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Hotel Monterey Sapporo

870 reviews
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Traveller (532)
Room & Suite (354)
Dining (17)
Overview
  • Excellent28%
  • Very good54%
  • Average15%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Multilingual Staff
4.0 Star Hotel
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Offers from Hotel Monterey Sapporo
Special Offer: Package Deal
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (870)Write a Review
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Show reviews that mention
All reviewseuropean style hotelthemed hotelindoor gardenshower foambeautiful hoteleuropean feela wonderful place to stayfair sizehotel decorroom conditionsbeautiful roomother citieswalking distanceodori parkbreakfast buffet is goodbeds were very comfortablestaff service
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11 - 15 of 188 reviews
Reviewed 28 July 2017

This hotel has an interesting traditional European feel, with the decorations emanating an atmosphere of the old days, from the settings of the indoor garden, the lift with the mechanical floor indicator, to the room itself. We had booked the Deluxe Twin which got poster...More

Thank Peter C
Response from monsap, フロント オフィス マネージャー at Hotel Monterey SapporoResponded 11 August 2017

Thank you very much for staying in Hotel Monterey Sapporo. We are happy that you enjoyed our room and out style. And you had a great time during your nice stay. Actually in summertime is most best season in Hokkaido. You could see nice view...More

Reviewed 21 July 2017 via mobile

Nice hotel, clean rooms, convenient lo ated. Head towards the east gate towards JR Tower, exit station, turn left into encled.walkway. GAP store will be on left and bus terminal on right. Exit and you will see Hotel Monterey across parking lot. Decor is vintage....More

Thank Dean F
Response from monedl, フロント オフィス マネージャー at Hotel Monterey SapporoResponded 26 July 2017

Thank you very much for staying in Hotel Monterey Sapporo. Our hotel is closed to JR Sapporo station, so any tourists can enjoy shopping and eating around here. Also easy to access bus terminal and subway station so it's good for sightseeing. If you have...More

Reviewed 18 July 2017

Stayed here in July and would recommend this hotel. The train into Sapporo passes by the Monterrey, and it's relaxing to know where the hotel is located and how close it is to the station. The staff at reception were professional, but welcoming, and provided...More

Thank hobara
Response from monedl, フロント オフィス マネージャー at Hotel Monterey SapporoResponded 26 July 2017

Thank you very much for staying Hotel Monterey Sapporo. We are glad to hear that you enjoyed your hotel room and breakfast. The location of this hotel is easy to walk to Sappro station and any shopping area. It's really suitable for tourist. If you...More

Reviewed 7 July 2017 via mobile

I would like to let you know we had an unpleasant experience with the front desk staff. We didn’t expect to be treated like VIP customers. But the front desk staff were rude. My partner and I didn’t enjoy our experience. ホテルのチェックインは14時からと記載されており、予約した際にも、1日目の昼に荷物を預けに伺った際も14時にチェックインすると回答した。にもかかわらず、14時にフロントに行くと、清掃が遅れているので待ってくれ。こんなことは初めてでした。 部屋に入ると、気になるのは、明らかに目立つところしか掃除してない汚さ。 冷蔵庫を開ければ、有料のビールが入ってるドリンクホルダーは、いつも買う人がいないから、常にそのままなのか、汚れたまま。 ベッドルームは、バキュームをかけていないのか、端にはゴミ。...More

1  Thank hiromitousagi
Response from monsap, フロント オフィス マネージャー at Hotel Monterey SapporoResponded 9 July 2017
Google Translation

この度はホテルモントレ札幌をご利用頂き、誠にありがとうございました。 然しながら、折角数あるホテルの中から当館をお選び頂...More

Reviewed 4 July 2017 via mobile

Stayed for 3 nights in this hotel. It has a beautiful garden which attracts most tourists like me to book the hotel. However the room is so so only unless you have a room with good view just like the third night we checked in...More

Thank Traveltodiefor
Response from monsap, フロント オフィス マネージャー at Hotel Monterey SapporoResponded 18 July 2017

Thank you very much for staying in Hotel Monterey Sapporo. To ensure your experience next time, we will make improvements with our services as soon as possible. We appreciate your feedback and look forward to seeing you again.

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$ 66 - US$ 294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Sapporo
#9 Romantic Hotel in Sapporo
#9 Luxury Hotel in Sapporo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 66 - US$ 294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Sapporo
#9 Romantic Hotel in Sapporo
#9 Luxury Hotel in Sapporo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (532)
Room & Suite (354)
Dining (17)
Hotel & Grounds (422)
Bathroom (34)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
coolbreezejg
2 December 2016|
AnswerShow all 5 answers
Response from monsap | Property representative |
Dear Guest Thank you for your inquiry. I am truly sorry. There is no coin launderette. Thank you for your understanding.
0
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Google Translation
Lia L
14 September 2016|
AnswerShow all 2 answers
Response from chemislove | Reviewed this property |
The family room can accommodate 4 (4 single beds, they are not the super small kind and i could easily turn over). I think there might be space for another bed in the middle of the room. But you'd have to check with the... More
0
Votes
NCS2881
25 March 2016|
AnswerShow all 5 answers
Response from Theresa D | Reviewed this property |
Yes across the road from JR station...ask someone inside which door to exit for the Monterey. very comfortable and clean and yes also near shops of all kinds-which are mostly in the JR station. have fun!
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Votes
Room Tips
"We had a delux twin room for HK$2,000 per night which I think is good value"
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"919 is a corner roo which I thibk is a bit larger than standard, top floor."
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"I got a god deal on the room under $50 US but I think it should be a lot more. Higher floors have a better..."
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"Not recommendable"
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