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InterContinental Hangzhou

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Traveller (592)
Room & Suite (160)
Dining (24)
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Overview
  • Excellent52%
  • Very good37%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“golden ball”(15 reviews)
“golden globe”(6 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from InterContinental Hangzhou
Special Offer: Book Direct and Save
Hotel deals
Offers from InterContinental Hangzhou
Special Offer: Book Direct and Save
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Reviews (386)
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All reviewsgolden ballgolden globeamazing buildingbuilding designcivic centerspectacular hotelwalk in wardrobewonderful view of the riveroptions includinglow lightingelevator bankearly checkwest lakemixc mallqiantang riverfifth floorgym area
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91 - 95 of 194 reviews
Reviewed 7 January 2016

The Hotel is quite an eye opener from the outside and inside it doesn't disappoint staff are very attentive and our club room was contemporary with all mod cons house keeping were fast and very helpful. location to the river is close and landscaping of...More

1  Thank JONWILL101
Response from Yoyo G, Marcom Executive at InterContinental HangzhouResponded 10 January 2016

Dear Guest: Thank you for sharing your experience with us regarding your recent stay in InterContinental Hangzhou. We strive to achieve excellence at every level and to learn that our team's professionalism did not go unnoticed is the best reward. We are deeply appreciative of...More

Reviewed 2 January 2016

We went here with a group tour and yet to celebrated our wedding anniversary. Although I was on a group tour but I checked in with my membership card and immediately got greeted with warm smiles and services and got a bottle of free red...More

Thank Amy Y
Response from Yoyo G, Marcom Executive at InterContinental HangzhouResponded 4 January 2016

Dear : Thank you for choosing InterContinental Hangzhou and share your feedback with us. We are so delight to hear your happy experience during staying at our hotel. We are looking forward to welcome you back. See you soon! Cheers, Axita Zhang

Reviewed 25 December 2015 via mobile

Spent a night in HangZhou intercontinental 3 days ago. It was rather a short trip, checked in around 2AM and checked out around 8.30Am. Didn't have much time to explore around but overall was impressed with the architecture, weird shape room due to its building...More

Thank Patrick C
Response from Yoyo G, marketing communication executive at InterContinental HangzhouResponded 28 December 2015

Dear Guest: Thank you for selecting InterContinental Hangzhou as your preferred hotel for your recent stay and also appreciated you taking time share with us your feedback. We are regretted for your disappointed feeling during your trip time. Hotel offer kinds of room types for...More

Reviewed 20 December 2015

I chose this hotel thinking it was to the standard of most Intercontinental Hotels but i was a little disappointed. Firstly this hotel looks run down and is outdated. General wear and tear in hallways like huge stains on the carpets that one would think...More

Thank Laurence31
Response from Yoyo G, marketing communication executive at InterContinental HangzhouResponded 25 December 2015

Dear Guest: Thank you for sharing your feedback regarding your recent stay at InterContinental Hangzhou. Firstly,we regretted to hear about your unhappy experience and we have already share your comments with our related departments. Furthermore, could you please email us your contact information so that...More

Reviewed 8 December 2015

location is good, very closed to qiantang river, shopping mall (Wanxiang city is about 1km away), no restaurant within walk distance, hotel restaurant is soso, all hotel resaurant open at 5:30PM for dinner. service is just ok, anyway, overall is ok, but nothing is special

Thank Ricarli
Response from Yoyo G, Marketing Communication Executive at InterContinental HangzhouResponded 9 December 2015

Dear Guest: Thank you for sharing your experience with us regarding your recent stay in InterContinental Hangzhou. We strive to achieve excellence and welcom back to us! Axita Zhang Marketing Communication Executive

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 170 - US$ 236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Hangzhou
#9 Business Hotel in Hangzhou
#9 Spa Hotel in Hangzhou
#17 Luxury Hotel in Hangzhou
#217 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 170 - US$ 236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Hangzhou
#9 Business Hotel in Hangzhou
#9 Spa Hotel in Hangzhou
#17 Luxury Hotel in Hangzhou
#217 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (592)
Room & Suite (160)
Dining (24)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Questions & Answers
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Zenna1985
27 March 2015|
AnswerShow all 3 answers
Response from DrIanT | Reviewed this property |
There is help with transport at the airport and they speak English of a sort. If you have the hotel name written down in English and do a google translate to Chinese that should be sufficient to pass to a taxi driver anyway... More
0
Votes
Room Tips
"River view rooms are nice."
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"Treat yourself to Club floor rooms."
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"They should have river view"
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"every rooms are suitable, may be those with view on the Ynagse river"
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