We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel New Otani Osaka

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel New Otani Osaka
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,079 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel New Otani Osaka
See the most recent reviews
Showing 402: English reviews
Adelaide, Australia
Reviewed 18 October 2013

Fantastic hotel if you don't need to be in the city centre. Our room had a perfect view of the Castle where we spent most of our 2 days exploring. Great eateries in the nearby vicinity, and void of the usual hustle & bustle of the typical city centres. If you're looking for sight-seeing and not night-life then this is...

 Report
Helpful?
Thank Glenn T
Oslo, Norway
Reviewed 28 September 2013

With a staff that is very professional and helpful, you feel most welcome during your stay at this hotel (common in Japan). The hotel is nicely located close to the Osaka castle and is close to two sub-way stations. Furthermore, the hotel has an Onsen - traditional Japanese warm bath - that allows you to relax during its opening hours...

 Report
Helpful?
Thank Chris R
Singapore, Singapore
Reviewed 27 September 2013

Stayed here for a work trip earlier this month for work, and the hotel was great with the assistance right from my booking to the end of my trip. My request for an early check in was quickly granted when I emailed them before my trip, and they provided me tips on the best ways to get to the hotel....

 Report
Helpful?
1Thank Getassha
Katonah, New York
Reviewed 17 September 2013

One of the things that makes the New Otani work is its first rate lobby team. Always helpful and very professional, they make business trips to Osaka a breeze. Oddly, however, few of the staff in the Azalea restaurant speak English or seem to recognize return visitors. The taisho of Kenzan -- excellent sushi -- never fails to recognize his...

 Report
Helpful?
1Thank Francis M
Tokyo, Japan
Reviewed 11 September 2013 via mobile

I've stayed there for my business trip and was able to experience Japanese classic hotel stay for 2 days. Distance from ST was fine such as 5M for both JR and Subway which worked for me. What I impressed was a their service standard is best of Japanese since I requested extra towel to front desk and got it within...

 Report
Helpful?
Thank Kazyyyyyyy
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 10 September 2013

I could say that we had a good experience staying at Otani though at first there was a slight problem with my booking since they had no available non smoking twin beds and I really insisted that they should give us one coz I specified it in my booking since I had a child with me so, they upgraded us...

 Report
Helpful?
1Thank A TripAdvisor Member
Las Vegas, Nv.
Reviewed 5 September 2013

Very pleasant trip. Stayed for about 11 nights. Staff was very polite and helpful. Room had a good view of the castle. Top bar was better though. Room was clean but bed way too hard. Great bartender at the castle bar. Just wish they had one English speaking channel and not CNN.

 Report
Helpful?
1Thank guissepi
Zonhoven, Belgium
Reviewed 7 August 2013

The location of the hotel is very nice with a view on Osaka castle (if you have a room on that side). The rooms and service is superb and the price of the rooms is moderate, if you compare to the location, service and standard. But everything that you would use on top is awfully expensive. Breakfast is at 3500¥...

 Report
Helpful?
3Thank WW-Traveller-Belgium
Paris, France
Reviewed 7 August 2013

The hotel is walking distance to the castle and there is a subway station just 2 minutes from the hotel to get everywhere. The service is good and the rooms are clean and confortable. Also the breakfast is excellent with continental dishes and Japenese specialities.The service is perfect and the staff very helpfull. Only thing maybe to improve would be...

 Report
Helpful?
Thank Nawal B
A TripAdvisor Member
Seoul, South Korea
1 review
Reviewed 4 August 2013

Lovely hotel! Service was great and uber polite! It is located quite close to 2 important train lines that can get you to any part of Osaka you want! Try your best to get a Castle view room...you WON'T be disappointed! It is literally right across the street from the Castle! The view at night is fantastic! The only thing...

 Report
Helpful?
Thank A TripAdvisor Member

984 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (511)
Viewed
Hotel & Grounds (70)
Viewed
View from Room (89)
Viewed
Bathroom (35)
Viewed
Room/Suite (108)
Viewed
Dining (12)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (2)
Viewed
Other (193)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (414)
Viewed
Amenities (88)
Viewed
Hana Suite (82)
Viewed
Pool (22)
Viewed
Dining (66)
Viewed
Superior Double Room (44)
Viewed
Superior Junior Suite (68)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (12)
Viewed
View from Room (1)
Viewed
Dining (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (34)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Osaka hotels
Osaka Station / Umeda
Hotel Granvia Osaka
Hotel Granvia Osaka
#48 of 293 in Osaka
1,304 reviews
Imperial Hotel Osaka
#6 of 293 in Osaka
836 reviews
Shinsaibashi / Nanba / Tennoji / South Area
Swissotel Nankai Osaka
Show Prices
Show Prices
Show Prices
Shinsaibashi / Nanba / Tennoji / South Area
Cross Hotel Osaka
Cross Hotel Osaka
#7 of 293 in Osaka
1,240 reviews
Osaka Station / Umeda
RIHGA Royal Hotel Osaka
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Sakura
Sakura
Cuisines: French
Taikan-En
Taikan-En
Cuisines: Chinese
Keyaki, Teppan Grill
Keyaki, Teppan Grill
Cuisines: Japanese, Barbecue
Satsuki Lounge
Satsuki Lounge
Cuisines: Cafe
Mikan
Mikan
Cuisines: Japanese
Satsuki All-Day Dining
Satsuki All-Day Dining
Cuisines: International
Kidokoro Isshin
Kidokoro Isshin
Cuisines: Japanese
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel New Otani Osaka is facing the verdant expanse of Osaka Castle and Park, yet offers an easy access to the city center as well as major visitors sites in Kyoto, Nara and Himeji. Its naturally lit four-storey Atrium Lobby immediately lets the guests know their stay will be a special one. Impeccable service and stylish comfort assure top quality accommodation as well as a personal satisfaction for every guest. From your room, enjoy a "Royal View" of Osaka Castle. ... more   less 

Additional Information about Hotel New Otani Osaka

Address: 1-4-1 Chuo-ku Shiromi, Osaka 540-8578, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: ₹ 8,111 - ₹ 21,987 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New Otani Osaka 4*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Expedia, Rakuten, JAPANiCAN, Hotels.com, Agoda, Priceline, Travelocity, Fastbooking and Booking.com so you can book your Hotel New Otani Osaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New Otani Osaka
Osaka New Otani Hotel
Hotel Style:
#5 Business Hotel in Osaka
#10 Family Hotel in Osaka
#11 Luxury Hotel in Osaka
#15 Romantic Hotel in Osaka
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel New Otani Osaka staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Hotel New Otani Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with the Osaka castle view”
 of 5 bubbles hasanarif, 17 Feb 2017 | Read review
“Overlooking the park”
 of 5 bubbles CimmyP, 7 Jan 2017 | Read review
“The best rooms overlook the castle grounds, however watch out for nearby construction-until quite late”
 of 5 bubbles ElaineM007, 13 Dec 2016 | Read review
“The staff were able to accommodate our requests in a room! We were on the 15th floor and it was very quiet.”
 of 5 bubbles GwenD990, 16 Nov 2016 | Read review
“Ask for a room with a view of the castle!”
 of 5 bubbles rhgarson, 6 Nov 2016 | Read review
5 of 5