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Oriental Hotel

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Traveller (443)
Room & Suite (357)
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Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
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Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Offers from Oriental Hotel
Hotel deals
Offers from Oriental Hotel
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Reviews (507)
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All reviewsrooms are moderncharming hotelreception deskgreat breakfast buffethigh end shopsfluent englishreception area isdark woodice cubesinterior designexecutive roomjapanese languagekobe portcity viewrestaurants and barsmini barbusiness trip
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81 - 85 of 126 reviews
Reviewed 27 November 2014

One of the nicest hotels I have ever stayed in on a business trip, we stayed for 12 nights and we were made so very welcome. The rooms were beautiful and spacious (for Japan standards) and every little amenity was made available. The rooms were...More

Thank Salvadorwest
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 30 November 2014

Dear Salvadorwest, It was our pleasure to be able to host you on your recent business trip! We're very pleased to hear that everything was to your liking. It isn't often mentioned, but you're very right, our surrounding area is wonderful for shopping and just...More

Reviewed 15 November 2014

I have been staying in hotels all over Japan since 1990, and I visit Japan 4-5 times a year. I am writing this review while still staying at the hotel where I am paying more than what I paid at the Imperial Hotel in Tokyo...More

2  Thank SherifShawi
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 17 November 2014

Dear SherifShawi, Please allow me to first start by apologizing for the inconvenience you endured while staying with us and thank you for bringing this to our attention. Service is something we take very seriously here at Oriental Hotel and we will use your comments...More

Reviewed 29 October 2014

The experience in this hotel is wonderful. We had a proper size and well equipped room. The harbour view is spectacular with Kobe Tower & the wheel view. All staff delivered excellent service. We did not have communication problem even some staff did not speak...More

Thank Bird-Bird-Blogger
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 1 November 2014

Dear Bird-Bird-Blogger, First of all, thank you for your kind words and recommendation. For a traveller who has been to as many cities throughout the world as you have, its an honor to receive such praise. You are not alone when it comes to our...More

Reviewed 26 October 2014

We were in Kobe for a week, on holiday. Staying in Oriental Hotel was the most memorable part of our visit. The service was excellent & the room was well equipped. Although the breakfast spread was not extensive, it was of high quality and well...More

Thank Juliana_Goh
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 28 October 2014

Dear Juliana_Goh, Thank you very much for sharing your kind words with us here on Trip Advisor. Were very glad that our establishment made such an impression! As you mentioned, there aren't many other restaurants with a view like Medium Rare's, but in our minds,...More

Reviewed 20 October 2014

We stayed in this hotel for only one night on our three-week long Japan vacation and thought it was among the best of our visit. The rooms were amazingly well appointed and the front desk service was beyond our wildest expectation. We are platinum members...More

Thank Mark M
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 21 October 2014

Dear Mark M, Thank you for such flattering words. We are truly humbled by your kindness for taking the time to share your experience with us. Not only do we pride ourselves on giving our guests the relaxing stay they deserve, but also sharing our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$ 152 - US$ 476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kobe
#1 Family Hotel in Kobe
#2 Spa Hotel in Kobe
#2 Luxury Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 152 - US$ 476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kobe
#1 Family Hotel in Kobe
#2 Spa Hotel in Kobe
#2 Luxury Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (443)
Room & Suite (357)
Dining (98)
Amenities (75)
Business Centre & Event Rooms (1)
Questions & Answers
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camuche123
27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
27 March 2017|
Answer
Response from Bob H | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
6 January 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
Room Tips
"Harbour view is great, but the city view, with Mr Rokko in the background, is not to be sniffed at."
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"Add breakfast when booking!"
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"Book room with breakfast."
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"Request a Mountain view. Its more interesting than the Bad view in my opinion."
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