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Hotel Mume

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671 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Mume
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Showing 579: English reviews
Reviewed 2 November 2014

As all the other reviews you cannot fault this hotel. The staff the rooms the atmosphere was everything you could ask for and more. Would definitely recommend this hotel. The location was brilliant close to all restaurants and shops. Staff assisted with restaurant bookings and could not of done enough to make our stay enjoyable. If you are looking for...

1Thank Samantha P
Seattle, Washington
Reviewed 31 October 2014

My husband and I like to stay in small unique hotels when we are traveling. So when planning our our trip to Japan these were the types of hotels that we sought out. The reviews of Mume Hotel in Kyoto led us to believe that this would be a special place to stay, and that it certainly was. The moment...

1Thank Eleanor B
Reviewed 27 October 2014 via mobile

Three nights in this very special hotel in the lovely city of Kyoto did not seem long enough. Loved the Hana, flower suite and the staff all go out of their way to ensure you have all you need ( restaurants, directions etc). Great location. Highly recommend! Thanks to all the team

1Thank FrancesAndLee
Chapel Hill, North Carolina
Reviewed 25 October 2014

The level of service and attention to detail in the hotel were outstanding, with great staff and in a great location for visiting Kyoto. The staff were all very helpful with their recommendations for restaurants, sightseeing and shopping, including maps for us to use. Both breakfast and the happy hour were very enjoyable and added to the wonderful experience at...

2Thank FG201
Glasgow, United Kingdom
Reviewed 22 October 2014

My wife and I recently spent 3 nights at this wonderful hotel. The management and staff made us feel very special. I have never experienced this level of customer service anywhere in the world. If you are planning a trip to Kyoto check this hotel out.

1Thank John W
Dunedin, New Zealand
Reviewed 21 October 2014

Believe the hype, Hotel Mume is amazing. During our stay the wonderful staff gave us the best service we have ever experienced, I cannot praise the team at Mume highly enough. Happy hour was a highlight, with excellent Japanese wine and whisky. The staff recommended us an excellent restaurant & gave us a map, making sure that we would be...

2Thank Sarah53187
Sydney, Australia
Reviewed 21 October 2014

We were recommended Mume by some friends who said it was amazing, they were not wrong. From the moment we arrived until our departure everything was just perfect. Hisako and her staff have taken customer service to another level, every need was met yet privacy when we wanted it. Make time to be in the salon for Happy Hour when...

Thank Trudie H
Edinburgh, United Kingdom
Reviewed 14 October 2014

Believe the other reviews. We travelled from Tokyo and had stayed at The Peninsula (and on the way back The Mandarin Oriental). This was a different but wonderful experience. Only 7 rooms so book really early if you want to secure a place. We stayed in Flower on the 4th Floor (of 4) which I think is a bit bigger...

2Thank iainm638
Atlanta, Georgia
Reviewed 9 October 2014

What can be written that hasn't already been said? This is an extremely comfortable place with service that exceeds even the most jaded of expectations. I lost my camera at a department store. Hisako retrieved it and met us at our Nozomi not 5 minutes before we were leaving going to Hiroshima. That is a level of humanity that you...

1Thank DonCornutt
Dallas, Texas
Reviewed 28 September 2014 via mobile

Booked well in advance after reading trip advisor reviews. They were right. Stayed 3 nights in Wind room. It was wonderful. Breakfast provide each morning was so good. I still crave it months later. The location was also great and the staff were very helpful. Definitely a highlight of Japan trip was staying here. Loved Japan so much I am...

Thank arcticphoenix81

326 photos of this hotel

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
Explore this neighbourhood


  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Mume

Address: 261 Shinmonzen dori, Umemotocho, Higashiyama-ku, Kyoto 605-0064, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Number of rooms: 7
Hotel Style:
#1 Family Hotel in Kyoto
#1 Romantic Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mume staff and other travellers.
13 questions
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Questions? Get answers from Hotel Mume staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The flower room is amazing”
 of 5 bubbles louster79, 5 Mar 2017 | Read review
“Do yourself a favor and book the Flower Suite!”
 of 5 bubbles DHJunkie75, 17 Feb 2017 | Read review
“Every room is exquisite and thoughtful, high end priced rooms have more space, though not necessary, as very relaxing hotel.”
 of 5 bubbles VickiR21, 11 Feb 2017 | Read review
“Wind room overlooks the river, is spacious, and comfortable.”
 of 5 bubbles TravelingOurDream, 8 Feb 2017 | Read review
“rooms on the river side have a better view”
 of 5 bubbles RichardK87, 21 Dec 2016 | Read review
5 of 5