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New Osaka Hotel Shinsaibashi

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New Osaka Hotel Shinsaibashi
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295 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Singapore
Reviewed 2 weeks ago

I have stayed in this hotel for twice. Once when it opened not long ago and once in dec 2016. Reason being the location in the heart of shinsaibashi with lots of small cafe and eateries nearby. However i find that the rooms were not maintained that well over the years and there were some wear and tears. Nevertheless the...

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Helpful?
Thank RuiYing
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

Thank you for your stay with us and sorry for the inconvenience you suffered from the room. We have sincerely took your precious seesights as a valuable thing for improving our hotel and facilities. We will continue to do our best for our future guests. We look forward to your next stay in the near future. Thank you very much.

Taipei, Taiwan
Reviewed 4 weeks ago

I booked a room 9 month ago and requested for a non-smoking room. When I arrived they gave me a smoking room. I asked for a room change, they just said sorry no room is available. Room is very stinky. Service is VERY BAD.

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Helpful?
Thank wbooster
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We sincerely apologize you for the inconvenience you suffered from the smoking room, despite you let us know about your request in advance substantially. We will examine this matter. This time, your review here was extreamly valuable for us and we took this problem serously. Again please take our sincerest apology. We are looking forward to be able to welcome...

Los Angeles, California
Reviewed 4 weeks ago

It's located closed to Osaka Nikko hotel and Shinsaibashi subway station, very convenience. Staffs are very friendly and helpful-- all speaks English so far. Bathroom is spacious in Japanese hotel standard. Close to shops and restaurant. Definitely will come back next time when I visit Osaka.

Review collected in partnership with this hotel
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Helpful?
Thank Cecilia C
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We are so glad to have been able to welcome you in a good mood. As well, we thank you very much for your time to review here. Your favorable comment has definitely encouraged us. We look forward to your next stay.

Taipei, Taiwan
Reviewed 5 December 2016

10 mins to shinsaibashi shopping area good location to shopping 5 mins to shisaibashi station, near shinsaibashi station 2 mins to convenience store the room is very clean vending machine can found the staff can speak english

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Helpful?
Thank winterhsu
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

Thank you for your stay with us. We are so happy to hear you were able to have a nice time when staying in our hotel. We are waiting for you coming in Osaka again in the near future.

San Diego, California
Reviewed 29 November 2016

I stayed at this hotel 3 times,and its really cheap. location is super good.if you want to take the airport bus,you can walk to the Hotel Nikko Osaka. Only took 2 mins to walk. There are many wine bar near by this hotel.Even the girl walk in the night alone won't be scare because there are many policemen.

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Helpful?
Thank Marikobebe
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We appreciate your stay and the time to have made a favorable review here. We are so glad to hear you seem to have had a nice time with us dring staying in Osaka. We are always waiting you. Thank you very much. New Osaka Hotel Shinsaibashi Junichi Kawagoe

Malaysia
Reviewed 29 November 2016

Had a pleasant experience during my stay there. Went with my wife for a week long holiday. Location - Superb Easy to find. Many nearby accesses to Shinsaibashi Station which is only 1 station away from Namba Station, which in turn has direct trip to KIX via Nankai Express. I understand there is also a Shuttle Bus Stop to KIX...

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Helpful?
Thank TMWil
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

Thank you for staying with us and we are so glad to know you had a wonderful time when staying in our hotel. We really appreciate such a long long review for us and future guests who are thinking about how our hotel is! We believe your detailed explanation must be helpful for everyone. We are so happy to read...

Patras, Greece
Reviewed 1 November 2016

It is just a very short walk from Shinsaibashi underground station and located only a few blocks from Dotonbori. Polite and welcoming reception staff some od the stuff spoke fluent english . Good breakfast with Japanese and Western food.

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Helpful?
Thank Eleni L
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

It is very thoughtful of you to have given us such a highest rate to our hotel. As well, we are so exited to hear that you were in Osaka in a wonderful mood. Thank you for finding us good in English and politeness. We really look forward to seeing you again in the near future.

Brisbane, Australia
Reviewed 1 November 2016

I usually try to give a place a second chance with my reviews, but to be honest, the room we got was filthy. It was also incredibly small, but I take into account that it is in Japan and small rooms are very common in Japan. The walls in my room were very rough, so when I walked past the...

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Helpful?
Thank Danielle H
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We sincerly apologize to you for making you to have suffered from the room. Your insights were so valuable that we will immediately review them you pointed in order to resolve the problem. So, we would like you to come to see us again if the occasion arises. We believe we can't do anything without help from our guests. We...

Sydney, Australia
Reviewed 28 October 2016

Excellent hotel. Great size room for 2 people, very nice breakfast. Only 2 mins walk to nearest metro line. The hotel helped my brother in law and family when they were suddenly stranded from their own accommodation elsewhere in the city after midnight, many many thanks for that especially as they had 2 young children. check in was easy and...

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Helpful?
Thank phil c
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

It is so kind of you to have rated such a highest score to our hotel. We are so glad to hear you were able to have spent in a nice mood when staying in Osaka with us. We promise we will keep giving the very best service we can, so please come to see us again if allowed the...

Taipei, Taiwan
Reviewed 24 October 2016

It near the shopping area and subway. Very easy to arrived. The booking include the breakfast and the room have bathtub which could have nice rest after walking whole day. It also have soft drink machine in each floor. If you just needs a place for stay, this hotel might a good choice. Also, the room rate is acceptable.

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Thank PearlHss
shinsaibashi_noh, フロント オフィス マネージャー at New Osaka Hotel Shinsaibashi, responded to this review

We thank you very much for your time to review here and happy to hear you seem to have had a good time during your stay. Your favorable comments made definitely encouraged us. Thank you very much. We will continue to do our best for our guests. We look forward to seeing you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
This hotel is located a 2-minute walk from Shinsaibashi Station in the middle of Americamura surrounded by delicious foods and shops. As it is close to the station, it is a convenient location for people whose purpose is a live concert, business as well as shopping. The terrace with a sense of the season and the artists' exhibits will greet you and guide you to a place that will soothe your daily exhaustion away. The terrace that transforms according to the season, the winery-themed venue hidden underground, the bustling shops and restaurants that stand all around, this is a place full of new meetings. Enjoy the space of the moment that can only be experienced at that moment. ... more   less 

Additional Information about New Osaka Hotel Shinsaibashi

Address: 1-10-36 Nishishinsaibashi, Chuo-ku, Osaka 542-0086, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: ₹ 5,256 - ₹ 10,581 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Osaka Hotel Shinsaibashi 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
New Hotel Osaka
Hotel Style:
#30 Family Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from New Osaka Hotel Shinsaibashi staff and other travellers.
13 questions
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Bangkok, Thailand
Bangkok, Thailand
3 months ago
Camden, Australia
over a year ago
Kuching, Malaysia

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Questions? Get answers from New Osaka Hotel Shinsaibashi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Asked for non-smoking room-- even though I booked a smoking room option, I have the chance to choose non-smoking room instead. ”
 of 5 bubbles 255ceciliac, 15 Dec 2016 | Read review
“Check the size of double bed if you're a couple.”
 of 5 bubbles TMWil, 28 Nov 2016 | Read review
“Don't bother with the breakfast, there's plenty of food places around there anyway”
 of 5 bubbles A3305WJdanielleh, 31 Oct 2016 | Read review
“You may request for extra bedding due to the air conditioner was great function.”
 of 5 bubbles fegiyu, 23 Oct 2016 | Read review
“If you are a couple be sure to get two beds...”
 of 5 bubbles BPeice, 15 Jan 2016 | Read review
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