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Midtown Shangri-La,Hangzhou

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Traveller (310)
Room & Suite (95)
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Overview
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No.6 Changshou Road, Hangzhou 310006 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from Midtown Shangri-La,Hangzhou
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (356)
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Show reviews that mention
All reviews horizon club kerry center central market craft beer own brewery desk staff was great spacious lobby travel tips definitely stay at this hotel again west lake nice design restaurants and shopping excellent room hotel is great hotel concierge hong kong beef noodles
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1 - 5 of 115 reviews
Reviewed 3 days ago via mobile

I had a weekend trip with my boyfriend to Hangzhou for a Trail Run event. After all the tiredness I had experienced from the race, we pampered ourselves well in this lovely hotel. I met a staff Alice Tong in the hotel who is also...More

Thank Lynn Q
Response from Ruby X, Public Relations Manager at Midtown Shangri-La,HangzhouResponded 2 days ago

Dear Lynn Q, thank you for your recent stay at Midtown Shangri-La, Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to...More

Hotel's Favourite
Reviewed 13 July 2018 via mobile

The location of the hotel is convenient, just on top of Fengqi metro station. If you come from Pudong Airport in Shanghai, you can take the long distance coach service direct to Hangzhou, which is 3 hours flat. The coach will drop off at a...More

1  Thank aadroit
Response from Ella C, Public Relations Manager at Midtown Shangri-La,HangzhouResponded 16 July 2018

Dear aadroit ,we regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for flawless service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences...More

Reviewed 2 weeks ago via mobile

This is our second stay at this hotel for a weekend holiday and the service is still excellent。 Very good value for money in terms of hardware and the services. The location is also great for tourist, within walking distance to the Westlake and next...More

Thank SPAFAN711
Response from Ruby X, Public Relations Manager at Midtown Shangri-La,HangzhouResponded 1 week ago

Dear SPAFAN711, thank you for your recent stay at Midtown Shangri-La Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see...More

Reviewed 3 weeks ago via mobile

Midtown Shangri-La Hangzhou is a great place to stay. It is in a very good location. Staff are very friendly and helpful. Hotel has a very well equipped gym and great swimming pool. Great service in the horizon lounge with the most amazing staff. Highly...More

Thank johnoneill2018
Response from Ruby X, Public Relations Manager at Midtown Shangri-La,HangzhouResponded 2 weeks ago

Dear johnoneill2018, thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon to shape your own unique Shangri-La experience.

Reviewed 3 weeks ago

My wife and I stayed here for a couple of nights during my business trip to multiple cities across China. We stayed in similar 5-star hotels throughout the trip and this was by far the most expensive hotel and the price did not seem justified...More

Thank Bhaskar B
Response from Ruby X, Public Relations Manager at Midtown Shangri-La,HangzhouResponded 2 weeks ago

Dear Bhaskar B, thank you for your feedback. We regret we were not able to provide you with the quality of food and service you expected. We are constantly working to improve our menu offerings, and your comments will help us ensure that we are...More

View more reviews
About
Description
Midtown Shangri-La, Hangzhou, is the newest flagship and second Shangri-La hotel in Hangzhou, offering 417 guestrooms and suites, world-class dining outlets and the city's largest pillar-less grand ballroom. The More hotel is part of the Kerry Central complex, a modern mixed-use development in downtown Xiacheng district, which also includes an office tower, apartments and a high-end shopping mall Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
417
Price range
US$ 173 - US$ 286 (Based on Average Rates for a Standard Room)
Location
China > Zhejiang > Hangzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
417
Price range
US$ 173 - US$ 286 (Based on Average Rates for a Standard Room)
Location
China > Zhejiang > Hangzhou
Photos
Traveller (310)
Room & Suite (95)
Dining (45)
Pool & Beach (11)
Business Centre & Event Rooms (15)
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Questions & Answers
Ask a question
angseowlian
13 September 2017|
Answer
Response from Ella C | Property representative |
Dear Angseowlian, Warm Greetings from Midtown Shangri-la, Hangzhou! Additionally rollaway bed would be added in the deluxe room, which will be charged RMB350 and subject to availability. For twin rooms, all the beds are... More
0
Votes
Room Tips
"Westlake view and avoid to stay 5 floor since that's swimming pool so many people will pass your floor"
531bayus
2 Sep 2018
Read review
"Ask for lake view"
alexy197
4 Aug 2018
Read review
"All rooms are good"
johnoC7572CT
25 Jul 2018
Read review
"Lake facing rooms are the best"
L3964BDrichardt
6 May 2018
Read review
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