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Kyoto Heian Hotel

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59 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Hertford, United Kingdom
Level Contributor
121 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 weeks ago

Little presence with only a doorway entrance off the main road.Reception on floor 2, they were always helpful. In fact were it not for the staff this would be a 2 star not 3. Room is very small and bathroom the usual Japanese style plastic box. Only averagely clean. Breakfast is adequate.

Helpful?
Thank william g
Launceston, Australia
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 April 2016

We stayed 5 nights as so much to see in the Kyoto area. A wonderful English speaking lady checked us in & thanked us for staying that long. Very comfortable room overlooking the garden. Laundromat on our floor also some vending machines and free WiFi. We had dinner there the first night, very nice meal.

Helpful?
Thank raChelF560
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 December 2015

I loved the garden inside the hotel! Such a serene place! 4 stars because of the garden. We stayed in a Japanese room with tatami beds. Very romantic as well with a view of the Palace gardens. I would've given this hotel a 5 stars but their service was not as we had hoped. No one can speak good English,... More 

Helpful?
Thank BerlynCC
Maui, Hawaii
Level Contributor
113 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 25 November 2015

Very rarely do I recommend staying an extra night in. Hotel, but the Ryokan Heian In Kyoto across from the Imperial Palace is exceptional. While our group of 6 stayed only one night, I would recommend two nights if your travel schedule allows it. It is a place where there is little to distract you from the tranquility and peacefulness... More 

Helpful?
Thank Eraldo7411
San Diego, California
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 13 June 2015

This review addresses the garden in the back of the hotel, and not the hotel as such. It is unusual that one of the finest traditional gardens in Japan is not an attraction by itself, but rather is simply an atmospheric adornment for the hotel. I would enjoy staying in this hotel, when just for the pleasure of seeing the... More 

Helpful?
Thank pontevecchio56
Montreal
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 October 2014

Large rooms for Japanese standards although a bit out dated by North American standards. Very clean, staff is super polite but they hardly speak english so it's a bit hard to get much help. No wi-fi in rooms. You will need to go down to the lobby or connect via cable. Across street from the Imperial Palace, area is quiet... More 

Helpful?
3 Thank mtl_chick_08
Kalamazoo, Michigan
Level Contributor
122 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 24 December 2013

I have stayed at this hotel three or four times across the years--my favorite in Kyoto. The rooms are large by Japanese standards; many overlook the traditional garden; not a lot of traffic noise; the for-fee breakfast buffet is wonderful (Japanese and Western); and there are large baths for men and for women, besides the small, guest room tub. The... More 

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1 Thank hashihime
Maryland
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 September 2013

I've lived in Japan for many years, speak and use Japanese professionally, and have visited off and on since 1984. But I have never received such poor service as I did this afternoon at the Cafe Arbois in the Kyoto Heian Hotel. I took a colleague who was visiting from the U.S. for coffee, and we were completely ignored by... More 

Helpful?
4 Thank FanofTA
Milan, Italy
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 August 2013 via mobile

English is spoken barely at the reception, but at the end you get the info you want. Rooms are very small, and carpets are everything but new and fresh. Japanese bath facility is average and very clean. Laundry available on 4th floor. My suggestion is to pick a hotel in Gion or close to the Jr station.

Helpful?
2 Thank DuccioMN

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Staying in Nishijin District

Neighbourhood Profile
Nishijin District
A district with a long textile heritage, ancient Kyoto is still alive in the Nishijin District. Studded with its weaving factories, tea houses, and onsen, the neighborhood is charming and peaceful with a self-possessed air. Less traveled than other parts of the city, it is a district where you can take it at your own pace. Visitors can explore the many weaving and cloth houses, the free kimono shows, and the many shops selling traditional clothing and goods. Showcasing architecture with sloping roofs and wooden reliefs dating to decades past, the streets in the Nishijin District transport you back in time, making them a joy to wander.
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Additional Information about Kyoto Heian Hotel

Address: Karasuma Kamichojamachi agaru, Kamigyo-ku, Kyoto 602-0912, Kyoto Prefecture (Formerly ホテル平安会館)
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Nishijin District
Price Range: ₹ 5,621 - ₹ 18,439 (Based on Average Rates for a Standard Room)
Number of rooms: 88
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Also Known As:
Heian Kaikan Hotel Kyoto
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Questions & Answers

Questions? Get answers from Kyoto Heian Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a bigger room if there are any.”
 of 5 bubbles 131williamg, 12 Nov 2016 | Read review
“Overlooking the garden”
 of 5 bubbles raChelF560, 20 Apr 2016 | Read review
“The front-facing, garden-view (even if one is looking down from the 5th floor) are nice.”
 of 5 bubbles hashihime, 24 Dec 2013 | Read review
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