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Four Seasons Hangzhou at West Lake

No.5 Lingyin Road, Hangzhou 310013 China
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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
In China’s most picturesque setting, Four Seasons reveals an intimate lakeside village, melding centuries of tradition with chic contemporary style. Convenient to business and shopping, discover a tranquil enclave, woven with ponds, streams and lagoons. Experience the gentle spirit of Chinese hospitality in exclusive private dining rooms and resort-style recreation, including two swimming pools and a cutting-edge designer spa. Deftly sophisticated Four Seasons care instills confidence and delight.
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Property amenities
Pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
Babysitting
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Luxury
Park View
HOTEL CLASS
Hotel links
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Special Offer:Complimentary Third Night
Hotel packages
Reviews & more
619Reviews
1,578Photos
8Q+A
82Room tips
Traveller rating
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Show reviews that mention
Located in an excellent location at West Lake.
Very scenic property. Rooms were great with excellent floor plans and excellent fixtures and bedding. Restaurant served great food (though a bit pricey).
The staff were all exceptional. Navy was great in reaching out and finding o
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Response from Cecilia X, Assistant Director of Public Relations at Four Seasons Hangzhou at West Lake
Responded yesterday
Dear Guest, Thank you very much for your recognizing several members of our team for their service excellence during your recent stay at Four Seasons Hangzhou at West Lake. I am delighted that we were able to create lots of memorable moments for you. Thank you for your kind comments and We look forward to welcoming you back soon. Sincerely Michael Branham General Manager at Four Seasons Hotel Hangzhou at West Lake
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I arrived yesterday from Korea to Hangzhou, China. Of course, I am staying again at my favorite hotel, the Four Seasons Hotel at West lake in Hangzhou. While I normally like to post or write reviews after returning home, however, this visit was so magical that I decided to post m
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Response from Cecilia X, Assistant Director of Public Relations at Four Seasons Hangzhou at West Lake
Responded 6 days ago
Dear Guest, Thank you very much for your recognizing the member of our team for the excellence service during your recent stay at Four Seasons Hangzhou at West Lake. I am delighted that we were able to create lots of memorable moments for you. I appreciate you taking the time to write your positive comments about the hotel and the team. We hope to be able to welcome you back one day. Sincerely Michael Branham General Manager at Four Seasons Hotel Hangzhou at West Lake
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Have been staying at four seasons all over the world, North America, Europe, Asia. The consistent high quality was the major reason kept me in. The four seasons at West Lake was INCONSISTENT in quality as it was above all my other stays! The location is excellent and the hotel it
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Response from Cecilia X, Assistant Director of Public Relations at Four Seasons Hangzhou at West Lake
Responded 1 week ago
Dear Guest, Thank you so much for taking the time to give a positive review following your stay with us at Four Seasons Hotel Hangzhou at West Lake. I am delighted you enjoyed your time. I hope to have the opportunity to welcome you back to Hangzhou, just let me know. Sincerely Michael Branham General Manager at Four Seasons Hotel Hangzhou at West Lake
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When deciding where we would spend our Thanksgiving and one-year wedding anniversary while in China, my wife and I debated between staying at Amanfayun or Four Seasons West Lake. We have stayed in a number of Asian Amans in the past and have always been treated very well, but we
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Response from Cecilia X, Assistant Director of Public Relations at Four Seasons Hangzhou at West Lake
Responded 1 week ago
Dear Guest, Thank you very much for your recognizing the member of our team for the excellence service during your recent stay at Four Seasons Hangzhou at West Lake. I am delighted that we were able to create lots of memorable moments for you. I appreciate you taking the time to write your positive comments about the hotel and the team. We hope to be able to welcome you back one day. Sincerely Michael Branham General Manager at Four Seasons Hotel Hangzhou at West Lake
Read more
It was a very short 3 days 2 night trip but definitely a great and worthy one! The room is very spacious, with a fusion of new and old concept. The most interesting thing would be the retractable and space saving TV that is so cool! The surrounding of the hotel also makes you fee
Read more
Response from Cecilia X, Assistant Director of Public Relations at Four Seasons Hangzhou at West Lake
Responded 1 week ago
Dear Guest, Thank you so much for taking the time to give a positive review following your stay with us. I am really pleased to hear you enjoyed your sojourn to Four Seasons Hangzhou at West Lake and you really enjoyed both the culture and natural beauty the destination and the hotel can offer. We hope to have the opportunity to welcome you back soon. Sincerely Michael Branham General Manager at Four Seasons Hotel Hangzhou at West Lake
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorFour Seasons Hangzhou at West Lake
The Presidential Villa at the Four Seasons Hangzhou at West Lake
Professional photo exclusively commissioned by TripAdvisorFour Seasons Hangzhou at West Lake
The Presidential Villa at the Four Seasons Hangzhou at West Lake
Professional photo exclusively commissioned by TripAdvisorFour Seasons Hangzhou at West Lake
The Presidential Villa at the Four Seasons Hangzhou at West Lake
Professional photo exclusively commissioned by TripAdvisorFour Seasons Hangzhou at West Lake
The Grand Premier Room at the Four Seasons Hangzhou at West Lake
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Hi Wayne, Not sure if you remember us. This is Leng from Los Angeles. We were the group of Singaporeans, my husband John, my nephew and my sis, Fong. My family stayed at Four Seasons Hangzhou over Dec 30 2017 and celebrated my sister’s birthday there as well. We remember the kind service and hospitality at your hotel. I wanted to ask you if you could help book a room with 2 beds for a good friend of ours at the Four Seasons Kyoto on April 6 and 7 nights. You had mentioned that you can help make a booking for us. Apparently, the website says it has sold out on those dates. Let me know if you can help us with the booking? Thanks!
Dear Leng, Greetings from Four Seasons Hangzhou! I have received the room rate from Four Seasons Kyoto. Kindly advice your preferred email address that I can share the information to you. Looking forward hearing from you! Best regards, Wayne Tan
0 votes
What services does the spa offer? Please list in detail.
Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
0 votes
Hello, we will be staying at the hotel for two nights at the end of April. Our return flight is on Sunday, May 1st and is at 11:40 from Shanghai Pudong. Could you tell me what time we will need to leave the hotel to make our flight back to the UK and what the minimum travel time will be? Thank you.
I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
0 votes
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Hi, we will arrive at 9am to Hangzhou. What time can we check in, so that we can start sightseeing? If check in is later, can you make an exception? thx.
Contact the manager of the hotel. They will, if possible, accommodate you and arrange sightseeing
0 votes
Do you happen to have rooms/pavilions with a private pool (even small) or a jacuzzi? Thank you!
Hi Charles B Our rooms do not have a private pool/Jacuzzi, unless you wish to take a Villa, which has a private basement pool & gym. We do have an outdoor and indoor swimming pool, which are both spectacular. Let me know if you have any further queries. Thanks Alastair
0 votes
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Previous
12
"Over looking the lake"
"Be prepared to pay a lot when you stay here."
"Ask fr a room overlooking the lake"
"Stayed in a Grand Premier Room. For us, it was worth the extra cost to have the outdoor terrace."
"Whole hotel is non-smoking, so just ask for a garden view. Can hear birds chirping while taking a bath next to the window."
Previous
PRICE RANGE
US$ 467 - US$ 705 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
杭州四季大酒店杭州四季酒店four seasons hangzhou at west lake hotel hangzhou4 seasons hangzhou at west lake
LOCATION
ChinaZhejiangHangzhou
NUMBER OF ROOMS
81
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