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The Westin Osaka

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1,012 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Sydney, Australia
Reviewed 1 week ago

Our stay at Osaka Westin was a great experience. The first encounter at check in counter was fantastic, they gave my little daughter a little amenities pack with slippers of her size, toothbrush and face cloth. It's only a little thing, but she was ecstatic. It demonstrated the care and thoughtfulness they put into each guest. The room was modern...

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Helpful?
Thank Jolie
Vancouver, Canada
Reviewed 2 weeks ago

I dont know how but I ended up booking an executive room (rooms on the 26th floor and up). It was fantastic. As part of our booking of an executive room, we had free breakfast each day and had the option between breakfast in the Amadeus restaurant or the Executive Lounge on the 26th Floor. We opted for the Amadeus...

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Helpful?
Thank Carla0823
Team E, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comments. We are more than happy to hear that you had a pleasant stay with us. We would try to improve our services and facilities more and more consecutively in the future then, your continued patronage would be...

Los Angeles, California
Reviewed 2 weeks ago

Excellent rooms with Heavenly Beds! The location was very good for us and close to restaurants and not far from the train station. Hotel bar and restaurant are over priced. There is a Westin bus that goes to and from the train station about every 15 minutes .

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Thank Gary K
san francisco, ca
Reviewed 3 weeks ago

Located in a quiet area yet within walking distance to the Osaka Train Station and the Umeda subway station. Large rooms with city views. Hotel offers Shuttle Service to train station but it's also a 10-15 minute walk to restaurants/shopping mall. Helpful and courteous staff. No in-room safe.

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Helpful?
Thank quibs59
London, United Kingdom
Reviewed 4 weeks ago

The rooms are spacious for Japan and clean but have hard beds, very basic amenities, and very poor quality tea/coffee. The breakfast is an extra Y3,600 (not worth it). To use the pool it is an extra Y2,100 and to use the gym it is an extra Y1,800. For a room which is over GBP300 per night it is quite...

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2Thank rebecca b
Torrance, California
Reviewed 5 weeks ago

Our first hotel out of an 8-city, 3-week trip and the rest of the hotels we are staying at do not compare to the Westin Osaka. The room was beautiful and large and the service was excellent. Will definitely stay again when visiting Osaka.

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Thank LJayMI
Reviewed 5 weeks ago

It is definitely the proximity to Umeda Sky Building and Osaka Umeda train station that make this hotel worth it. However, the room standard, the breakfast and the quality of service is definitely on par as well! Everything you could expect from a Westin and more so that should pretty much speak for itself. Really easy to get to from...

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1Thank Pawel W
Hong Kong
Reviewed 31 October 2016

Big rooms relative to those station hotels in Osaka, and is a quiet place relative to the busy and crowded station for a good rest. Excellent staff service, that you usually expect from the Japanese hospitality. However, you can seeing less of those in other hotels like the lower end of multinational chains.

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Thank sfung2016
Reviewed 26 October 2016

The staff is efficient and super friendly, the location close to Osaka Station and next to Umeda Sky Building. What's not to like: For a Westin the design struck me as dated and very traditional. I had high hopes as the gym had just reopened, but found it to be smaller and more cramped than in any Westin I had...

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1Thank Malte S
Team E, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comment. We would share your comments among our related department and try to improve them as much as possible. Thank you again for your stay and we are looking forward to welcoming you back to Osaka and the...

Hong Kong
Reviewed 11 October 2016

Hotel has very nice traditional decorations. It's ~10 minutes walk to Osaka station with regular shuttle bus service. Compare to other 5 star hotels at Osaka station like Hilton, it's price is significantly more acceptable.

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Helpful?
Thank cychk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Amadeus
Amadeus
Cuisines: Italian, International
Lobby Lounge
Lobby Lounge
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Osaka

Address: 1-1-20 Oyodonaka, Kita-ku, Osaka 531-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: ₹ 11,844 - ₹ 29,171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Osaka 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
The Westin Osaka Hotel Osaka
Westin Osaka
Osaka Westin
Hotel Style:
#7 Spa Hotel in Osaka
#14 Luxury Hotel in Osaka
#16 Family Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Osaka staff and other travellers.
21 questions
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Questions? Get answers from The Westin Osaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an executive room if you can. ”
 of 5 bubbles Carla0823, 21 Nov 2016 | Read review
“Excellent rooms with Heavenly Beds! The location was very good for us and close to restaurants and not far from the train station. Hotel bar and restaurant are over priced. There is a Westin bus that goes to and from the train station about every 15 minutes .”
 of 5 bubbles garyk758, 21 Nov 2016 | Read review
“Shuttle service”
 of 5 bubbles quibs59, 13 Nov 2016 | Read review
“One at a different hotel”
 of 5 bubbles rebeccab178, 5 Nov 2016 | Read review
“Go for anything facing the Umeda Sky Building... AMAZING views!”
 of 5 bubbles 656pawelw, 4 Nov 2016 | Read review
5 of 5
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