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Kobe Portopia Hotel

Booking.comUS$ 68*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 304*
US$ 68*
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US$ 82*
US$ 93*
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Kobe Portopia Hotel
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1,140 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Reviewed 4 days ago NEW

The room is nice and big, however, the hotel is a bit far from major attractions in Kobe. We were driving so it was not an issue for us. Due to the remote location, the parking (500yen/night) is actually cheaper comparing to other hotels closer to the centre. I don't think there is any restaurants nearby within walking distance, but...

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Helpful?
Thank Ryan K
Livermore, California
Reviewed 1 week ago via mobile

We enjoyed world-class customer service during our visit to the Kobe Portopia Hotel in April for a telecommunications conference. The room was amazing with all the amenities. We really enjoyed the quality and breadth of cuisines including Kushiage, sashimi, Chinese, bakery, and buffet with views of Kobe. In the PR Department, Rose was especially helpful as a native English speaker...

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Helpful?
Thank FNTraveler
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very happy to know that you enjoyed your stay with us in Kobe. Thank you for positive comments about the room and restaurants. As you mentioned, there are various type of restaurants inside the hotel and we can recommend...

Reviewed 3 weeks ago via mobile

Concierge lady was not friendly. House keeping service was disappointing. He questioned why I requested for extra towels! I couldn't believe the room rate is more expensive than in Tokyo, ¥48,000 for a very basic double room. This is not a pleasant stay and is a such a contrast to the two beautiful and friendly hotels that I stayed in...

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Helpful?
Thank Katherine C
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying at Kobe Portopia Hotel and taking your time to write a review. We sincerely apologize to you for making you feel uncomforable during your stay. We discuss the matter you mentioned, concierge, house keeping service and the room rate, to improve our service and make your comfortable stay with us. We appreciate your review and cooperation...

Reviewed 11 April 2017 via mobile

Its a nice hotel with good Kobe harbour view and the room price and room size is reasonable. Please use their shuttle bus go and from Kobe main train terminal. Nearby with UCC coffee museum and Ikea outlet.

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Helpful?
Thank Dick C
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very happy to know that you have spent nice time during your stay. You can enjoy beautiful city view from the room which faces to northern part of Kobe city. From the room faces to southern side, you can...

Reviewed 21 March 2017

This hotel is located on a man-made island and is a nice and relaxing hotel. While slightly inconvenient to get to for tourists, they provide a free shuttle bus to the hotel from Sannomiya or Shin-Kobe which is nice. I would suggest this hotel as a business hotel, before a tourist hotel. As for the room, it was nice and...

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Helpful?
Thank Jason C
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very pleased to hear that you have been satisfied with our service during your stay. For all guests who need the access to the city, we provide a free shuttle bus and the portliner where its station is connected...

Reviewed 10 March 2017

The hotel is good for visitors on business trip. There are shuttle bus services to most of the business centers. The rooms are quite decent and the service is good. Do include the breakfast served in the hotel. Good value for money.

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Helpful?
Thank Kwok Fai L
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very happy to hear that you had a good time with us. From our hotel, you can access to both of Sannomiya station and Shinkobe Station by our free shttle bus. Also the port-liner takes you to Sannomiya station...

Reviewed 28 February 2017 via mobile

The hotel is situated 5 stations away from Sannomiya station, the central station in Kobe. The train station attached by bridge which was only 250 away from the hotel is Shimin Hiroba station. So it is a very well located although not in the city center of Kobe. Room was clean, food was good and the staff were very friendly!...

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Helpful?
Thank Sendy H
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very pleased to hear that you enjoyed your stay with us. From our hotel, you can access to the city easily by portliner(monorail) or shuttle bus within 15 minutes. Thank you for your kind words about our room, food...

Tsukuba, Japan
Reviewed 9 February 2017

I've stayed at this hotel several times to attend conferences at the Kobe convention center. I like this hotel because it's close to the convention center and also to the Kobe Airport. The rooms are spacious, clean, and the beds are comfy. The free shuttle bus from the hotel to Sannomiya is convenient. I recommend this hotel, especially if you...

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Thank mabei0123
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very glad to hear that you have spent good time during your stay with us. As you know, you can access to the convention center easily and sometimes, conferences are held in the banquet rooms or the hall inside...

Danbury, Essex, UK
Reviewed 5 February 2017

Stayed for 4 days while I was attending a conference. The hotel is quite a distance away from the city with nothing near by. Hotel arranges a free shuttle service to and from the city and the railway station. But the bus can very easily filled by tour groups and while I was there - big Chinese groups were also...

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Thank GZach
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are sorry for the inconvenience about our shuttel bus. Normally, you can take the shuttel bus which has around 40 seats and runs every 20 minutes until 10:00p.m. but sometimes people rush to use the but at the same time....

Hong Kong, China
Reviewed 2 December 2016

The hotel is located on a man made island and is probably for people who come for conferences as it's right beside the conference building and some university. However, the hotel does offer shuttle bus that takes you back to sannomiya station and kobe station, which is great. However, becareful that the last bus departs by 9pm so if you...

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Helpful?
Thank Vivian C
PortpiaHotel, 支配人 at Kobe Portopia Hotel, responded to this review

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. As you mentioned, many conferences have been held around our hotel but of course we welcome the every guest comes to Kobe for sightseeing or private buiness. You can access to Sannomiya by our free shuttle bus and portliner and it...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Trente et Un
Trente et Un
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Come to the Kobe Portopia Hotel and enjoy a panoramic view of beautiful sunsets, the Osaka Bay and Kobe's enchanting $10 million nightscape. Conveniently located 8 minutes from Kobe Airport, 10 minutes from Sannomiya and 20 minutes from Shin-Kobe Station, the Kobe Portopia Hotel has a complimentary shuttle bus to and from Sannomiya and Shin-Kobe Station throughout the day. With 744 guest rooms, 36 banquet and meeting rooms, the 1,702-seat Portopia Hall, 12 restaurants and bars, and a fitness center and spa facilities, the Kobe Portopia Hotel provides a wide array of services to meet our guests' every need. ... more   less 

Additional Information about Kobe Portopia Hotel

Address: 6-10-1 Nakamachi, Minatojima, Chuo-ku, Kobe 650-0046, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: ₹ 4,653 - ₹ 16,221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kobe Portopia Hotel 4*
Number of rooms: 744
Reservation Options:
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Hotel Style:
#3 Business Hotel in Kobe
#4 Spa Hotel in Kobe
#6 Luxury Hotel in Kobe
#6 Romantic Hotel in Kobe
#6 Family Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from Kobe Portopia Hotel staff and other travellers.
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Questions? Get answers from Kobe Portopia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for non-smoking floor.”
kwokfail, 10 Mar 2017 | Read review
“Facing north you see downtown Kobe, south and you see UKB airport and the ocean. You can't go wrong here.”
m74b, 5 Oct 2016 | Read review
“South wing is best”
JippoesG, 18 Jul 2016 | Read review
“Rooms with 2 twin beds are big enough for a roll away if necessary.”
269SteveJ, 8 Jul 2016 | Read review
“We were on the 21st floor, and looked out on the Kobe airport and also Ikea.great!”
DinaV, 30 Jun 2016 | Read review
5 of 5
Booking.com
US$ 68* /night
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Expedia.comUS$ 82
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AMOMAUS$ 304
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Prices are for 1 room, 2 adults
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