We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Swissotel Nankai Osaka

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Swissotel Nankai Osaka
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,040 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,941: English reviews
Start your review of Swissotel Nankai Osaka
 Click to rate
Reviewed 3 days ago NEW

This hotel is located right above the oasaka nankai station making it convenient to travel to and from. The famous Dotonbori is only 200m away. You can pretty much see it once you walk out of the hotel. We got a free upgrade of our room on arrival which was a pleasant surprise. The room itself was very spacious and...

 Report
Helpful?
Thank Johnson C
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Johnson C, Greetings from Swissôtel Nankai Osaka! Thank you very much for your positive comments and kind recommendation. We are happy to read that you very much enjoyed our hotel location and our rooms with a stunning view of Osaka. We are also glad to know that you benefited from our hotel facilities, including the swimming pool. It was...

Belleville, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 23 January 2017 via mobile

Great location for commute located on top Of the namba station Airport bus is just across the street A lot of restaurants in the vicinity Walking distance to dotonbori and kuromon market 2 malls connecting to the hotel that gives 5% discount if you are staying in this hotel Staff service is awesome very helpful and polite most of all...

 Report
Helpful?
1Thank Ginadeh
About Hotel's Favourite Review
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Ginadeh, Thank you very much for your detailed review about your recent stay. Glad that all your needs were taken care of making you feel right at home and we highly appreciate your kind recommendation as we are always looking for ways to ensure each guest walks away with lasting memories and reasons to return. We look forward to...

Oahu, Hawaii
Reviewed 4 days ago NEW

Sitting right on top of the Namba Station and in the middle of the Namba shopping and eating district. Hotel room had unobstructed views of the city. The room itself is showing signs of aging with really old furniture, carpet fading and some stains in the shower grouts. Best is the service, with multilingual staff (very cosmopolitan mix of clientele)...

 Report
Helpful?
Thank gy820
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear gy820, Thank you very much for your honest and detailed comments regarding your stay at Swissôtel Nankai Osaka! We took note of your feedback with attention and please be assured that we are continuously looking in various areas to upgrade our products. In addition, kindly be informed that we are planning of more rooms to be renovated this year...

Oakland City, Indiana
Reviewed 5 days ago NEWvia mobile

Couldn't have asked for a better location in my opinion. Got off the plane at KIX and took one subway to Nankai and the hotel is located right above the train station. There are a lot of shopping areas located around the hotel within walking distance and there are also a decent amount of restaurants to choose from. Trains to...

 Report
Helpful?
Thank Andrew J
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Andrew J, Thank you very much for sharing your experience at Swissôtel Nankai Osaka. We enjoyed reading your wonderful comments about our hotel and to learn how much you have enjoyed your stay with us. Your highlight about our room is very much appreciated and we are happy that you will choose our hotel again. We hope to show...

canada
Reviewed 6 days ago NEW

If you are headed for Osaka for a vacation, the best hotel to stay in is at the Swissotel in Nankai. It is situated on top of the Namba Train Station - a central station the connects trains to a majority of the cities in Japan. As soon as you get off the train from the airport, just walk a...

 Report
Helpful?
Thank alicemag
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear alicemag, We appreciate your wonderful feedback and your kind recommendation. We are also delighted to know that our colleagues managed to provide an amazing time for you, and thus to contribute to the overall positive experience you had at our hotel. It is our privilege and honor to be your choice of hotel and it will be our sincere...

Hong Kong, China
Reviewed 1 week ago

very convenient place but the place needs further refinement in terms of hygiene, staff training and room amenities. Staff was not very helpful but only superficial. Lack of sleeping robes in room. Filthy armchair in room and I can see the spots on the fabric.

 Report
Helpful?
Thank SonSonchang
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear SonSonchang, Thank you very much for taking the time to share your feedback. We feel sorry that the room assigned to you did not meet the standard in terms of hygiene, room amenities and condition. Please rest assured that this issue has been shared immediately to our management and we will follow-up on this. In the mean time, kindly...

Toronto, Ontario
Reviewed 1 week ago

Booked 2 rooms for 5 nights. Chose this hotel as it is right on the Namba train and subway station. Very convenient as you take the train from the airport it's a couple of escalators up to the hotel. If you are doing shopping or staying in Namba this is the place to be. Everything is within a 15 minute...

 Report
Helpful?
Thank JoeyMToronto_Ontario
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear JoeyMToronto_Ontario, Greetings from Swissôtel Nankai Osaka! We are grateful for your overall positive feedback and for highlighting the areas that made your stay enjoyable including our location and the service provided to you and your family. We also appreciate you informing us of the situation of our room so we will quickly target the issue with the room equipments...

