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ANA Crowne Plaza Kobe

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ANA Crowne Plaza Kobe
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993 Reviews from our TripAdvisor Community

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Showing 270: English reviews
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A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 days ago NEWvia mobile

We stayed one night just one night in the ANA Crowne Plaza Kobe, but it was one of the best hotel experiences I've had in my five years living in Japan. The service from the very beginning was excellent. We were very late checking in (after midnight) but we're happy to find the hotel had 24 hour check in. We...

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Thank A TripAdvisor Member
Singapore, Singapore
Reviewed 1 week ago via mobile

This is nice hotel, conveniently located, with the Shin Kobe Shinkansen station next to it, and linked by the subway by taking the lift from the hotel to level B3. The staff here are friendly. Although I arrived early from my flight, they allowed me to check in, which is a very nice gesture. The concierge is also very helpful,...

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Thank aadroit
Osaka, Japan
Reviewed 1 week ago

I greatly enjoyed my stay at ANA Crowne Plaza. The staff was incredibly helpful and polite. It was literally right upstairs from the station, so it was in a fantastically convenient location. Even though it was right by the station, we decided to walk back from Sannomiya when the night was done, it took around 15 minutes. The view was...

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Thank ehuang26
Hyogo Prefecture, Japan
Reviewed 1 week ago

Stayed for one night in a standard twin room. Hotel is located very centrally near shin-kobe station and is part of an outdated shopping mall. Service was just OK. No information was given about the hotel, just here is your keycard you are in room X. Room was clean but very outdated. I don't think this hotel/room was worth the...

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Thank floflo12336
Reviewed 2 weeks ago via mobile

My room was very small with 2 twin beds. No place to put clothes except a tiny closet. This is my first and last stay here. 11 nights in a room not much bigger than a closet is not what I had in mind.

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Thank Tina D
IHGService, Guest Relations Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Tina D, Thanks for staying at our hotel and bringing your concern to our attention. Although I'm pleased at knowing you had a long-term at our property, it is disconcerting to know that there were some issues with regards to the expanse of your room and closet space. I am still grateful though that you took the time to...

Reviewed 2 weeks ago via mobile

So you've decided on Kobe beef and have decided to eat it in the city of Kobe and nowhere else. The ANA Crown Plaza in Kobe is at a great location, being sited literally 200 meters away from Shin-Kobe. The hotel is good-sized with very spacious lobby, corridor, general hall space and even the restaurants are generously proportioned. High ceilings,...

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Thank Dalip C
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Dalip C, Many thanks for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am delighted that you found our location to have easy access from the bullet train station as our location is indeed perfect for anyone arriving by Sninkansen. It is always great to hear...

Munich, Germany
Reviewed 3 weeks ago

Stayed for two days beginning of February with two adults and a three-year old kid. Great spacious room with fantastic view over the city and the harbour. Well located directly at the Shinkansen station, next to the Gondola station to Kobe Herb Gardens. In walking distance to Kitano area. The pool however is a total let down: must have been...

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Thank irha
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear irha, Many thanks for posting a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. Thank you for recognizing our fantastic views and I am delighted that you enjoyed your spacious room. Our location next to the Shinkansen Bullet train station is indeed a wonderful benefit for guests arriving by train as it only...

Reviewed 7 January 2017

This hotel is located in Shin-Kobe putting it a little bit off from the major attractions, however it is a perfect business hotel. However, the access to other locations is not a problem as it is located on top on the shin-kobe train station. As for the hotel itself, it has big and comfortable rooms and provides you some of...

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2Thank Jason C
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Jason C Thank you for taking the time to post your review on TripAdvisor following your recent stay with us here at ANA Crowne Plaza Kobe. Indeed our location is quite favourable as we are annexed to the Shin Kobe Bullet train station and in our basement we have a subway station making it convenient for our guests to...

Reviewed 13 December 2016 via mobile

Stay here for 4 nights. Great location, huge and comfortable rooms. Lounge at 37 floor was fantastic with awesome view in the night. Breakfast spread was huge. Staff was friendly and well knowledge. Overall we had a fabulous stay. Will be back.

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1Thank patng123
Masa997, Guest Relations Manager at ANA Crowne Plaza Kobe, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely,

Indianapolis, Indiana
Reviewed 9 December 2016 via mobile

Stayed 4 nights on a business trip. Our first hotel choice was full, so we came here. The location is good. I especially enjoyed the easy access to the Herb Garden. Views are also good. The club level was worth the price, but there are time limits when food and drinks are available. The rooms were a bit dated. While...

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Thank TwoWas
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear TwoWas, Thank you for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. Thank you for highlighting our excellent location next to the Shin Kobe bullet train station and I am delighted that you enjoyed the Herb Garden for which the gondola station is also next to our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located near Mt. Rokko, the ANA Crowne Plaza Kobe is a well-known local landmark. With a commanding view of Kobe Port, the hotel is prefect for savoring the unique charms of one of Japan’s most international cities. Directly accessible from the nearby Shinkansen and subway line, the hotel is also a two-minute train ride from the heart of Kobe. With such excellent transportation access, the hotel is an ideal base for all of your business and leisure needs. To meet a variety of needs, along with 593 guest rooms, the hotel is equipped with 23 banquet rooms, 9 restaurants and bars, Angsana Spa, and a fitness center. ... more   less 

Additional Information about ANA Crowne Plaza Kobe

Address: 1-1 Kitanocho, Chuo-ku, Kobe 650-0002, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: ₹ 5,966 - ₹ 20,110 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kobe 4*
Number of rooms: 593
Reservation Options:
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Also Known As:
Ana Crowne Plaza Kobe Hotel Kobe
Kobe Crowne Plaza
Hotel Style:
#5 Spa Hotel in Kobe
#7 Luxury Hotel in Kobe
#7 Family Hotel in Kobe
#7 Business Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Kobe staff and other travellers.
14 questions
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Salem, Wisconsin
Salem, Wisconsin
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views, central location”
 of 5 bubbles ehuang26, 13 Feb 2017 | Read review
“Ask for room facing Shin-Kobe Station, which will also face Osaka”
 of 5 bubbles TDW_KSW, 30 Nov 2016 | Read review
“High level rooms have a great view”
  • Twin room
 of 5 bubbles MTM75, 23 Oct 2016 | Read review
“Higher floors have a better view.”
 of 5 bubbles dbunnies, 1 Aug 2016 | Read review
“ask for the hill site room”
 of 5 bubbles landueli, 15 Jun 2016 | Read review
5 of 5