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InterContinental Hangzhou

Ctrip.comUS$ 157*
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#14 of 2,366 Hotels in Hangzhou
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 192*
US$ 157*
Great Deal
US$ 160*
US$ 160*
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InterContinental Hangzhou
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330 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Northampton, United Kingdom
Reviewed 2 days ago NEWvia mobile

Restaurants in hotels can be a bit of a hit and miss affair. Last time i was here the restaurant which was open at the time was not Senses. I ended up having a pretty awful time there and i made it clear considering I was there to celebrate someones birthday. However visiting Hangzhou again this year, I looked at...

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Helpful?
Thank Jim C
Dallas, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017 via mobile

Got to this hotel late. First time stay here. The first impression is it looks like the sun which it suppose to. Get inside and it is huge. Like a space ship with all the room around. They offered my free upgrade and free breakfast. The stuff there is very friendly. I highly recommend to stay here. Surrounding should have...

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Helpful?
Thank Frank Y
About Hotel's Favourite Review
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Dear Frank Y Thank you for sharing your experience for your recent stay in InterContinental Hotel. It unique design and magnificent golden global architecture make itself as the landmark of Hangzhou. Guests can enjoy scenic views of the Qianjiang River from their rooms. The Music Fountain show & lighting show display at 18:30 and 19:30 every Tuesday, Friday and Saturday....

Kemerovo
Reviewed 5 days ago NEW

So, if anyone will offer you to live in the hotel or in the Golden sphere, which one would you prefer? The hotel looks amazing from the inside and outside. Rooms are good, bathroom with glass window very nice. Breakfast was standard for Chinese premium hotels with local and western dishes. During busy hour, you should wait for hostess with...

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Helpful?
Thank Roman K
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Dear Roman K, Thank you for taking time to share your experience with us. Hotel is located in Qianjiang New District, and directly adjacent to the station of Metro Line 4 for convenient cross-city access. Its magnificent golden global architecture makes the hotel one of the city’s famous landmarks. Guests can enjoy beautiful view of the Qianjiang River from guest...

Singapore, Singapore
Reviewed 2 weeks ago

I was so looking forward to staying here - an iconic venue with its architectural uniqueness. Check in was fine. The room was good. Room service was poor - the level of English was terrible - repeating my order what felt like 1000 times. Missed both drink orders. Room was stuck at 22 degrees despite wanting to change, I slept...

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Helpful?
Thank SJ_Ashby
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Thank you for sharing your experience at InterContinental Hangzhou. Please accept our apologies for any disappointments that you had encountered during your stay. Please be assured that they are not representative of our usual standards and your feedback has been shared with the relevant Heads of Department. Hotel management try to contact you, but the email has been rejected. So,...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

This is clearly a 6 star hotel. The suite is amazing. Very nice 2 room suite. Living room and separate master room. Nice bathtub. Everything is new. Overlooking the river means you wake up to paranomic view.

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Helpful?
Thank Jasmine S
Shanghai, China
Reviewed 18 April 2017 via mobile

Hangzhou for two business days over Easter and booked myself into the ball. Yes, this hotel is shaped like a spherical ball. Looks awesome from the outside. Check in and out: check in was good and quick until a man walked up to me and asked me which company did I work for! Wait! I have not had that question...

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Helpful?
Thank eywchan
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Thank you for sharing your experience at InterContinental Hangzhou. Please accept our apologies for any disappointments that you had encountered during your stay.We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. Our aim is to provide our guests with memorable experiences. We do...

Reviewed 17 April 2017

What can I say... excellent hotel. The best in Hangzhou, and one of the best in the world. It is iconic, shaped as a large golden sphere. The rooms are large and comfortable, the views extraordinary, the service excellent, the rates reasonable. Rooms were exceedingly quiet. In fairness, I found the elevator system a bit strange -- you must use...

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Helpful?
Thank Dirk B
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Dear Dirk B, Thank you for taking time to share your review of our hotel. InterContinental Hangzhou is located in Qianjiang CBD. Its unique design and magnificent golden global architecture make the hotel to be one of the city’s outstanding landmarks. We apologized for the elevator transformation, to protect guests’ privacy and security, we set the separated elevator. T I...

SINGAPORE
Reviewed 15 April 2017

Stayed in this hotel on 2 April - 3 April during my leg of the tour in Hangzhou...flying back to Singapore immediately the day after...emailed to the hotel but there is no response nor any replies to my email...a bit disappointing...the pool was crowded but the reception was good and helpful and responsive though...good work to the reception and the...

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Helpful?
Thank Darren C
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Thank you for sharing your experience at InterContinental Hangzhou. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. I checked with our GRO concerning the email, but GRO didn't receive it until now. Could you please tell me the address you have sent....

Hong Kong, China
Reviewed 13 April 2017

After staying at the InterContinental Ruijin, Indigo on the Bund, this is our last stop. Without doubt the exterior of the hotel truly stands out. Gold looking sphere building, which looks fabulous at night. Nothing special about the room, but we certainly had a good night sleep. Location wise, it was the most convenient compared to the other two, we...

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Helpful?
Thank hyktsang
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Thank you for taking the time to share your review after your stay with us at InterContinental Hangzhou. I am pleased to hear everything exceeded all your expectations and we were able to make your stay a memorable one. I could not agree with you more that we are extremely lucky with the Golden Globe architecture,but also the location.Hotel is...

Singapore
Reviewed 12 April 2017

Warm welcome by Lisa, Sweezy and reception. Excellent view of Qiantang river and good facility in room and fitness center. Work distance to river side for jogging or running. Located conveniently to the airport and major railway stations. Will come back again.

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Helpful?
Thank 716brucez
Yolanda L, Public Relations Manager at InterContinental Hangzhou, responded to this review

Thank you for taking the time to provide us with detailed feedback following your recent stay with us.Your kind comments about the staff and the service we provide is much appreciated. The staff will be absolutely thrilled to know their hard work is being recognized.Hotel is directly adjacent to a station of Metro Line 4 for convenient cross-city access. Its...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting

Additional Information about InterContinental Hangzhou

Address: No.2 East Jiefang Road, Hangzhou 310016, China
Region: China > Zhejiang > Hangzhou
Price Range: ₹ 9,332 - ₹ 17,044 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Hangzhou 4.5*
Number of rooms: 384
Reservation Options:
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Also Known As:
Intercontinental Hangzhou Hotel Hangzhou
Hotel Style:
#8 Spa Hotel in Hangzhou
#9 Business Hotel in Hangzhou
#10 Family Hotel in Hangzhou
#12 Luxury Hotel in Hangzhou
#42 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Hangzhou staff and other travellers.
1 question
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Questions? Get answers from InterContinental Hangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms behind the reception with City view. In front - river view. Rooms near windowed hall with pool view (fountain light show at night).”
X9393AJromank, 21 May 2017 | Read review
“middle floors have spacious rooms”
716brucez, 11 Apr 2017 | Read review
“Suites are massive and have great views”
481lees, 9 Apr 2017 | Read review
“Stay at the river side, and as hi as possible”
  • Room (2)
  • Room (1)
  • Room (3)
IAPA-TRAVELER, 2 Feb 2017 | Read review
“Avoid, go somewhere else”
PFirst123, 3 Jan 2017 | Read review
5 of 5
Ctrip.com
US$ 157* /night
View Deal
InterContinentalUS$ 160
TravelocityUS$ 160
HotelQuicklyUS$ 192
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Prices are for 1 room, 2 adults
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