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All reviewsgolden ballgolden globeamazing buildingbuilding designcivic centerspectacular hotelwalk in wardrobewonderful view of the riveroptions includinglow lightingelevator bankearly checkwest lakemixc mallqiantang riverfifth floorgym area
The Hotel is quite an eye opener from the outside and inside it doesn't disappoint
staff are very attentive and our club room was contemporary with all mod cons
house keeping were fast and very helpful.
location to the river is close and landscaping of...More
1 Thank JONWILL101
Response from Yoyo G, Marcom Executive at InterContinental HangzhouResponded 10 January 2016
Thank you for sharing your experience with us regarding your recent stay in InterContinental Hangzhou. We strive to achieve excellence at every level and to learn that our team's professionalism did not go unnoticed is the best reward. We are deeply appreciative of...More
We went here with a group tour and yet to celebrated our wedding anniversary. Although I was on a group tour but I checked in with my membership card and immediately got greeted with warm smiles and services and got a bottle of free red...More
Thank Amy Y
Response from Yoyo G, Marcom Executive at InterContinental HangzhouResponded 4 January 2016
Thank you for choosing InterContinental Hangzhou and share your feedback with us. We are so delight to hear your happy experience during staying at our hotel. We are looking forward to welcome you back. See you soon!
Spent a night in HangZhou intercontinental 3 days ago. It was rather a short trip, checked in around 2AM and checked out around 8.30Am.
Didn't have much time to explore around but overall was impressed with the architecture, weird shape room due to its building...More
Thank Patrick C
Response from Yoyo G, marketing communication executive at InterContinental HangzhouResponded 28 December 2015
Thank you for selecting InterContinental Hangzhou as your preferred hotel for your recent stay and also appreciated you taking time share with us your feedback.
We are regretted for your disappointed feeling during your trip time. Hotel offer kinds of room types for...More
I chose this hotel thinking it was to the standard of most Intercontinental Hotels but i was a little disappointed. Firstly this hotel looks run down and is outdated. General wear and tear in hallways like huge stains on the carpets that one would think...More
Response from Yoyo G, marketing communication executive at InterContinental HangzhouResponded 25 December 2015
Thank you for sharing your feedback regarding your recent stay at InterContinental Hangzhou.
Firstly，we regretted to hear about your unhappy experience and we have already share your comments with our related departments. Furthermore, could you please email us your contact information so that...More
location is good, very closed to qiantang river, shopping mall (Wanxiang city is about 1km away), no restaurant within walk distance, hotel restaurant is soso, all hotel resaurant open at 5:30PM for dinner. service is just ok,
anyway, overall is ok, but nothing is special
Response from Yoyo G, Marketing Communication Executive at InterContinental HangzhouResponded 9 December 2015
Thank you for sharing your experience with us regarding your recent stay in InterContinental Hangzhou. We strive to achieve excellence and welcom back to us!
Marketing Communication Executive
There is help with transport at the airport and they speak English of a sort. If you have the hotel name written down in English and do a google translate to Chinese that should be sufficient to pass to a taxi driver anyway... More
There is help with transport at the airport and they speak English of a sort. If you have the hotel name written down in English and do a google translate to Chinese that should be sufficient to pass to a taxi driver anyway. Its quite a way from the airport I seem to remember - about 40 minutes by car.