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West Lake Golden Plaza Hotel

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West Lake Golden Plaza Hotel
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283 Reviews from our TripAdvisor Community

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There are newer reviews for West Lake Golden Plaza Hotel
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Showing 33: English reviews
King of Prussia, Pennsylvania, United States
Reviewed 25 August 2014 via mobile

We arrived late, and was told there was no hot water. They told us that we could use another room to shower but we had to schedule a time since all the guests were taking turns using that shower. We said no thanks and that we'd just take a cold one. Was told that the hot water was fixed the...

Thank Melissa L
Brisbane, Queensland, Australia
Reviewed 16 April 2014

I didn't enjoy my stay here. Far too large and impersonal to be pleasant. The dining room was like a large food hall and it was difficult to get service. The room was large enough but not especially clean...probably because it liked shabby. We were with a group so it was possibly a cheap option but did not compare with...

Thank Jan R
Reviewed 22 September 2013

This hotel is well located - 15 minutes walking from the lake. Rooms and beds are clean although the carpet would need changing and paintings would need to be refreshed. It is good value for money. The restaurant only offers Chinese options and I would suggest to have breakfast outside. Walls are quite thin and you wouldn't want lousy neighbours...

1Thank lpb_38
Ho Chi Minh City, Vietnam
Reviewed 19 August 2013

We arrived at the hotel very late and the first impression I had entering the lobby it was like entering a train station deserted and dark. Miss the recepion is was very cold and unprofessional. Room was very clean ,spacius and the bathroom was nice and big. Breakfast has a decent fare to offer...need to improve! Overall yuo can find...

Thank Sabrina v
New Delhi, India
Reviewed 5 July 2013

This was the first time i traveled to Hangzhou. No clue about the city or the whereabouts, i was pleasantly surprised. What a nice interesting place. I was recommended West lake golden plaza by the colleague i was to meet and do business with. Its central (of course depends on where your area work lies) and that a plus plus....

Thank Looknfeel
Minneapolis, Minnesota
Reviewed 24 March 2013

For the low cost by Western standards, this hotel offers a clean, comfortable room in Hangzhou. As others have mentioned, it is a 15-minute walk from West Lake. If you're adventurous, there are plenty of local restaurants and convenience stores nearby. Check-in and out was easy but we had to leave a deposit of 2x our room rate for a...

Thank RickyBobbie
Copenhagen, Denmark
Reviewed 5 September 2012

We stayed at this hotel for two nights. It is a standard business hotel with Western style interior. The furnishing was in a good condition and the cleaning was actually much than the average for Chinese hotels (which can be quite appalling). We were a little surprised at first by the size of the room deposit, as we were only...

Thank kjlarsen
Guilin, China
Reviewed 22 August 2012

The hotel is in a great location which is just about 15 min walking to the city center. And about 20-30min walking (if I had got the right direction) to hte most properous street - Qinghefang. Because I was a buget visitor so I thought walking in a distance to the street was fine. The view from the room was...

Thank Kevin1982-Tan
Lleida, Spain
Reviewed 13 July 2012

Stood there just for one night, good place, friendly staff and elegant room. We were lucky to stay in a corner room, so with all curtains opened we could see the town at our feet, great sensation.

1Thank Lewis V
Mantsala, Finland
Reviewed 11 May 2012

Very spacious and comfortable room, good location in the center, but not 'closed' to the lake. Friendly staff with poor English skills. Tasty food in the restaurant, but interior and waiters are so messy (extremely dirty clothes, nails...), that you don't want to think how the kitchen looks like. However no food poisoned even if eating there two lunches (only...

2Thank Finpol

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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities

Additional Information about West Lake Golden Plaza Hotel

Address: No.131 Jiefang Road, Shangcheng District, Hangzhou 310009, China
Region: China > Zhejiang > Hangzhou
Price Range: ₹ 3,827 - ₹ 5,301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Lake Golden Plaza Hotel 4*
Number of rooms: 288
Reservation Options:
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Hotel Style:
#57 Luxury Hotel in Hangzhou
#62 Best Value Hotel in Hangzhou
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Questions & Answers

Questions? Get answers from West Lake Golden Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good price to book the this hotel room”
 of 5 bubbles Kellin100, 14 Dec 2015 | Read review
“Upper floor rooms and on backside are more quiet.”
 of 5 bubbles guru52, 15 Jan 2015 | Read review
“Channel 86 will give you CCTV in english”
 of 5 bubbles JanR470, 15 Apr 2014 | Read review
“rooms are all ok , dont expect a view, try and get the front rooms.”
 of 5 bubbles Looknfeel, 4 Jul 2013 | Read review
“Good-viewed room needed to be asked to the hotel”
 of 5 bubbles Kevin1982-Tan, 21 Aug 2012 | Read review
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