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: ₹ 8,439 - ₹ 22,386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Osaka 4*
Number of rooms: 478
Reservation Options:
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Also Known As:
Ana Crowne Plaza Osaka Hotel Osaka
Crowne Plaza Osaka
Osaka Crowne Plaza
Hotel Style:
#11 Spa Hotel in Osaka
#17 Business Hotel in Osaka
#19 Luxury Hotel in Osaka
#28 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Osaka staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on South look over the river;you might see Osaka castle to the left. North has an eclectic view of the unique Kitashinmichi district.”
 of 5 bubbles jayt2017, 26 Mar 2017 | Read review
“higher rooms have better views”
 of 5 bubbles 335asimm, 21 Mar 2017 | Read review
“rooms in higher floors”
 of 5 bubbles Sunkissedguy, 21 Mar 2017 | Read review
“Higher floors would have a "river" view.”
 of 5 bubbles 73brettk, 11 Jan 2017 | Read review
“If possible get the rooms facing the Nakanoshima Park and the river.”
 of 5 bubbles xinli29288, 31 Dec 2016 | Read review
5 of 5