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Sofitel Hangzhou Westlake

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Traveller (306)
Room & Suite (108)
Dining (33)
Overview
No.333 Xihu Avenue, Hangzhou 310002 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Reviews (671)
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388 results
Traveller rating
150
113
72
33
20
Traveller type
Time of year
LanguageEnglish
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150
113
72
33
20
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1 - 5 of 388 reviews
Reviewed 1 week ago

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Review collected in partnership with Accorhotels.com
Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 5 days ago

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Reviewed 4 weeks ago

The best thing of this hotel is its location. Just walk across a road and West Lake is just over there. The hotel looks a bit old from outside but I guess my room has been renovated recently. The room is spacious, however, the sound-proof...More

Thank CyrilC1287
Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 2 weeks ago

Dear Cyril C, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's...More

Reviewed 4 weeks ago

We didn't stay at this hotel but where in the neighbourhood and wanted to have something lite to eat and a drink. So we entered the hotel and they had a sort of brunch going on the the all day dining restaurant. So we went...More

Thank Cheryan
Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 2 weeks ago

Dear Cheryan, Thank you for taking the time to tell us about your experience at the Sofitel Hangzhou Westlake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive...More

Reviewed 28 July 2018

I stayed at the Sofitel Westlake Hangzhou in July 2018 for business. Pros: • Near the Westlake, a renowed tourist attraction. • It is also near dining and drinking locations • Short distance by taxi to the Hangzhou and Hangzhou East train stations. • Room...More

1  Thank KevinKSY
Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 2 August 2018

Dear KevinKSY, Thank you for taking your time to share your experience base on your stay in Sofitel Hangzhou Westlake. I am so happy to receive your positive comments on hotel's terrific location and our staff provide a high quality service upon your C/I、C/O and...More

Reviewed 8 July 2018

Beautiful calm location next to the West Lake - interiors starting to show a bit of ware and tear, and need some investment to bring back to standard - as other new hotels appearing and offering top range service. Location thouhg walking around the west...More

Thank michaelrp2018
Response from SofitelHangzhou, Manager at Sofitel Hangzhou WestlakeResponded 9 July 2018

Dear michaelrp2018, Thank you for taking the time to tell us about your experience at the Sofitel Hangzhou Westlake. I am sorry that hotels appearing did not meet your expectations; please allow me to express my sincerest apologies. we hope to have another chance to...More

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About
Description
Sofitel Hangzhou Westlake occupies a unique lakeside site close to Hangzhou’s business and shopping district, only a short walk from the recreational complex of Xihutiandi. Business and leisure travelers ...More alike will find this the ideal location for a comfortable and relaxing stay. 2014, Sofitel Hangzhou Westlake has re-launched to enable the hotel to offer enhanced guest service and better reflect the Sofitel trademark blend of French sophistication and art de vivre with the essence of traditional Chinese hospitality. Hotel enjoys convenient access to Hangzhou’s Xiaoshan International Airport and the Hangzhou East Railway Station. It takes only 10 minutes by car to reach the Hangzhou City Railway Station and five minutes on foot to Metro Line 1 station. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free Parking
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
233
Price range
US$ 120 - US$ 201 (Based on Average Rates for a Standard Room)
Also Known As
Sofitel Hangzhou Westlake Hotel Hangzhou
,
Hangzhou Sofitel
Location
China > Zhejiang > Hangzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
233
Price range
US$ 120 - US$ 201 (Based on Average Rates for a Standard Room)
Also Known As
Sofitel Hangzhou Westlake Hotel Hangzhou
,
Hangzhou Sofitel
Location
China > Zhejiang > Hangzhou
Photos
Traveller (306)
Room & Suite (108)
Dining (33)
Pool & Beach (3)
Nearby
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Nearby AttractionsSee all 449 attractions in Hangzhou
Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)
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.93 km away
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1.04 km away
Hangzhou Museum
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Questions & Answers
Ask a question
MrTembusu
10 March 2018|
AnswerShow all 3 answers
Response from Jilnick | Reviewed this property |
Breakfast options within walking distance from hotel, cheaper too. Our room faces the main road & the outside noise was not too bad & ok for us.
1
Vote
AZ_mom
3 November 2017|
AnswerShow all 2 answers
Response from TTle888 | Reviewed this property |
Yes they do
0
Votes
rui25frosty
5 January 2017|
AnswerShow all 2 answers
Response from Rachael T | Reviewed this property |
Sorry, I likely will not be much help. I took a cab and gave him the name of the hotel and address. Good luck!
0
Votes
Room Tips
"Choose upper floors, mine is on second floor and I could hear people shouting on the street."
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"Choose the rooms facing the street to get better privacy as the back rooms face residential areas"
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"If you book this hotel you should only expect a Novotel experience"
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"Try to get a corner room"
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