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Swissotel Nankai Osaka

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3,079 Reviews from our TripAdvisor Community

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Showing 1,970: English reviews
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Muntinlupa
Reviewed 2 days ago NEW

We have always loved staying in Swissotel Nankai Osaka because of it's very convenient location. We visited Osaka a week ago and we stayed in Swissotel Nankai once again. It is very unfortunate that our most recent stay was not as satisfactory as it had been before. While as a regular visitor and being a member of the Swissotel they...

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Helpful?
1Thank rafaels361
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 16 March 2017 via mobile

My partner and I stayed at the Swissotel for 3 nights at at the end of our 3 week trip around Japan. Although we struggled to find an entrance to the hotel when we arrived from Kyoto at Namba station, once there the location was perfect! Also within the station is a huge department store. The hotel is just a...

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Helpful?
1Thank Bek18
About Hotel's Favourite Review
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Bek18, Thank you very much for sharing your wonderful feedback. We are thrilled to know you had a good time and that you enjoyed our comfortable room and bed, as well as our pillow menu for the best nights sleep you had with us. We also appreciate your highlight about our breakfast offerings and glad that our selections were...

Reviewed 6 days ago NEW

Just here for a quick stopover. Easy to find from the station. Check in was painless, and in hotel bar/restaurant was very good too. Room was gorgeous with excellent views of the city. A/C was excellent and quiet. Bathroom was a bit sparse but functional. Breakfast experience was the best I had in Japan. There is something there for everyone....

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Helpful?
Thank Peter L
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Peter L, Thank you very much for sharing nice pictures taken from the room and for reviewing your stay. We are happy to read that you had a comfortable stay in our rooms and that you could also enjoy the city from our hotel, which is so conveniently located in the heart of Osaka. Moreover, it is with great...

Vancouver, Canada
Reviewed 6 days ago NEW

It was an easy train ride from Kansai airport to Swissotel Namba Station in Osaka. The check-in was made very easy by the front desk staff. We were given a very nice room with stunning view of Namba Park and the Osaka skyline. Each morning our breakfast was at Tavolas 36, the city view was magnificent. They had great food...

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Helpful?
Thank mdextras28
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear mdextras28, Thank you very much for choosing Swissôtel Nankai Osaka! We are very happy to receive your wonderful feedback and to learn that you have enjoyed your overall stay with us. One of our priorities is to offer the highest standards of service. Therefore we are glad that our colleagues were able to deliver this to you from the...

Macau, China
Reviewed 1 week ago NEWvia mobile

Very nice hotel. Best sleep I think I have ever had in a hotel! Exec lounge food was not as good as some others I have been to, but was ok. Location is perfect - it's on top of the train station to Kansai and near a lot of night life. My main point to communicate is hotel access. It's...

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Helpful?
Thank carrisi
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Carrisi, Greetings from Swissôtel Nankai Osaka! Thank you very much for sparing your time to share your review! We are very happy to know you had a good sleep during your stay and that you were able to take advantage of our hotel location, directly on top of the Namba Train and Subway Station which makes it the perfect...

Hong Kong, China
Reviewed 1 week ago via mobile

This is my second time to stay in this hotel and they have upgraded all of us to deluxe floor as the room were quite full while we were checked in. Friendly staff made us a very warm welcome and the concierge staff also escort us to our floor. Although we were only staying at the 16/f, however the stunning...

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Helpful?
1Thank MartinKwok
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear MartinKwok, Thank you very much for posting your detailed review and nice pictures on TripAdvisor! We are glad that you and your family enjoyed your time in our hotel for the second time, and appreciate a lot your positive highlights about our colleagues. In addition we are pleased to know that we were able to satisfy you with our...

Los Altos, California
Reviewed 1 week ago

Hotel provides service excellence. Breakfast Buffet excellent with an awesome view of the city from the 36th floor. Impressed that the Bell Captain had our luggage ready at the time needed & he told us the driver was already there to take us to the airport. TV programs: many were in English. Enjoyed the movies very much. Location is very...

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Helpful?
Thank susieu1942
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear susieu1942, Thank you very much for sharing your impressions towards your stay at Swissôtel Nankai Osaka! We highly appreciate your positive review and especially your highlights concerning our breakfast. We are also happy to know that our colleagues were helpful and we definitely hope that you will choose us again whenever your travel brings you back to Osaka! Kind...

New York, New York, United States
Reviewed 2 weeks ago

I'm sure there are better hotels in Osaka but the Swissotel's location cannot be topped. The breakfast buffet was huge and very good. Service was also good. The lobby and rooms are dated and beds are quite uncomfortable but the location makes this a very good choice.

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Helpful?
1Thank melp310
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear melp310, Thank you very much for taking your time to review about Swissôtel Nankai Osaka. We are happy to know our hotel location, as well as our breakfast offerings were up to your expectations. On the other hand, kindly note that we are consistently operating renovation of our hotel facilities, including guest rooms, lobby, banquet floors and lounge areas...

Stavanger, Norway
Reviewed 2 weeks ago

We had a very easy time with check in, room was very well maintained and clean on the executive floor, which also had incredible city views. You are in walking distance to Dotonbori and main high street shopping. You will not need to venture out too far to get everything you came for. The hotel is family friendly and for...

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Helpful?
Thank Gary U
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Gary U, Greetings from Swissôtel Nankai Osaka! We do our best efforts in assisting our guests to making their stay more comfortable, therefore we are glad to know that our receptionists provided you a satisfactory service. Thank you very much for your wonderful review and we look forward to welcoming you again for many years to come. Kind Regards,...

Hong Kong, China
Reviewed 2 weeks ago via mobile

This is our fourth visit and stay at Swissotel Namba. Our family recently stayed there for our holiday and it happened to be on my birthday as well. The management sent me a nice gift and birthday card which was a pleasant surprise. Overall stay is as good as expected with a perfect location and very well trained and friendly...

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Helpful?
Thank Alambobo
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Alambobo, Thank you very much for taking the time to share your feedback. We enjoyed reading your wonderful comments about our hotel and to learn that our team members are always contributing to the comfort of your stay. We thank you for your loyalty and we hope to deliver you the same enthusiastic level of service on your next...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 

Additional Information about Swissotel Nankai Osaka

Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: ₹ 12,650 - ₹ 35,508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel
Hotel Style:
#4 Romantic Hotel in Osaka
#4 Business Hotel in Osaka
#4 Family Hotel in Osaka
#7 Luxury Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Nankai Osaka staff and other travellers.
62 questions
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Questions? Get answers from Swissotel Nankai Osaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a non-smoking room at the higher floors.”
rafaels361, 28 Apr 2017 | Read review
“Ask for a bed that is not situated next to the wall. Ask for another luggage rack.”
susieu1942, 22 Apr 2017 | Read review
“Spend a little extra for the executive floor. View and breakfast options are best.”
978garyu, 15 Apr 2017 | Read review
“Location was great - Our room was disappointing”
History4, 11 Apr 2017 | Read review
“It's worth it upgrading to top floors”
  • Swiss Select Room King
  • Swiss Select Room King
  • Swiss Select Room King
kayyy11, 6 Apr 2017 | Read review
5 of 5