Sydney, Australia
Reviewed 1 week ago via mobile

My partner and I stayed at the Swissotel for 3 nights at at the end of our 3 week trip around Japan. Although we struggled to find an entrance to the hotel when we arrived from Kyoto at Namba station, once there the location was perfect! Also within the station is a huge department store. The hotel is just a...

 Report
Helpful?
1Thank Bek18
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Bek18, Thank you very much for sharing your wonderful feedback. We are thrilled to know you had a good time and that you enjoyed our comfortable room and bed, as well as our pillow menu for the best nights sleep you had with us. We also appreciate your highlight about our breakfast offerings and glad that our selections were...

Singapore
Reviewed 1 week ago via mobile

Was utterly disappointed with the assigned room on the 26th floor when checked in on 11th March 2017 late night.. As this is my 2nd stay in this hotel, I expect a better treatment in assigning a "proper" room and moreover, my 2nd booking was done by my Amex Platinum Concierge travel planner.. so my expectation was at least a...

 Report
Helpful?
1Thank wilsonhocw
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear wilsonhocw, We have taken note of your concern regarding the room you are staying this time. Kindly be informed that we provided you with a room category you booked through travel agent and as mentioned, upgrade to the next room category is subject to availability. As for our room rate, we are facing times when some bookers cancel their...

Singapore, Singapore
Reviewed 2 weeks ago

Thank you for the free-upgrade to the Advantage Room which was excellent! Especially comfortable for my Mum of age 70 and the hotel is at a very convenient location where lots of places are within walking distance! Staffs are friendly in helping with the luggages and also in queries for direction to many places. Lovely hotel and beautiful staffs with...

 Report
Helpful?
Thank sunflogal
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear sunflogal, Thank you very much for sharing your positive review! We are delighted to read that you and your mother had a comfortable stay with us and that our service fully met your expectations! Your fantastic compliments have been shared to our teams and we definitely hope to deliver the same enthusiasm on your next stay at Swissôtel Nankai...

1,527 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1220)
Viewed
Hotel & Grounds (129)
Viewed
Room/Suite (271)
Viewed
View from Room (147)
Viewed
Business Centre/Function Rooms (8)
Viewed
Dining (87)
Viewed
Bathroom (74)
Viewed
Pool/Beach Area (14)
Viewed
Family/Play Areas (6)
Viewed
0:48
Videos (3)
Viewed
Other (481)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (285)
Viewed
Amenities (9)
Viewed
Junior Suite (53)
Viewed
Dining (76)
Viewed
Swiss Advantage Room (45)
Viewed
The Hotel (22)
Viewed
Waraku (80)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Dining (12)
Viewed
Room/Suite (4)
Viewed
Family/Play Areas (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Osaka hotels
Shinsaibashi / Nanba / Tennoji / South Area
Cross Hotel Osaka
Cross Hotel Osaka
#10 of 296 in Osaka
1,266 reviews
Shinsaibashi / Nanba / Tennoji / South Area
Holiday Inn Osaka Namba
Holiday Inn Osaka Namba
#28 of 296 in Osaka
716 reviews
Show Prices
Show Prices
Show Prices
Shinsaibashi / Nanba / Tennoji / South Area
Hotel Monterey Grasmere Osaka
Hotel Nikko Osaka
#23 of 296 in Osaka
1,806 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 

Additional Information about Swissotel Nankai Osaka

Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: ₹ 12,832 - ₹ 36,009 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Rakuten, Booking.com, Orbitz, JAPANiCAN, Fairmont Hotels, Agoda, Travelocity, Priceline, Ctrip TA, Cheap Tickets and Jetsetter so you can book your Swissotel Nankai Osaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel
Hotel Style:
#4 Business Hotel in Osaka
#4 Romantic Hotel in Osaka
#4 Family Hotel in Osaka
#7 Luxury Hotel in Osaka
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Swissotel Nankai Osaka staff and other travellers.
57 questions
Ask a question

See all questions (57)

Questions? Get answers from Swissotel Nankai Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a city view.”
 of 5 bubbles alicemag, 19 Mar 2017 | Read review
“The 16th floor that we got in the first time full of cigarette smell”
 of 5 bubbles yingalingt, 8 Mar 2017 | Read review
“Executive Floor”
 of 5 bubbles anveasoh, 20 Feb 2017 | Read review
“Best views”
 of 5 bubbles hjchoi89, 13 Feb 2017 | Read review
“choose the advantage room for bigger and spacious room”
  • swiss advantage room
 of 5 bubbles MishaBun, 31 Jan 2017 | Read review
5 of 5