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Hotel Okura Kobe

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1,276 Reviews from our TripAdvisor Community

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Showing 170: English reviews
1 review
Reviewed 2 days ago NEW

Staff spoke English well enough to accomplish what we were after. Fairly close to China Town area and lots of restaurants. Earthquake memorial on pier was interesting. Nice views if you have ocean-side room.

Helpful?
Thank gbrown2036
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Although the hotel isn't new, it has been well refurbished. Its location is excellent and you travel to where the shopping and restaurants are in a short time The hotel commands a stunning view of Kobe bay. The rooms are spacious and well equipped The breakfast is varied and quite adequate The staff combine typical Japanese politeness with helpfulness All... More 

Helpful?
Thank Naomali A
Kuala Lumpur, Malaysia
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for 5 nights to attend a meeting at the Kobe International Convention Centre. We arrived early and the hotel was not able to accommodate us for an early check in. So we went off for lunch at Fisherman's Market at Mosaic mall, 1km away, and came back to check in again, as advised by the hotel. Our bags... More 

Helpful?
Thank Maylene K
Level Contributor
6 reviews
3 hotel reviews
Reviewed 4 weeks ago

I have been here atlas 5 times. You can't get any better than this. Clean. Friendly front desk, I just asked for stamps and they mailed my post card for me. You ask for a bucket of ice one night, and they leave a bucket the next night in anticipation (and send another one because you asked for one not... More 

Helpful?
Thank Rogelio T
Tehran, Iran
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 October 2016

Situated next to the Kobe Port and facing the Rokko Mountain Range , the 35 store hotel has a magnificent view of the port and the mountain side both. The hotel well situated and excellently well kept offers relatively large rooms with almost all the standard commodities. Saying almost is because there was 3 aspects missing , the most important... More 

Helpful?
Thank Jalal N
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 October 2016 via mobile

Great hotel with great rooms and view - Right on the port. Very friendly and helpful staff. We really liked this hotel and city and hope to come back soon. The hotel offers really good breakfast. The room we got was really big. Baby crib was supplied without any extra charge.

Helpful?
Thank Revital M
VA
Level Contributor
83 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 29 September 2016

I'm a fan of the Tokyo Okura which I understand is being renovated. Some reviewers complain that it is dated and in a way it is but everything is in top notch shape so it's only the style that is dated - the furnishing are so well kept that for me it seems really elegant. Pros: incredibly nice and efficient... More 

Helpful?
Thank Jafo19D
Manila, Philippines
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 September 2016 via mobile

Stayed there for 3 nights for business. It's an average hotel in need of a renovation: -Once you enter the hotel, there's that lobby feeling that it transported you back in the 80's. -room was simple and the design also looked in need for a change -one thing that disappointed me was there was no complimentary bottles of water. So... More 

Helpful?
Thank migidj11
Sartrouville, Île-de-France, France
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 September 2016

A warm welcome to customer service. Spacious room, a little old design with clear views even over the city and mountains. A shuttle service to the appreciable Kobe Sannomiya station and makes good service. Near the harbor and Chinatown I visited Kobe in walking and you can spend a pleasant time.

Helpful?
Thank Jean-charles W
Level Contributor
4 reviews
Reviewed 13 September 2016

Very nice luxury hotel with free shuttle bus that goes 3times every hour every day to Sannomiya station. However if you do not spak Japanese it is very difficult to get understod and so getting information, direction is basically impossible. To use the pool or gym you have o pay an extra €18 every time you use it and not... More 

Helpful?
Thank Sally S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Restaurant Emerald
Restaurant Emerald
Cuisines: French
Main Bar Emerald
Main Bar Emerald
Cuisines: Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting

Additional Information about Hotel Okura Kobe

Address: 2-1 Hatobacho, Chuo-ku, Kobe 650-8560, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Price Range: ₹ 6,101 - ₹ 30,023 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Okura Kobe 4*
Number of rooms: 475
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Kobe
#4 Family Hotel in Kobe
#4 Romantic Hotel in Kobe
#5 Business Hotel in Kobe
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Okura Kobe staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms with a view of the harbor.”
 of 5 bubbles rogeliot562, 2 Nov 2016 | Read review
“We had a view over Kobe Port Tower which was extremely nice and we highly recomment that view.”
 of 5 bubbles sallysD4675TH, 13 Sep 2016 | Read review
“High floor with view of Kobe Port Tower and the Cruise Terminal was excellent.”
 of 5 bubbles mtchclt, 2 Aug 2016 | Read review
“all rooms should be great since offering different view based on ur room direction. A higher floor is recommended to enjoy the full view.”
 of 5 bubbles VandanaTomodachi, 25 Jul 2016 | Read review
“High floors and facing harbour”
 of 5 bubbles speedyyen, 13 Jul 2016 | Read review
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