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ANA Crowne Plaza Kyoto

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ANA Crowne Plaza Kyoto
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1,183 Reviews from our TripAdvisor Community

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Showing 489: English reviews
Herzliya, Tel Aviv, Israel
Level Contributor
153 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 4 days ago NEW

The hotel is located just across the street from the Nino Castle , and have a shuttle service for the train station. I couldn't find anyone who speaks a proper English, and by writing proper I mean just to manage. When you call the operator: "sorry, no English", when you speak to one of the receptionists, they smile, say yes,... More 

Helpful?
Thank Michal M
ANAUKY, Manager at ANA Crowne Plaza Kyoto, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Motohiro... More 

New York City, New York
Level Contributor
77 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 5 days ago NEW

The hotel is little out of the center but there is constant shuttle to Kyoto station and excellent bus service around the corner. You can also rent bike to ride around town. The hotel is old style and not very modern, heavy carpets in hallways and rooms, shower with curtains and not glass so update is required. Given the style... More 

Helpful?
Thank iophir
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in,so we value your feedback. We hope you will visit us again. Sincerely, Motohiro Sakane Deputy general Manager ANA CROWNE PLAZA HOTEL KYOTO More 

New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago NEW

We stayed here for Thanksgiving weekend or high season as many people around the world come to Kyoto to visit during the changing of the leaves. We were given a large room for Japanese standards, but it's hard not to feel that the hotel has seen better days or is surviving on some faint past glory. The room was large... More 

Helpful?
Thank ghuang9278
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Visited during a Butokukai Taikai - martial arts embu - performance in honour of the Emperor House of Japan, hold at Butokuden temple in Kyoto. The location is absolutely great , in walking distance from many attractions in olc city center in Kyoto. Look for a very nice NihonToken (katana swords and fittings) shop in the opposite corner, after crossing... More 

Helpful?
Thank Shinmyoken
ANAUKY, 支配人 at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, ANA Crowne Plaza Hotel Kyoto Dupety General Manager Motohiro Sakane More 

Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

My wife and I spent a week in Kyoto in November, 2016 and stayed at the ANA Crowne Plaza. We had 2 complaints. Although we had booked a non smoking room we were put in a smoking room on arrival. You could smell the stench of cigarettes as soon as you walked into the room. We immediately complained and were... More 

Helpful?
Thank GTilsley
Singapore, Singapore
Level Contributor
107 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 weeks ago

Lovely hotel typical of what you would expect from the ANA Crowne Plaza group. It is conveniently located opposite Nijo Castle. The rooms are well furnished and conducive for a good night's rest. The free shuttle service to/from Kyoto Station makes it easy to explore Kyoto. Note that the shuttle pickup location from Kyoto Station in at the South (Hachijio)... More 

Helpful?
Thank aktan6336
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for using ANA Crowne Plaza Hotel Kyoto this time. We're glad in the sing you could meet,too. I'm waiting for the visit to the hall which is again more than a heart. sincerely, Motohiro Sakane Deputy general Manager ANA CROWNE PLAZA HOTEL KYOTO More 

Snodland
Level Contributor
160 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 weeks ago via mobile

Stayed here for a business conference. Room was clean comfortable amd spacious. Conference facilities were good. The room was well equiped, screens, mikes etc all worked. Regreshment provided were tasty. The hotel has a few restaurant options and i think we tried most. Favourite was the tepenyaki grill which was absolutely fantastic. Another eve we ate in another room which... More 

Helpful?
Thank Neil M
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Motohiro Sakane Deputy general Manager ANA Crowne Plaza Hotel Kyoto More 

Bunbury, Australia
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 October 2016

This hotel is a lovely place to stay, the food was wonderful and the service is great, need a taxi to get there from the train station when you arrive but they have a free shuttle to the Kyoto Station every 15 mins. Perhaps if we had known we could have caught the shuttle when we arrived in Kyoto

Helpful?
Thank Loiswoollams
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Dear Sir/Madam, Thank you very much for your recent stay with us at ANA CROWNE PLAZA KYOTO. We feel very pleased to hear you have enjoyed your stay with us. The shuttle bus departs Kyoto station to our hotel every 15 minutes. We look forward to see you again in our hotel when you will be back in Kyoto next... More 

UK
Level Contributor
423 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 24 October 2016

We had lunch at this hotel after visiting Nijo castle. The food was excellent, staff were very helpful. Ideally positioned for visiting the castle which is just across the road. We did not stay but would consider doing so if visiting Kyoto again.

Helpful?
Thank Datchet
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Dear sir/madam, Thank you very much for choosing our restaurant. We feel glad that you enjoyed your lunch and we also appreciate your kindest comments to our hotel and staff. We are looking forward to see you back in our hotel when you will be in Kyoto next time. Sincerely yours, ANA Crowne Plaza Hotel Kyoto Manager Sakane Motohiro More 

Baildon
Level Contributor
116 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 23 October 2016

A good quality modern hotel in a quiet part of Kyoto opposite the castle. Close to subway and hotel operates a free shuttle every 15 mins to the station until early evening. We had a large room on 8th floor with a nice bathroom. Good buffet breakfast and a reasonable a la carte evening menu which was not too expensive... More 

Helpful?
Thank briangBaildon
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, ANA Crowne Plaza Hotel Kyoto Manager Sakane Motohiro More 

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The ANA Hotel Kyoto looks almost out of place with its modern exterior nestled amongst the sublime beauty and historic grandeur of Japan s old capital. This however belies the traditional hospitality and classic atmosphere to be experienced within her four walls. ... more   less 

Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto 604-0055, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center , Kawaramachi / Karasuma / Shijo Omiya
Price Range: ₹ 7,045 - ₹ 19,834 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto
Hotel Style:
#16 Luxury Hotel in Kyoto
#24 Family Hotel in Kyoto
#25 Business Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Kyoto staff and other travellers.
18 questions
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Questions? Get answers from ANA Crowne Plaza Kyoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and request for a room with a view of Nijo Castle.”
  • Comfortable and nicely furnished room
 of 5 bubbles aktan6336, 6 Nov 2016 | Read review
“high floor give good views over adjoining rooftops”
 of 5 bubbles briangBaildon, 23 Oct 2016 | Read review
“Try a rom with castle view”
 of 5 bubbles ClaudiusSg, 16 Oct 2016 | Read review
“Be sure to specify the non-smoking vs smoking room before you walk away from the check-in counter.”
 of 5 bubbles K1997VIkellyw, 23 Sep 2016 | Read review
“Choose a room that faces the Nijo Castle”
 of 5 bubbles derekph5, 10 Sep 2016 | Read review
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