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Sheraton Grand Hotel Hiroshima

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Sheraton Grand Hotel Hiroshima
Sheraton Grand Hotel Hiroshima
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1,598 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Hotel Hiroshima
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Showing 999: English reviews
Sydney, Australia
Reviewed 1 week ago

My boyfriend and I stayed one night this week at the Sheraton, and it was great. We opted for the Lounge option, and it was well worth the additional cost. Our room was on the top floor, had floor to ceiling windows and a big bathtub. We enjoyed make-your-own drinks in the Lounge during Happy Hour, and frequently returned just...

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Helpful?
Thank arieljnorris
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear arieljnorris Thank you very much for staying with Sheraton Grand Hiroshima Hotel. Also I do appreciate for taking your time to give us such a wonderful comment. We are happy to hear that you had a good time at Sheraton Club. We are looking forward to see you again!!

Belo Horizonte, MG
Reviewed 1 week ago via mobile

This is definitely a hotel to stay if you are coming to Hiroshima. We had traveled around Japan for 30 days and stayed in many hotels, including other Sheraton ones, but this was from far the best one. It is just outside Hiroshima Station, so if you are using Shinkansen, the second floor of the Station plataform connects you straight...

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Helpful?
Thank Rgreficce
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Rgreficce Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. We are looking forward to see you again! Thank you.

London, United Kingdom
Reviewed 1 week ago via mobile

The Sheraton Grand is very conveniently located by the train station, making it very easy to get around Hiroshima. However, due to the work going on around the station when I was there and perhaps the design of the front of the hotel, it was not very easy to find when I first arrived. The hotel, as you would expect...

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Helpful?
Thank Nomadiclondoner2
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Nomadicationdoner2 Thank you very much for staying with us. Also, thank you very much for taking your time to take this survey. Our Deluxe room is designed to have an open space. We do have rooms with bathroom area that is completely separated by closed door from the bed room. Please conceder those rooms for your next visit. We...

Pahoa, Hawaii
Reviewed 1 week ago

This was a beautiful hotel next to the train station. I had a corner king room that was fabulous. Very large for japan standards and the view was amazing. The room also had a huge bathroom with a window you could look out of when your soaking. Great location next to the train station.

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Helpful?
Thank haolemoke
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear haolemoke Thank you so much for staying with us and gave us a great comments. We are happy to hear that you had an enjoyable stay with us. We are looking forward to serving you again sometime soon. We hope you all the best!! Thank you.

Melbourne, Australia
Reviewed 1 week ago

We spent two days at this property and loved it. It started off with a short walk from the Shinkansen - we had disembarked at Hiroshima station, where the local guides offered to walk us to the hotel. We thought that was incredibly generous (it was) ... but it indicates how close by this hotel is to the station. And...

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Helpful?
Thank David_in_Melbourne
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear David_in_Melbourne Thank you very much for choosing Sheraton Hiroshima Hotel. Also, we do appreciate for your great comment about your stay and compliment on our stuff member. I am glad that our staff member was able to help you with restaurant reservation. We are looking forward to see you again!! Thank you very much!

Chiang Rai, Thailand
Reviewed 2 weeks ago

My wife & i stayed here for 3 nights in a corner king room. The location is fantastic, as it is about a 50m walk from where the airport bus drops you off, & right next to the rail station if coming by train. We found it to be an ideal location for exploring this wonderful city. Check in was...

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Helpful?
Thank souths70
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear souths70 Thank you so much for staying with us. Also I do appreciate for taking your time to give us a great comment and compliment on our staff. We are happy to hear that you had an enjoyable stay with us. We are looking forward to see you again!! Thank you.

Reviewed 2 weeks ago via mobile

I stayed at this hotel with my partner for 3 nights in a deluxe king room while visiting Hiroshima. Overall I would stay there again however there were some features which were well below expectations. Other than the 2 experiences mentioned below it would be a 4.5 star rating. Good points include a great location beside the main train station,...

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Helpful?
Thank Daragh G
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Daragh G Thank you very much for staying with us at Sheraton Grand Hiroshima Hotel. Also, thank you very much for taking your time to give us a feedback. I’m sorry that you did not know about the charge for the pool beforehand. If you book for Club floor rooms, then pool access will be included in the room...

Reviewed 2 weeks ago via mobile

I stayed at this hotel after having been to the ballpark and for catching the first shinkansen the next day. Bathtub was very clean, nice view and best location for JR. Not too convenient for downtown access.

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Helpful?
Thank Yoko H
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear Yoko H Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. We are looking forward to see you again! Thank you.

Arlington, Virginia
Reviewed 2 weeks ago

We stayed here in two rooms and the staff were very kind and accommodating. They were able to change our reservations on our behalf and went out of their way for accomodations. we stayed here as a family--in the two twin beds which were rather large and fit our family of four. All was nice EXCEPT the cost of the...

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Helpful?
Thank DCTravelers69
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear DCTravelers69 Thank you very much for staying with us at Sheraton Grand Hiroshima Hotel. Also, thank you very much for taking your time to give us a feedback. I’m sorry that you did not know about the charge for the pool beforehand. If you book for Club floor rooms, then pool access will be included in the room rate....

Reviewed 2 weeks ago via mobile

What a spectacular hotel right next to the train station and where the loop bus tours depart. Considering the very reasonable price we paid for 2 rooms this hotel is incredible. Very clean, very large windows with amazing views of the city. Very helpful staff and excellent breakfast with loads of choice. Beautiful pool and spa that you have to...

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Helpful?
Thank tonchr
宿泊部支配人, フロント オフィス マネージャー at Sheraton Grand Hotel Hiroshima, responded to this review

Dear tonchr Thank you very much for staying with us. Also, thank you very much for taking your time for the comment. I’m sorry that you did not know about the charge for the pool beforehand. If you book for Club floor rooms, then pool access will be included in the room rate. Please conceder it for your next visit....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Grand Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range: ₹ 7,647 - ₹ 22,735 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#1 Family Hotel in Hiroshima
#1 Romantic Hotel in Hiroshima
#1 Luxury Hotel in Hiroshima
#1 Business Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel Hiroshima staff and other travellers.
16 questions
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Questions? Get answers from Sheraton Grand Hotel Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room that not facing the train tracks as the double glazing is not great”
 of 5 bubbles Kenneth-London76, 19 Jan 2017 | Read review
“Club room was superb”
 of 5 bubbles Goddard4captain, 14 Jan 2017 | Read review
“Corner room on high floor”
  • View from restaurant
 of 5 bubbles souths70, 7 Jan 2017 | Read review
“Request Eastern room. Sunrise was beautiful!”
 of 5 bubbles 186christinat, 1 Jan 2017 | Read review
“Facing the train station will also have the best city view”
 of 5 bubbles 843shelleyk, 13 Dec 2016 | Read review
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