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    Hangzhou Xanadu Narada Hotel

    No.3318 Xianghu Road, Wenyan Town, Xiaoshan District, Hangzhou 311258, China
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$ 117
    US$ 112
    SAVE US$ 5
    US$ 114
    US$ 117
    Traveller (183)
    Room & Suite (33)
    Dining (15)
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    Overview
    • Excellent39%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “small lake” (6 reviews)
    “black swans” (4 reviews)
    “crowne plaza” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Longhill Hotel
    74 reviews
    #1,295 of 2,420 hotels in Hangzhou
     
    The First World Hotel
    155 reviews
    #71 of 2,420 hotels in Hangzhou
     
    Hangzhou Songcheng Hotel Xianghu
    1 review
    #88 of 2,420 hotels in Hangzhou
     
    Xianghu Yizhan Hotel
    1 review
    #101 of 2,420 hotels in Hangzhou
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (251)
    Traveller rating
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    1 - 5 of 119 reviews

    Reviewed 4 July 2017 via mobile

    Peaceful hotel. Booked as part of SNA tour and absolutely lovely! Clean, comfy, spacious and very polite staff. King size bed is gorgeous. Only downfall is that we have to check out! Highly recommended.

    Thank Moana033
    Response from Viola W, Manager at Hangzhou Xanadu Narada HotelResponded 6 July 2017

    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

    Reviewed 21 May 2017

    Wonderful hotel situated by a lake which was great for walking - the rooms were very clean and spacious and had a balcony with views overlooking the lake, it had a very serene feel about it. The breakfast was wonderful catering for both Asian and...More

    Thank Chrisjennifer_12
    Response from Viola W, Manager at Hangzhou Xanadu Narada HotelResponded 22 May 2017

    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, MarCom Manger

    Reviewed 14 May 2017

    Hotel room was large, clean, modern and very comfortable. We had a balcony overlooking the magnificent lake. Free bottles of water. Breakfast was buffet style asian and Western. Plenty to choose from. Dining room overlooks the beautiful ground and lakes. The grounds are just magnificient,...More

    Thank ellabella498
    Response from Viola W, Manager at Hangzhou Xanadu Narada HotelResponded 15 May 2017

    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

    Reviewed 15 March 2017

    This hotel is situated by a lake and is wonderful for walking - wooden walkways around the lake. It feels like an escape to a resort which was wonderful after the hectic pace of touring and sightseeing on whirlwind tour! Great restaurant and the breakfast...More

    Thank NotTheGnome
    Response from Viola W, Manager at Hangzhou Xanadu Narada HotelResponded 23 March 2017

    Dear Sir: Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the restaurant service ,WIFI and so on. Rest assured that these issues will be...More

    Reviewed 24 January 2017

    This is an absolute beautiful hotel, although it is a bit isolated, it is well worth the visit. The hotel is large, clean and offers many amenities. The hotel is situated next to a lake, our room offered a beautiful view, as did the restaurant...More

    Thank princess1964Ontario
    Response from Viola W, MarCom Manger at Hangzhou Xanadu Narada HotelResponded 21 February 2017

    Dear Sir: Thank you for your feedback. We understand and apologize for the inconvenience caused by the room and shower facility. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • US$ 93 - US$ 133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Hangzhou
    • #26 Best Value Hotel in Hangzhou
    • #29 Luxury Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 301
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Agoda, Hotels.com, Expedia, Orbitz, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Hangzhou Xanadu Narada Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Sofitel Xanadu Hotel Hangzhou ,
    • Sofitel Hangzhou ,
    • Accor Xanadu Hotel Hangzhou ,
    • Hangzhou Sofitel
    Add Photo Photos
    Traveller (183)
    Room & Suite (33)
    Dining (15)
    Pool & Beach (14)
    Hotel & Grounds (156)
    Bathroom (11)
    Family and Play Areas (8)
    Business Centre & Event Rooms (2)
    Nearby
    Longhill Hotel
    74 reviews
    7.31 km away
     
    Hangzhou Songcheng Hotel Xianghu
    1 reviews
    6.92 km away
     
    Xianghu Yizhan Hotel
    1 reviews
    3.79 km away
     
    The First World Hotel
    155 reviews
    6.95 km away
     
    Nearby Restaurants
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    Qianjiang Fishing Village
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    1.91 km away
    Xin TingZi Restaurant (Wen Yan)
    1.92 km away
    Nearby Attractions
    Hangzhou Songcheng Xianghu scenic spot
    187 reviews
    6.95 km away
    Xiang Lake Tourist Resort Area of Hangzhou
    56 reviews
    5.45 km away
    Hangzhou Polar Ocean World
    39 reviews
    5.40 km away
    Hangzhou Orient Culture Park
    27 reviews
    2.56 km away
    Ask a question
    Questions & Answers
    apac_oscar
    5 March 2017|
    AnswerShow all 2 answers
    Response from John H | Reviewed this property |
    By going to the IHG website and looking for hotels in China that are part of the group I did not see the Crown Plaza Hangzhou Xanadu listed. I therefore assume it is not a part of the group.
    0
    Votes
    QUINITA B
    29 September 2016|
    AnswerShow all 2 answers
    Response from Desma P | Reviewed this property |
    I don't know what the policy is for visitors.
    0
    Votes
    Doralece D
    29 September 2014|
    AnswerShow all 2 answers
    Response from phylgary | Reviewed this property |
    I don't have an answer but their website has a contact email that you can directly contact and ask. Good luck!
    0
    Votes
    Room Tips
    "Rooms on upper levels offer better views"
    Read review
    "Make sure you get a room with a lake view"
    Read review
    "Be sure to ask for non-smoking room if bothered by tobacco smoke"
    Read review
    "Overlooking the lake"
    Read review
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