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ANA Crowne Plaza Kobe

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ANA Crowne Plaza Kobe
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951 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Chicago, Illinois
Level Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 days ago NEW

Stayed here for a week while visiting area. Location is great...next to Shin-Kobe (Shinkansen) Station, above subway stop to Sannomiya (middle of downtown)--2 min away by subway. Also next to Herb Garden, mountains, etc. Room is comfortable and functional--not elaborate. Room and hotel were extremely quiet--never heard any noise while in the room. Good breakfast buffet, with great selection of... More 

Helpful?
Thank TDW_KSW
Melbourne, Australia
Level Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 week ago via mobile

We arrived late one evening and were not happy with our room at all. The next day after some conjecture we were upgraded to a wonderful suite with an amazing view of both the mountain and the bay. Thanks to Keri Johnson and Koichi Miyamoto for their help. Having said that the hotel is brilliantly located next to the station... More 

Helpful?
Thank avi18
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Avi18 Thank you for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am very sorry for your first night experience with us and also delighted that you did enjoy your overall stay with us. I will personally thank Keri and Miyamoto San for being able to... More 

Prague, Czech Republic
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

We arrived at this hotel at 2pm and were told that check in is at 3pm and we can't get our room, despite the fact that my husband is ambassador spire elite and we travelled with our 1.5y old son who desperatelly needed nap and diaper change. I had to change his diaper on floor of ladies room because toilet... More 

Helpful?
Thank UneCharogne
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear UneCharogne, Many thanks for taking the time to post a review following your recent stay with us at ANA Crowne Plaza Kobe. I am very sorry for the disappointments you experienced during your stay and I truly apologise for this. Unfortunately during the weekend that you stayed with us our Hotel was sold out which does provide some challenges... More 

Jakarta, Indonesia
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 4 weeks ago

the room is decent, having a Shinkansen Station close-by a Subway to Sannomachi just below the basement, and 5 storey Mall under the Hotel makes everything convenient. My sister loves the place that have all

Helpful?
Thank Abokz29
Masa997, Guest Relations Manager at ANA Crowne Plaza Kobe, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Israel
Level Contributor
177 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 4 weeks ago

We had a double room on the 9th floor. It was meticulously clean, the amenities were Japan- style abundant. Beds were excellent as was the shower. The fitting center was well equipped though air-conditioning was not even, with some of the room quite stifling. However compared to most Japanese hotels it was very good and open 24 hours. vending machines... More 

Helpful?
Thank mitzi-meow
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear mitzi-meow, Many thanks for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. Bed and shower experience is a very important focus for our Crowne Plaza Brand as we strive to let our guests rejuvenate during their stay with us. Our Gym is open 24 hours for all... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2016

Had a great stay at ANA Kobe Crowne Plaza. Enjoyed their breakfast and spacious lovely lobby. Everyone at the hotel was kind and nice. This hotel is also very strategically located as there is a convenience store in the basement and it is also well connected to the train station.

Helpful?
Thank Rich M
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Rich M, Many thanks for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am delighted that you enjoyed your stay with us and that all of our colleagues were kind and nice. It is also nice to read that you enjoyed your Breakfast with us and... More 

Bangkok, Thailand
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016 via mobile

Awesome view of the city & the herb garden mountains , ropeway for which which is accessible from the hotel property Hotel is also easily accessible to the Shin Kobe Very convenient locationally, with good & pleasant staff

Helpful?
Thank Sanjeev307
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Sanjeev307 Thank you for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I hope you had the opportunity to visit the Herb Gardens during your visit as this is a very nice escape from the city and only requires about 1 to 2 hours of time to... More 

South Carolina
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 October 2016

Location is very good with access to the Kobe Herb Garden tram at the hotel. Shin-Kobe Rail Station with access to High speed train to Tokyo, etc next door via covered walkway. Room was only fair with limited plugs and unsatisfactory AC. Staff was very friendly and English was fair.

Helpful?
Thank MTM75
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear MTM75 Thank you for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am delighted that you enjoyed our location next to the Shinkansen Bullet train station is very convenient for anyone using this train service. Our basement also has a subway station providing our guests with... More 

Indianapolis, Indiana
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 October 2016 via mobile

The hotel had a beautiful large lobby with shops, restaurants and a bakery. The staff was very helpful and spoke Enough English to communicate with me. The room was very tiny with a twin bed and bathroom was small as well. Not much room in terms of a vanity. Seemed like a good location with no issues getting a taxi.

Helpful?
Thank CandiTravels
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear CadiTravels, Thank you for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. With nearly 600 guest rooms in our inventory we offer a wide variety of room types and sizes. I am glad that our staff were able to meet all of your English needs and delighted... More 

Chengdu, China
Level Contributor
944 reviews
304 hotel reviews
common_n_hotel_reviews_1bd8 2,104 helpful votes
Reviewed 2 October 2016 via mobile

The outstanding part of this hotel for us was the club lounge on level 37. It is definitely worth upgrading to club level. There are three food presentations per day, and all of them are great. We were particularly impressed with the evening happy hour which featured sparkling wine and delicacies like Kobe pork, prosciutto, and fresh mussels. The afternoon... More 

Helpful?
Thank Raymond W
Thomas M, General Manager at ANA Crowne Plaza Kobe, responded to this review

Dear Raymond W Many thanks for taking the time to post your review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Kobe. I am delighted that you enjoyed our club lounge experience and were able to join all of our daily offerings. In Japan room size is generally a little bit smaller however with nearly 600... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located near Mt. Rokko, the ANA Crowne Plaza Kobe is a well-known local landmark. With a commanding view of Kobe Port, the hotel is prefect for savoring the unique charms of one of Japan’s most international cities. Directly accessible from the nearby Shinkansen and subway line, the hotel is also a two-minute train ride from the heart of Kobe. With such excellent transportation access, the hotel is an ideal base for all of your business and leisure needs. To meet a variety of needs, along with 593 guest rooms, the hotel is equipped with 23 banquet rooms, 9 restaurants and bars, Angsana Spa, and a fitness center. ... more   less 

Additional Information about ANA Crowne Plaza Kobe

Address: 1-1 Kitanocho, Chuo-ku, Kobe 650-0002, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: ₹ 6,923 - ₹ 20,974 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kobe 4*
Number of rooms: 593
Reservation Options:
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Also Known As:
Ana Crowne Plaza Kobe Hotel Kobe
Kobe Crowne Plaza
Hotel Style:
#4 Spa Hotel in Kobe
#6 Luxury Hotel in Kobe
#7 Family Hotel in Kobe
#7 Business Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Kobe staff and other travellers.
12 questions
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Salem, Wisconsin
Salem, Wisconsin
over a year ago

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Questions? Get answers from ANA Crowne Plaza Kobe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room facing Shin-Kobe Station, which will also face Osaka”
 of 5 bubbles TDW_KSW, 30 Nov 2016 | Read review
“High level rooms have a great view”
  • Twin room
 of 5 bubbles MTM75, 23 Oct 2016 | Read review
“Higher floors have a better view.”
 of 5 bubbles dbunnies, 1 Aug 2016 | Read review
“ask for the hill site room”
 of 5 bubbles landueli, 15 Jun 2016 | Read review
“Top floors”
 of 5 bubbles Grey_nomadAustralia, 10 Jun 2016 | Read review
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