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Wyndham Grand Plaza Royale Hangzhou

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Traveller (317)
Room & Suite (107)
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Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“thai restaurant”(73 reviews)
“west lake”(214 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (983)
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All reviewsthai restaurantinternational staffwest lakethe hotel staffspecial thanksmanagement teampillow menulake viewbreakfast buffetexcellent hotelenglish speaking stafflarge bathroomwould highly recommend this hotelbeautiful cityassistant managervisiting hangzhoufront office
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271 - 275 of 646 reviews
Reviewed 30 June 2015

I came to Hangzhou for leisure and sightseeing and was not disappointed! The staff were five-star worthy, always greeting you with a smile and attentive to your needs. My room was indeed five star - roomy, well-appointed, spotless and with a magnificent bathroom suite -...More

1  Thank Joseph T
Reviewed 28 June 2015

Stayed at this hotel for one week on a business trip. Service from the Hotel staff was excellent. The room itself was very spacious and luxurious. Handy Hotel to the scenic west lake of Hangzhou and close to the night markets which have very good...More

Thank happymum73
Reviewed 21 June 2015

On our second trip to China to visit family, we decided to stay in downtown Hangzhou to experience West Lake attractions. After doing my research and reading a lot of reviews, I decided on the Wyndham Grand Plaza Royale. It was an excellent choice. From...More

1  Thank Tim A
Reviewed 15 June 2015 via mobile

The hotel is clean and nice. The staff are nice, especially their assist guest manager Jemia! She is the excellent and most helpful one for me. She took really good care of my two nights staying. I will definitely choose it again. Their Chinese food...More

Thank yiqi0904
Reviewed 15 June 2015 via mobile

The rooms are very nice particularly if you are overlooking the West Lake. Everything in this hotel is good if you are complaining that is about you not this hotel. Restaurant is good. great facilities with friendly and helpful staff, esp checkin staff and gym...More

Thank SamITeng
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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 136 - US$ 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#219 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 136 - US$ 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#219 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (317)
Room & Suite (107)
Dining (28)
Pool & Beach (2)
Business Centre & Event Rooms (8)
Questions & Answers
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Empressplace
17 May 2018|
AnswerShow all 2 answers
Response from Christopher D | Property representative |
Dear Empressplace, thank you for being interested in our hotel service. The size of double bed is 1,2 meter. The possibility of sharing the beds with children depends of children age. In case you require an extra bed, the... More
1
Vote
27 March 2018|
AnswerShow all 4 answers
Response from Christopher D | Property representative |
Dear Guest, Warm greetings from Wyndham Grand Plaza Royale Hangzhou! I am Leonardo Manili the Guest Services Manager in this propriety . The hotel check out time is at 12:00 pm. Usually depending on the occupancy we try... More
1
Vote
Kogepan2009
1 March 2018|
AnswerShow all 3 answers
Response from Amanda S | Reviewed this property |
Do not think so. You need an online booking validated ID to make it happen, which is a joke that skills the convenience of purchasing ticket online. ID validation process is not considered easy and straightforward, which I... More
1
Vote
Room Tips
"Choose and executive club room, the extra amenity pays for itself."
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"Rooms on higher floors facing the lake"
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"Ensure you have a lake facing room"
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"clean room, warm service, prime location, easily accessible"
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