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The Westin Osaka

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Traveller (813)
Room & Suite (630)
Dining (106)
Overview
  • Excellent43%
  • Very good40%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“shuttle bus”(52 reviews)
“heavenly bed”(11 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
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Reviews (1,330)
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Traveller rating
191
174
82
22
14
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LanguageEnglish
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191
174
82
22
14
Show reviews that mention
All reviewsshuttle busthe umeda sky buildingheavenly bedamadeus restaurantcorner suitethe executive loungeshuttle serviceumeda stationjapanese servicebreakfast buffetjapanese standardsstayed two nightsan upgradeinternet accessspacious roomminute walkrooms are big
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11 - 15 of 483 reviews
Reviewed 13 March 2018

Before arriving in Osaka i tried checking their website as to where the location of the shuttle bus stop was in Osaka Station.They only mentioned they had it.So after arriving at the station which is huge and confusing..they are no signs regarding where the pickup/dropoff...More

1  Thank Philip L
Reviewed 11 March 2018

So needed a place last minute and luckily the price here was agreeable along with the location. The hotel/room has aged, kinda small, bathroom is average, shower along with pressure is very good. Breakfast was really good for an American traveler. Metro and JR lines...More

1  Thank TattooedPassport
Response from Team E, Manager at The Westin OsakaResponded 13 March 2018

Dear Valuable Guest, Thank you very much for your staying at the Westin Osaka during your recent visit to Osaka. Also, thank you for your valuable comments. We would share your comments among our management and utilize them to improve our rooms quality. Thank you...More

Reviewed 6 March 2018 via mobile

The concierge at the Westin is one of the best I have experienced nothing is too much for them to do and I think that they have so much knowledge of everything around. All in all a great experience and I can’t wait to go...More

Thank liski138
Reviewed 26 February 2018

Interestingly decorated with a mix of classic, modern, baroque, Asian, Western... decor, but if you can get over that, the staff is extremely friendly and helpful. Breakfast on the 26th was also lovely, though not the best I've EVER had, it's a lot more quiet...More

Thank Vandy I
Reviewed 21 February 2018

Room: Standard classic Room. Furniture is old but the room is clean. Service: Staff are courteous with big smiles always, and will bow and help to press elevator button to save your time. Perm (hope I remembered his name accurately) noticed that my mother is...More

Thank notbad2017
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 198 - US$ 461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Osaka
#10 Family Hotel in Osaka
#13 Luxury Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 198 - US$ 461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Osaka
#10 Family Hotel in Osaka
#13 Luxury Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (813)
Room & Suite (630)
Dining (106)
Pool & Beach (4)
Amenities (59)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
yeol2018
18 April 2018|
AnswerShow all 7 answers
Response from Team E | Property representative |
Thank you for your inquiry. There are Airport limousine bus from the Westin Osaka to Kansai International Airport. Schedule is 7:28 8:18 10:38 11:18 12:23 14:53 16:58 It takes about 70min and ticket is 1550JPY (Child is... More
0
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Margie H
11 July 2017|
AnswerShow all 6 answers
Response from BrianTaylor9 | Reviewed this property |
They did it for me when I stayed so it's just a matter of asking nicely.
1
Vote
mikefred6465
16 June 2017|
AnswerShow all 4 answers
Response from Connie F | Reviewed this property |
There's safety box in Club Room. I guess there are safety boxes in other types of room as well. Westin is a famous brand hotel, they provide good services.
1
Vote
Room Tips
"book rooms on higher floors if possible to get better views. ours on 22nd floor had river and city views."
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"any high floor"
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"If you're lucky enough to be a lady ;) there's an exclusive ladies' floor (23rd): very quiet with..."
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"higher level"
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