We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
28/1/2018 29/1/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Shangri La Hotel Hangzhou

    No.78 Beishan Road, Xihu Distric, Hangzhou 310007, China
    Hotel website
    Save
    Lowest prices for your stay
    28/1/2018 29/1/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$ 149/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 138
    US$ 123
    SAVE US$ 15
    US$ 138
    US$ 138
    Traveller (247)
    Room & Suite (58)
    Dining (10)
    Overview
    • Excellent36%
    • Very good41%
    • Average15%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “west wing” (29 reviews)
    “horizon club” (15 reviews)
    “classic hotel” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Shangri La Hotel Hangzhou
    Special Offer: Book Direct and Save
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 123.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hangzhou hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9e4888f1ee5247f4ac954892d4b988dd", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":306869,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35739562],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":123,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9e4888f1ee5247f4ac954892d4b988dd","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":138,"lowestMetaPrice":123,"additionalPartner":false,"highestMetaPriceDisplay":138,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":138,"lowestMetaPrice":123,"highestMetaPriceDisplay":138,"hotelName":"Shangri La Hotel Hangzhou","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjllNDg4OGYxZWU1MjQ3ZjRhYzk1NDg5MmQ0Yjk4OGRkIiwiQUlLIjoiODc5MzczMTBjMGIyNDZjMzk4YzE4Y2E1MjlhM2YzMTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$ 123", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79789777":"AgodaIB","78847041":"OrbitzEWS","79399455":"CheapTicketsEWS","68905357":"CancelonIB","35739562":"BookingCom","109213241":"HotelsCom2IB","53932939":"TravelocityEWS","32700575":"Expedia","65672277":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (829)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 311 reviews

    Reviewed 2 days ago

    We had a very pleasant stay on Horizon Floor. The location of this hotel is the best in Hangzhou, right by the lake front. The Horizon Lounge is always an excellent place to relax and unwind, stunning views, beautiful nature all year round. The room...More

    Thank PeterSchreiber8888
    Reviewed 1 week ago via mobile

    This Shangrila hotel is across the road and looking over the beautiful Westlake. It has a wall of pictures of world leaders and famous visitors who had stayed. The grounds and landscape are well manicured. It’s buffet are famous for its variety and tastes...certainly one...More

    Thank Victor H
    Response from 杭州香格里拉饭店, 销售部 at Shangri La Hotel HangzhouResponded 1 week ago

    Dear Victor H, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We will certainly share this review with...More

    Reviewed 1 week ago

    Past midnight on a freezing November night two years ago. I just arrived there after long day at work and flight from Hong Kong. My hostess dropped me there. She insisted that I have a look at the lake there but it was way too...More

    Thank mytrystwithangkorwat
    Response from 杭州香格里拉饭店, 销售部 at Shangri La Hotel HangzhouResponded 1 week ago

    Dear mytrystwithangkorwat, Thank you for your review of Shangri-la Hotel Hangzhou. We too are disappointed with your stay experience with us and are concerned about the service issues you have raised. Would you please provide us with more details via email at slh@shangri-la.com so we...More

    Reviewed 2 weeks ago

    Four of us (a family with two children) arrived a bit late and was received by a trainee. She was not so familiar with the whole process and needed help from senior staff from time to time. The rooms were huge, with the excellent location...More

    Review collected in partnership with shangri-la.com
    Thank junyi_fan
    Response from 杭州香格里拉饭店, 销售部 at Shangri La Hotel HangzhouResponded 1 week ago

    Dear junyi_fan, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We will certainly share this review with all...More

    Reviewed 3 weeks ago via mobile

    I went to shangri-la in December,2017. Great view and excellent location. They're all very delicate to the job. I had one appointment which changed time,I have to leave my kids in the lounge for 30 mins. Karen ( lounge manager) who help to watch them...More

    Thank lucy w
    Response from 杭州香格里拉饭店, Communications. at Shangri La Hotel HangzhouResponded 2 weeks ago

    Dear lucy w, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We will certainly share this review with...More

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 118 - US$ 188 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Business Hotel in Hangzhou
    • #28 Luxury Hotel in Hangzhou
    • #42 Best Value Hotel in Hangzhou
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 382
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Travelocity, Orbitz, Hotels.com, Hotwire and HotelQuickly so you can book your Shangri La Hotel Hangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Zhejiang >
    • Hangzhou
    • Also Known As
    • Shangri La Hangzhou ,
    • Hangzhou Shangri La
    Add Photo Photos
    Traveller (247)
    Room & Suite (58)
    Dining (10)
    Pool & Beach (5)
    Hotel & Grounds (190)
    Bathroom (6)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 2,486 hotels in Hangzhou
    Lotus Glade Hotel 52 Villa
    40 reviews
    .75 km away
    Four Seasons Hangzhou at West Lake
    536 reviews
    .94 km away
    Zhejiang Narada Grand Hotel
    154 reviews
    1.51 km away
    Yuan Lifetel
    2 reviews
    .25 km away
    Nearby Restaurants
    Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
    156 reviews
    .77 km away
    Lou WaiLou (GuShan Road)
    252 reviews
    .38 km away
    WL Bistro (Four Seasons Hotel Hangzhou at West Lake)
    29 reviews
    .94 km away
    Starbucks (Qu Yuan Feng He)
    16 reviews
    .31 km away
    Nearby Attractions
    West Lake (Xi Hu)
    6,748 reviews
    1.24 km away
    Su Causeway
    262 reviews
    .78 km away
    Gu Shan (Solitary Hill)
    434 reviews
    .48 km away
    Ping Hu Qiu Yue
    391 reviews
    1.17 km away
    Questions & Answers
    Get quick answers from Shangri La Hotel Hangzhou staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "The rooms with lake view on Horizon Floor or higher are the jewels. Stunning views."
    Read review
    "Lake view rooms."
    Read review
    "West Wing More Convenient"
    Read review
    "take rooms ending with odd numbers they face the lake"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing