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Oakwood Residence Hangzhou

Agoda.comUS$ 98*
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#18 of 2,351 Hotels in Hangzhou
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 103*
US$ 98*
Great Deal
US$ 103*
US$ 103*
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Oakwood Residence Hangzhou
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221 Reviews from our TripAdvisor Community

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There are newer reviews for Oakwood Residence Hangzhou
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Showing 144: English reviews
A TripAdvisor Member
Ningbo, China
1 review
Reviewed 20 January 2013

I am a regular guest at Oakwood, Hangzhou. The service continues to improve. The quality of food has improved. Above all, Laura in reception is excellent. She is always exceedingly polite and efficient and deserves special mention.

Review collected in partnership with Oakwood
Thank A TripAdvisor Member
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Thank you for your kind remarks. We will share your positive feedback with our team and, in particular, Lara. We look forward to welcoming you back in the near future. Cheers.

Reviewed 6 January 2013 via mobile

We use this hotel for our overseas staff and customers when they stay in Hangzhou. The rooms are excellent large self contained apartments. Rates are good for what you get. Home to many expats who are staying a while in Hangzhou

Thank Neil M
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Neil, Thank you for your positive remarks about the Oakwood Hangzhou. Please do not hesitate to contact me directly if I may be of any service in the future. From all of us at the Oakwood Hangzhou we wish you and your family all the best in 2013. Cheers, Brian

Sydney, Australia
Reviewed 18 December 2012

I was stationed in Hangzhou for 3 months to complete a project where I wasn't able to find an apartment to my liking so I chose to reside in this fine establishment within 10 minutes walking distance to my office in the CBD. I chose the 1 bedroom suite on level 5 which had higher ceiling than normal and a...

1Thank Leo_Li721
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Leo, Thank you for your gracious compliments. We will share your kind remarks with our entire team. From your side, your were a marvelous guest and friend. We all miss you. Best wishes to you and your family for a Merry Christmas and Happy New Year. Cheers, Brian

Zonnebeke, Belgium
Reviewed 16 December 2012

Hangzhou is a special place in China: its main tourist attraction, a huge lake surrounded by smaller mountains is attracting the higher class in the country for holidays. The hotel is located in the city center in a compound area. Rooms are huge and include a kitchenette. Trough the specialized hotel websites you will find good price offers. Price quality...

Thank Safarilovers8980
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Greetings from Hangzhou. We sincerely appreciate your positive remarks. We will share your kind remarks with our associates. We look forward to welcoming you back to the Oakwood Hangzhou in the near future. All the best to you and your family for a Merry Christmas and Happy New Year. Cheers, Brian

Hong Kong
Reviewed 30 November 2012

Just stayed at this residence for 3 nights with my folks in a two-bedroom apartment. Space is ample and great view from the 12th floor. Kitchen is fully equipped and washer-dryer with complimentary detergent is perfect. There are signs of wear and tear inside the apartment but nothing major. The bed is one of the most comfortable ones I have...

1Thank KcatHK
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Thank you for your positive comments about the Oakwood Hangzhou. Please accept our apologies for not advising you that your rate did, in fact, include complimentary internet access. We will review this issue with our team and ensure that future guests are properly advise of of all of their benefits, such as free internet. Again, thank you.

Hong Kong, China
Reviewed 22 November 2012

2 couples with an adult + a baby, we booked a 3 bedroom apartment & spent 4 nights at this really comfortable apartment, nothing to complain regarding the decor, appliances, space & view. Starbucks & KFC is across the road, the neighbourhood is just quiet yet convenient to get to anywhere including the lake. Would be great if the common...

Thank MamaBabaRocks111
Hangzhou, China
Reviewed 13 October 2012

Apartment style 5-star accom with kitchen, sofa and plenty of space. Becomes very attractive if you can get a corporate rate. Pool, gym and breakfast are all top-class. Let down only by the English level of most of the staff. Location may not suit a first-time tourist who wants to be on the lake, but very comfortable for business travel.

Thank Rabbitsaysgo
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Thank you for your kind comments about our Oakwood. We look forward to welcoming you back if your travels bring you back to Hangzhou. Cheers.

Bangkok, Thailand
Reviewed 6 October 2012

We brought four families for the Fall Festival holiday in Hangzhou and chose the Oakwood as our venue. The three bedroom apartments comfortably held two families. We hosted 16 people for dinner and it came off without a hitch. The rooms are new, clean and well appointed. The management is responsive and courteous. Although you can find less expensive options,...

Thank portagio
Beijing, China
Reviewed 28 July 2012

This was my first time in a Oakwood property and I'll definitely continue using them in the future. The residence in Hangzhou was inaugurated in 2009 and is located in a secluded area of town, north of the West Lake. You can walk to the lake but it will take around 20 minutes to arrive, taxis are inexpensive but they...

Thank Fer&Ana
Brian C, General Manager at Oakwood Residence Hangzhou, responded to this review

Thank you for your gracious comments about the Oakwood Hangzhou. We are pleased you enjoyed your stay with us. We look forward to welcoming you back ion the near future. Have a marvelous week. Cheers.

A TripAdvisor Member
Jersey, United Kingdom
1 review
Reviewed 11 July 2012

I was very impressed with everything about Oakwood. The apartments were beautifully furnished and you had the best of both worlds, eg an apartment with all of the perks of a hotel. The bed was the most comfortable bed I have ever slept in. The staff were very helpful and extremely polite. Would definitely stay here again.

Review collected in partnership with Oakwood
Thank A TripAdvisor Member

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14/05/2017 15/05/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located within EAC Commercial Center, adjacent to Yellow Dragon Entertainment Complex, Oakwood Residence Hangzhou is 2.5 kilometers from West Lake and Wulin Square. Every comfortable and spacious apartment offers a fully equipped kitchen with separate living and dining area, washer/dryer, home entertainment system, complimentary high speed wired and wireless internet, large bathrooms with rain/drench showers, and the signature Oakwood soft posturepedic bed. Dining options include Oakroom where sumptuous buffet breakfasts and weekend dinner buffets are served along with Chinese a la carte and private dining. Oakleaf Restaurant and Bar offer western and Asian specialties along with a global selection of wines, craft beers, single malts and rare bourbons. The 24 hour Fitness Center has a 25 meter indoor heated lap pool and offers a full range of strengthening/cardio equipment with complimentary Yoga and Pilates classes. Car parking is complimentary for resident guests. ... more   less 

Additional Information about Oakwood Residence Hangzhou

Address: No.28 Jiaogong Road, Hangzhou 310012, China
Region: China > Zhejiang > Hangzhou
Price Range: ₹ 6,240 - ₹ 9,327 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oakwood Residence Hangzhou 4.5*
Number of rooms: 321
Reservation Options:
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Also Known As:
Oakwood Residence Hangzhou Hotel Hangzhou
Oakwood Residence Hotel Hangzhou
Hotel Style:
#7 Business Hotel in Hangzhou
#8 Family Hotel in Hangzhou
#16 Luxury Hotel in Hangzhou
#26 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Oakwood Residence Hangzhou staff and other travellers.
2 questions
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Questions? Get answers from Oakwood Residence Hangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Studios are ok but for long stays I would probably recommend a 1 bedroom or larger.”
robinm405, 21 May 2016 | Read review
“Specify if you want a no smoking room.”
123jeromec, 8 Dec 2015 | Read review
“If you want to use pool/gym, get a room in the same tower (can't remember which side)”
ChinaBathMat, 1 Dec 2015 | Read review
“Most likely they will upgrade your room so don't bother for a higher category”
royn206, 19 Sep 2015 | Read review
“High floor room with view in South tower”
chufa, 10 Sep 2015 | Read review
5 of 5
US$ 98* /night
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Booking.comUS$ 103
Expedia.comUS$ 103
TripAdvisorUS$ 103
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Prices are for 1 room, 2 adults
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