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JW Marriott Hotel Hangzhou

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#3 of 2,326 Hotels in Hangzhou
Certificate of Excellence
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JW Marriott Hotel Hangzhou
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455 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Hangzhou
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Showing 247: English reviews
Reviewed 14 September 2014

Very grateful to the hotel all staff attentive service. Perennial outside travel life, is your enthusiasm to dissolve my tired. In particular executive lounge service personnel.I use them every day The restaurants are delicious with a wide variety of western and asian food fitting any taste. The location in the city center is also great, a quick taxi ride to...

1Thank wang w
Hangzhou, China
Reviewed 10 September 2014

The hotel is about a 30 min walk to the West Lake . When you visit Hang Zhou , I think JW Marriott is the best choice of you . Close to Hang Zhou Tower .Convenient location . At high floor ,you can overview the West Lake . Exec lounge stuff is a comfortable place to stay(26th floor) .

1Thank Dany G
Shanghai, China
Reviewed 8 September 2014

The friendliness of all the staff and the atmosphere make the J W Marriott a great base for a weekend trip to Hangzhou. Its about a 30 min walk to the West Lake and taxis can be hard to find, but walking is a much better way to see a City. The Exec Lounge has a good view and ask...

1Thank Gouldie1973
Cupertino, California
Reviewed 7 September 2014

I love Hang Zhou, and every time I visit Hang Zhou I now stay at the JW Marriott. The hotel is quite new and beautiful. The staff is the most friendly and helpful of any hotel that I have ever been to anywhere, their goal is to make you happy from the time you first arrive until the time you...

2Thank John B
New York City, New York
Reviewed 6 September 2014

The hotel is in a heart of business district. Close to many offices and mostly in 20-40 min ride to almost any part of the city. A very convenient location. You might want to take executive lounge package. Nice view of the lake from 26th floor. Exec lounge stuff is very attentive. Tip: the package gives you two hours a...

Thank AndreiC99
Reviewed 30 August 2014

The 2nd travel in Hangzhou, I choosed JW marriott for the staying. High quality / price and nice service for all staff. I recommend the hotel and hope to visit soon.

Thank Eva C
Washington, D.C.
Reviewed 13 August 2014

Very conveniently located right at the Wulin Square area with plenty to do around the hotel location. It is about 10 minutes taxi ride from the West Lake district. The sports bar in the basement of the hotel is a great place to hang out in the evening for a cold one! The staff is very polite and well conversed...

1Thank Aitchisonian
London, United Kingdom
Reviewed 3 August 2014

Rooms were a little too bright for my taste and garishly decorated -- white everywhere and very institutional feeling. This is definitely your typical business hotel, but didn't quite have that feeling of luxury or quality that JW Marriott is know to have elsewhere. The English skills of the staff were weak, leading to several wrong food orders and challenges....

Thank HK-squared
Kelvin W, Front Office Manager at JW Marriott Hotel Hangzhou, responded to this review

Dear Valued Guest “HK-squared”, Thank you very much for your building comment. We always consider our guests experience as a measure of achievement in our service goals. We would like to improve in managing the average foreign language skills of our colleagues. And deeply accept your notes about the room facilities, which in first place has been inspired by the...

Hangzhou, China
Reviewed 21 July 2014

The staff is very nice and helpful, the concierge helped us to arrange the tour around the city, the rooms are beautiful and the food is excellent quality. if i travel again to this city i will stay in JW Marriott.

Thank olivia m
Hyderabad, India
Reviewed 17 July 2014

Hangzhou is a industrial + tourist city in form of West Lake. This hotel is little away from West Lake , Hangzhou. Hence a little quite and away from hustle near West Lake. Also it is not in the downtown area where the major industrial activity happens. But it is near the Cultural Plaza and Yanan Road.Which is also heart...

Thank vashishth18

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  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
JW Marriott Hangzhou offers unmatched luxurious accommodations. Guest rooms are tastefully designed and appointed with guests’ utmost comfort in mind. Deluxe rooms, executive rooms and spacious suites are available to meet every discerning taste. The executive lounge overlooks West Lake with spectacular view of downtown, serves a full breakfast, choice refreshments and delicate snacks throughout the rest of the day. In the evening, cocktails and selected wines are served along with a variety of appetizers, international and local favorite dishes by our culinary team. Three world-class restaurants offer unforgettable culinary experiences. On-site amenities are catered to your home away from home needs such as a relaxing swim at our indoor pool; pamper yourself in our serene Spa or working off your fatigue at our well-equipped fitness center. Our friendly and attentive staff is delighted to serve and will strive to make your stay at Hangzhou an enjoyable and unforgettable experience. ... more   less 

Additional Information about JW Marriott Hotel Hangzhou

Address: 28 Hushu South Road, Gongshu District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Price Range: ₹ 11,152 - ₹ 15,793 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Hangzhou 5*
Number of rooms: 305
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#4 Family Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#38 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Hangzhou staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join their club before,booking”
 of 5 bubbles plfarnsworth, 15 Oct 2016 | Read review
“High floor city view”
 of 5 bubbles Aussiebagman, 3 Oct 2016 | Read review
“Excellent Club Lounge”
 of 5 bubbles UncleTomLee, 14 Aug 2016 | Read review
“Room overlooking lake”
 of 5 bubbles aaronv372, 4 Aug 2016 | Read review
“With lake view would be nice. Must be on high floor.”
 of 5 bubbles ScenicShoreCourt, 15 Jul 2016 | Read review
5 of 5