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Holiday Inn Xiaoshan Hangzhou

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#37 of 2,302 Hotels in Hangzhou
Certificate of Excellence
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Holiday Inn Xiaoshan Hangzhou
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158 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Patong, Thailand
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 days ago NEW via mobile

Stayed 1 night there Nov29/30. Check in was quick and friendly. First thing I noticed that the Lobby area was very cold. Basically confirmed due to the fact that the reception staff were wearing winter coats. The bar is located in the lobby are but the temperature made it impossible to be used. The room was ok. What I didn't... More 

Helpful?
Thank Gilles V
1 review
Reviewed 12 October 2016 via mobile

Great hotel. Really worth for money. West lake is only about 10 minutes away and other shopping centers too. There is a halal restaurant within walking distance from the hotel. Only negative was breakfast buffets wasn't great as it had mostly only Chinese dishes n not much western or any other.

Helpful?
Thank SHEHAN S
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.We will share these with our team so that we can continue to improve our breakfast. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

1 review
Reviewed 30 September 2016 via mobile

Good room, nice place. But the breakfast is same everyday. It's boring. Small lobby. One day i forgot to bring my wallet, it left in my room, and it didn't lost. Thanks for the room service. You do great job.

Helpful?
Thank Fretty E
Barrie, Canada
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 September 2016

Stayed 2 nights for business. This location was near where I had to work. The Hotel lobby was filthy. Usually everywhere I go in China cleanliness is above standard. Not here. lots of construction around the area so you kinda feel like your part of it. My room was a good size and the bed very comfortable. Bathroom was huge... More 

Helpful?
Thank Dan99191
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Macau, China
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 August 2016

Have stayed there a few times over the years and just recently for one night. The hotel is located about 25 to 30 minutes from the airport. It will take some time to get to Hangzhou to visit the tourist locations. The shopping mall next to the hotel is under construction but a bit further away you can find convenient... More 

Helpful?
Thank Rob v
Joy J, Guest Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.with regard to smoking problem, we will do something . Thanks again for your feedback.Hope to see you again soon. More 

hongkong
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 July 2016 via mobile

I stayed here two nites and the hotel is acceptable , rooms are fine n they do have a few English tv channels The bathroom is especially nice! Only complaint is two days in a row I sat down for the breakfast buffet and went to get something to eat n came back and my table was cleared n other... More 

Helpful?
Thank frickyhongkong
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Thank you for your candid review. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so... More 

Leicestershire, United Kingdom
Level Contributor
78 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 May 2016 via mobile

Stayed at this hotel after a week in yiwu This hotel is looking a little tired and could do with some renovation work Bar area is located in the lobby and has entertainment most nights Bar also has a happy hour Restaurant was average Tried to get a coffee in the morning before we departed and was directed to the... More 

Helpful?
Thank saligao
Joy J, Public Relations Manager at Holiday Inn Xiaoshan Hangzhou, responded to this review

Dear guest, thank you very much to stay with us and appreciate for your suggestion. your valuable suggestion is motivation to improve us. thank you again! Hope to see you again soon! More 

Sanur, Indonesia
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 May 2016 via mobile

A nice hotel, worthy of the Holiday Inn name. Clean & comfortable rooms & bed. However this hotel requested a high room deposit amount. Also the location is actually not within old city of HangZhou, but in a satellite town which is now apart of the HangZhou greater city. It is close to HangZhou international airport, which is in XiaoShan.

Helpful?
Thank donmochino
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 April 2016

I have been there few times and I was satisfied every time! (2014, 2015) Staff is very good! Food is excellent! Rooms are big and quiet! If need to good rest after horrible day in work, there is your Hotel!

Helpful?
Thank Jiří V
Hong Kong
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 27 March 2016

The hotel located 10 minutes away from the nearest underground station (People Square station). However that was only the entrance of a long tunnel and took another 10 minutes to reach the platform. I had big luggage and created some trouble. Also the underground station nearby required more than 30 minutes to reach West Lake and required to make 2... More 

Helpful?
Thank loo_stanley

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Xiaoshan is located at south of Qiantang River, nearby Hangzhou and Shaoxing and only 200km from Shanghai. The biggest airport of Zhejiang Province is located here as well. Xiaoshan has long history over 8000 years and Xiang Lake is called the sister of the West Lake. It has its own history. Holiday Inn Xiaoshan Hangzhou is located at central business district of Xiaoshan, High-Long Plaza, just 20 minutes drive from airport and 20 minutes from Hangzhou central business district. ... more   less 

Additional Information about Holiday Inn Xiaoshan Hangzhou

Address: No.688 Shanyin Road, Xiaoshan District, Hangzhou 311023, China
Region: China > Zhejiang > Hangzhou
Price Range: ₹ 4,020 - ₹ 4,981 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Xiaoshan Hangzhou 4*
Number of rooms: 417
Reservation Options:
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Also Known As:
Holiday Inn Xiaoshan Hangzhou Hotel Hangzhou
Holiday Inn Hangzhou
Hotel Style:
#5 Best Value Hotel in Hangzhou
#34 Luxury Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Xiaoshan Hangzhou staff and other travellers.
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Questions? Get answers from Holiday Inn Xiaoshan Hangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“construction 360 degrees around the hotel.”
 of 5 bubbles Dan99191, 28 Sep 2016 | Read review
“If need to change money then do it on hotel reception because faster, safer.”
 of 5 bubbles 123ji_v, 10 Apr 2016 | Read review
“Stayed on 14th Floor and was quite”
 of 5 bubbles wizardj007, 29 Apr 2015 | Read review
“Ask for a room on high floors for a good view”
 of 5 bubbles arntet, 23 Jan 2013 | Read review
“Most of the rooms are quiet as they are all located far away from the elevator room.”
 of 5 bubbles Rugby_Joe_Taipei, 20 Oct 2011 | Read review
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