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Mercure Hotel Sapporo

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1 room 2 adults 0 children
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1,105 Reviews from our TripAdvisor Community

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Showing 534: English reviews
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Singapore, Singapore
Reviewed yesterday NEW

I booked this hotel based on the premise of a shuttle bus from the Sapporo train station to the hotel. We waited at the designated stop but no bus showed up. It seemed that nobody at the station knew the bus shuttle had been discontinued, including the grumpy Tourist Information counter lady at the train station. Having to take the...

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Helpful?
Thank ALim76
Adelaide, Australia
Reviewed 2 days ago NEW

I often stay at Mercure Hotels when I travel. This one was the best I have stayed. The hotel was easy to find from local subway station. Right in the middle of the city close to shopping and entertainment area. Staff was polite and helpful but spoke little English. Manager was great and greeted me when he found out I...

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Thank TP5032
A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 days ago NEWvia mobile

This hotel was warm, cozy and had a easy feel to it. The location was great, really easy to get to loads of great restaurants and public transport. The breakfast was good- but get in early as lots of people are there when it fist opens! The room was very well sized by Japanese standards and had all the amenities...

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Thank A TripAdvisor Member
MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo, responded to this review

Dear Reviewer, Thank you so much for your fabulous review of your stay at the Mercure Sapporo and thank you for choosing to stay with us we certainly hope to see you again in the near future. Warm Regards Dean Daniels General Manager

Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

Plenty of nice food all around the hotel. Ramen Alley is just 'a stone throw' away. Airport bus stops within 2 mins walk. Bus 100 to Mitsui Outlet also across the road. Hassle free check in and clean rooms. They provide joint rooms as well. Only disappointment is with bedding and pillow. Too hard for my liking, but it's quite...

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Thank Leslie C
MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo, responded to this review

Hi Leslie C, Thank you for choosing to stay at the Mercure Sapporo and for taking the time to share your experience. Excellent to hear you enjoyed the Hotels location and service. Please do let me know if you are returning to the Hotel I would be more than happy to arrange a nice soft pillow for you. We look...

Geneva, Switzerland
Reviewed 6 days ago NEW

This place was one of the cheapest place we booked on our japan trip and it was amazing. The room and the service was great, the brekfeast amazing and the staff extremely nice. I highly recommend this place.

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Helpful?
Thank tufitri
MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo, responded to this review

Dear tufitri, Thank you for taking the time to share your experience and thank you for choosing to stay at the Mercure Sapporo. Fantastic to hear you found value for money in your stay and enjoyed the Hotel services and facilities. We hope to see you again in the near future. Warm Regards Dean Daniels General Manager

Petaling Jaya, Malaysia
Reviewed 1 week ago NEW

Nice hotel in Sapporo city. Really convenient to most Bar/Market/Eatery. The check-in was quick and the front desk speak good English. However, since breakfast lounge is quite small. You need to que to wait for the other guests to have breakfast before you can enjoy good breakfast. Really enjoyed the extensive beverage menu from the dispenser machines

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Thank Yogeswaran
Manila, Philippines
Reviewed 1 week ago via mobile

Pros: location, location, location! Super near to 2 subway lines exits, to shopping, to eating and to airport transfers. Cons: they discontinues services such as shuttle to mt moiwa without changing their website. Their site also shows french toiletries as available but i suggest they need to change as they dont even offer cotton nor lotion.

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Thank Buyer333
MercureHotelSapporo, General Manager at Mercure Hotel Sapporo, responded to this review

Dear Buyer333, Thank you for taking the time to share your experience. The Hotel has not offered a shuttle Mt Moiwa and I will have my team review the content thank you for highlighting this and please accept my apologies for any confusion. Regarding the in room amenities the French toiletries are offered in all privilege room types inclusive of...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

I stayed at the mercure for 4 nights on our recent hokkaido trip from 2/4/17-6/4/17. It was the end of the winter season nearing spring. It was definitely a great choice of hotel. Though it's a 3 star hotel, the double room was adequately spacious. The location itself is in the susukino area which is famed for its bars, restaurants...

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Thank Desmond T
Reviewed 3 weeks ago

LOCATION LOCATION LOCATION!!!. The hotel is very close to the famous Susukino, actually it IS in Susukino. Next street to the hotel is the famous 'Ramen street' 7-11 is 50 meter away from hotel. Susukino area is 24 hrs alive.

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Thank umosydney
Honolulu, Hawaii
Reviewed 4 weeks ago via mobile

Great service and friendly staff. I couldn't be more pleased with my stay, except I would have liked a view of the Main Street. But, I was not in the room long enough to enjoy the scenery. Mercure Hotel is very convenient and located close to Tanukikoji Shopping Mall, the underground mall, Pole Town, a minute or two walk to...

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Helpful?
Thank Cary M
MercureHotelSapporo, 支配人 at Mercure Hotel Sapporo, responded to this review

Hi Cary M, Great to hear you enjoyed your stay at the Mercure Sapporo and thank you for choosing the Hotel. Our location is definitely a plus with all guests enjoying the surrounds of the Hotel. We look forward to your return to Sapporo and another pleasant stay. Warm Regards Dean Daniels General Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Mercure Hotel Sapporo

Address: 2-2-4 Minami 4 Jo Nishi, Chuo-ku, Sapporo 064-0804, Hokkaido
Region: Japan > Hokkaido > Sapporo
Price Range: ₹ 4,084 - ₹ 15,040 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Sapporo 3*
Number of rooms: 285
Reservation Options:
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Also Known As:
Mercure Hotel Sapporo Hokkaido
Hotel Style:
#4 Family Hotel in Sapporo
#4 Business Hotel in Sapporo
#5 Romantic Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Sapporo staff and other travellers.
46 questions
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Questions? Get answers from Mercure Hotel Sapporo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessibility, higher floor”
574mickeyt, 20 Feb 2017 | Read review
“Smoking room is on the 4th floor, so will take time to reach there if you stay on high floors”
, 1 Jan 2017 | Read review
“good location”
polariscmy, 23 Dec 2016 | Read review
“View from room across street was fine.”
  • View of neighborhood across street from Sapporo Mercure. Note subway entrances at bottom right.
ChuckP411, 26 Nov 2016 | Read review
“Susukino is just around the corner and has a lot of eateries.”
davidlS3592QB, 13 Sep 2016 | Read review
5 of 5