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Sheraton Grand Hotel Hiroshima

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Sheraton Grand Hotel Hiroshima
Sheraton Grand Hotel Hiroshima
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1,649 Reviews from our TripAdvisor Community

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Showing 1,027: English reviews
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Brisbane, Australia
Reviewed 6 days ago NEWvia mobile

Just a minutes walk from Hiroshima station and the Bullet Trains. Clean, modern, well appointed rooms. Friendly service from staff. Good breakfast buffet. City loop tourist busses right outside (free with Japan Rail Pass). Hotel was very strict with checkin time of 3pm which is not what I am accustomed to at other Starwood sites, so 4/5. Still highly recommended...

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Helpful?
Thank PhysioAus
Reviewed 6 days ago NEWvia mobile

We really enjoyed our time here. The room was spacious and we loved our king size bed upgrade. The bathroom was modern and clean, I enjoyed a soak in the bath looking out over the city.Location is central and convenient, soundproofing is good as we couldn't hear the nearly trains. Breakfast was lovely. The disappointing thing was the gym and...

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Thank Daniel M
Tokyo, Japan
Reviewed 1 week ago via mobile

The hotel is centrally located, which is great and close to the Shinkansen station. I am SPG Platinum and just expect more, on the floors I visited, the elevator doors and casing around the elevator were really dirty. It just makes you think if this obviously is not clean, what else is being not being cleaned in the hotel!

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Helpful?
Thank Bigredmark1
Management response:

Dear, Bigredmark1 san Thank you for staying with us at Sheraton Grand Hiroshima Hotel. I’m afraid we let you feel uncomfortable in this stay, because our cleaning was not able. We promise we clean up firmly so that guest room and pubic aria suitable for Sheraton Grand brands will be provided. Thank you very much your review for us.

Singapore, Singapore
Reviewed 1 week ago via mobile

The hotel is directly connected by Pedestrian bridge to the JR Shinkansen exit and it's only a 5 minute walk away. It was a little cumbersome to take the lift to the reception area before switching to another lift which brings us to our room. Despite booking a standard room, I was not disappointed at all. Gone are my impressions...

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1Thank theLaraine
Berne
Reviewed 2 weeks ago

The Sheraton is just infront if the JR Station, so very very convenient if you arrive and leave Hiroshima by train (like I did). The rooms are very spacious and comfortable, with huge windows that give spectacular views over the station area, and everything you need and expect in a hotel of this category. The breakfast buffet is very good,...

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Thank nathalieyes
Brisbane
Reviewed 2 weeks ago

After a decidedly average hotel experience in Kyoto, it was a pleasure to check-in to the Sheraton in Hiroshima! The hotel is located on the north side of the main Hiroshima station. This was a simple few minute walk after we arrived by Shinkansen. Either the JR trains or the streetcars/trams (which you can access on the other side of...

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Thank CraigJH
Hong Kong
Reviewed 2 weeks ago

Very convenient location - whether you wish to ride on train or tram. We also dined at the Hotel's Japanese Restaurant (in-house guests are entitled to exclusive 25% discount) - Best Value for money Kaiseki ryori we ever had. Presentation was both elegant and impeccable. Every single dish is just a thoughtful piece of art, balanced in both colour and...

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Thank BettyFung
Plymouth, Michigan
Reviewed 2 weeks ago

I stayed here for one night when traveling from Tokyo to visit a customer in Hiroshima. This hotel was very night. The room was very comfortable and decorated very tastefully. The room had every amenity you could imagine - fear not if you have forgotten something! I had the hotel breakfast the following morning and this was my only disappointment...

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Thank ead_angel
toronto
Reviewed 3 weeks ago

My wife and I had occasion to stay at the Sheraton Grand Hotel Hiroshima for two nights this past week and we loved it. The location is superb as was the service. The room in particular was stylish, impeccably clean and equipped with everything we needed. There is not one thing I can fault. One peculiarity of many hotels in...

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Thank dundeelawrence
London
Reviewed 3 weeks ago via mobile

Really enjoyed 2 nights at this hotel. Lovely atmosphere, friendly staff and convenient location. Price for the jacuzzi and steam room a little steep but at least it clearly put off other guests so we had the facilities to ourselves! Supermarkets nearby and spacious rooms with views so we enjoyed a couple of meals in our rooms which made a...

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Helpful?
Thank harriszena

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Grand Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range: ₹ 8,904 - ₹ 24,290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Hiroshima
#1 Romantic Hotel in Hiroshima
#1 Business Hotel in Hiroshima
#1 Family Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel Hiroshima staff and other travellers.
18 questions
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Questions? Get answers from Sheraton Grand Hotel Hiroshima staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views, quieter floor”
 of 5 bubbles richiechan, 23 Feb 2017 | Read review
“Half price buffet was good. Plenty of restaurants in the train station and there is a supermarket next door accessible by the overpass.”
  • Nearby garden Shukkien at art gallery.
 of 5 bubbles RichardB355, 17 Feb 2017 | Read review
“Ask Sheraton Grand for a room with a bathroom not just a wet area, I never thought to have to ask as I have never experienced this before.”
 of 5 bubbles markz789, 15 Feb 2017 | Read review
“Bathrooms do not offer much privacy for families travelling together”
 of 5 bubbles TezRazz, 4 Feb 2017 | Read review
“upgrade your rooms for views”
 of 5 bubbles 78Lizzy, 30 Jan 2017 | Read review
5 of 5