We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Wyndham Grand Plaza Royale Hangzhou

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Wyndham Grand Plaza Royale Hangzhou
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

767 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 527: English reviews
Westlake, Ohio
Reviewed 1 week ago via mobile

I have stayed at this hotel numerous times. Too many to remember. It is absolutely the best hotel in Hangzhou. The staff cater to your every need. It is like being at home. If you ever go to Hangzhou stay here!! You will not be disappointed!!

 Report
Helpful?
Thank Coakley965
Highlands, North Carolina
Reviewed 1 week ago

This is a modern hotel with 5 star trappings and service. A member of the staff took a personal interest in our well being and saw that all of our needs were met. There is an excellent and very authentic Thai restaurant in the hotel as well as a top floor restaurant with a bar. The service is excellent throughout,...

 Report
Helpful?
1Thank 50shadesfortravel
Reviewed 2 weeks ago via mobile

From the moment we walked into the reception we were warm welcomed. The check-in was fast; I was really tired and I appreciate the help of Ms. Anita who also offered us welcome drinks and showed us the room. Our room was tidy; clean and comfortable with a soft bed and interesting amenities. The breakfast buffet was one of the...

 Report
Helpful?
Thank Isusuq
Hong Kong, China
Reviewed 2 weeks ago

We selected this hotel based on Trip Advisor's reviews, and we were glad that we made the right choice. The hotel staff were friendly, helpful and efficient. On arrival, we were greeted by FO Management Trainee Anita from Peru, and made us felt very welcomed, she and other staff members were very helpful in assisting us with locations of where...

 Report
Helpful?
Thank Daniel L
London, United Kingdom
Reviewed 3 weeks ago

I spent a very enjoyable Christmas eve/day at this five-star establishment. Every single interaction with staff was a pleasure. The international staff - and there were quite a few of them - were exceptionally attentive and caring. They were particularly alert to the situation of the foreigner having to be away from home at Christmas time. They graciously sent a...

 Report
Helpful?
Thank carpe d
Reigate, United Kingdom
Reviewed 3 weeks ago

Sadly we only had two nights at this excellent hotel. As with its sister hotel in Xi'an, everything is high quality and the location, adjacent to the West Lake with views over the distant mountains, is ideal. We were impressed by the staff, in particular the young international trainees. We make special mention of one of these trainees, Julie Chevallier,...

 Report
Helpful?
1Thank ALAN M
Gullegem, Belgium
Reviewed 3 weeks ago via mobile

Nothing exceptional here, except the price. I had expected a lot more luxury, but I suppose the close proximity of West Lake is all the luxury you can get. The room was ok, though the bathroom could use an upgrade. Partial lake view was nice, and the bed was good. Pillows too thick for comfort. Breakfast is hugely overpriced, so...

 Report
Helpful?
Thank RudiMersy
Reviewed 4 weeks ago via mobile

Stayed here for 2 nights last week, and had a great experience here. Wished we had more time here to explore Hangzhou. Pros: -Very big rooms and toilets -comfortable beds and pillows(they even have a pillow menu) -very clean -housekeeping was excellent -Good location(near west lake) -breakfast was good Cons: -Wifi: no access to social media. I understand that China...

 Report
Helpful?
Thank Krystle L
Minsk, Belarus
Reviewed 4 weeks ago

The best in this hotel is service. From reception managers to waiters - all those people do their job really good. Especially Mark - was very helpful and friendly. Also Anna, Julie are great. Rooms are big, clean with perfect bed, personal safe, bath and shower, fridge, TV and bureau. There is a fitness zone with gym, pool, ping pong...

 Report
Helpful?
1Thank Evgenij K
Reviewed 14 December 2016 via mobile

I visited Hangzhou for a month long business tour and stayed at Wyndham hotel. It was a unique experience with a lots of cherishing memories. I must appreciate their standards, tradition of hospitality and warm gestures. For me being a Muslim they had ensured and facilitated Halal food and taken care of all other aspects. I also mention to appreciate...

 Report
Helpful?
Thank Sawlaar

227 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (199)
Viewed
Hotel & Grounds (15)
Viewed
View from Room (11)
Viewed
Room/Suite (42)
Viewed
Bathroom (23)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:48
Videos (1)
Viewed
Other (102)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (3)
Viewed
Dining (15)
Viewed
Business Centre/Function Rooms (4)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hangzhou hotels
Hyatt Regency Hangzhou
#7 of 2,314 in Hangzhou
850 reviews
The East Hotel Hangzhou
#5 of 2,314 in Hangzhou
284 reviews
Sofitel Hangzhou Westlake
#11 of 2,314 in Hangzhou
530 reviews
Show Prices
Show Prices
Show Prices
Gongshu District
Courtyard Hangzhou Wulin
Courtyard Hangzhou Wulin
#3 of 2,314 in Hangzhou
539 reviews
JW Marriott Hotel Hangzhou
#2 of 2,314 in Hangzhou
448 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCOS WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 301 various well-appointed guestrooms such as lakeview rooms, cityview room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste.7 well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature!It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more   less 

Additional Information about Wyndham Grand Plaza Royale Hangzhou

Address: No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Price Range: ₹ 8,876 - ₹ 18,161 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Cheap Tickets and Ctrip TA so you can book your Wyndham Grand Plaza Royale Hangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Hotel Style:
#1 Family Hotel in Hangzhou
#1 Luxury Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#31 Best Value Hotel in Hangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Wyndham Grand Plaza Royale Hangzhou staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Wyndham Grand Plaza Royale Hangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Location”
 of 5 bubbles daniell583, 1 Jan 2017 | Read review
“high floor with a view on the main street”
 of 5 bubbles madwolf139, 12 Dec 2016 | Read review
“Excellent service”
 of 5 bubbles Peereview, 28 Nov 2016 | Read review
“Lake View was nice.”
 of 5 bubbles OneAddictedTraveler, 15 Nov 2016 | Read review
“A room with a view if you can.”
 of 5 bubbles Aussyrunner, 7 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay