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Oakwood Residence Hangzhou

Traveller (151)
Room & Suite (73)
Dining (10)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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  • Excellent54%
  • Very good36%
  • Average6%
  • Poor2%
  • Terrible2%
Certificate of Excellence
Located within EAC Commercial Center, adjacent to Yellow Dragon Entertainment Complex, Oakwood Residence Hangzhou is 2.5 kilometers from West Lake and Wulin Square. Every comfortable and spacious apartment offers a fully equipped kitchen with separate living and dining area, washer/dryer, home entertainment system, complimentary high speed wired and wireless internet, large bathrooms with rain/drench showers, and the signature Oakwood soft posturepedic bed. Dining options include Oakroom where sumptuous buffet breakfasts and weekend dinner buffets are served along with Chinese a la carte and private dining. Oakleaf Restaurant and Bar offer western and Asian specialties along with a global selection of wines, craft beers, single malts and rare bourbons. The 24 hour Fitness Center has a 25 meter indoor heated lap pool and offers a full range of strengthening/cardio equipment with complimentary Yoga and Pilates classes. Car parking is complimentary for resident guests.
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Property amenities
Room Service
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Free High Speed Internet (WiFi)
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Smoking rooms available
Good to know
Reviews (258)
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All reviews washing machine full kitchen one bedroom apartment stayed for weeks west lake long stay living room gym and swimming pool hang zhou highly recommend this hotel dinner buffet convenient store stayed longer western restaurant comfortable stay nice room fitness center
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1 - 5 of 168 reviews
Reviewed 3 weeks ago

We stayed in an apartment with 3 bedrooms. It comes with a double bed and 4 single beds. Each room comes with a TV. Enjoy the spacious living room and kitchen. There's Starbucks around the corner with some eateries. Only set back with this place...More

Thank smiling_mango
Reviewed 27 October 2018 via mobile

The hotel is really in the great location and have a lot of restaurants around also as Watson’s and 24h family market. The hotel itself is used up. I am staying since over 4 years there and do not have a feeling the rooms be...More

Thank Sanuescha
Reviewed 4 October 2018

It's is... -Functional. Our two bedroom apartment (#1585) was fine. Everything worked. -Clean and well-kept. Better than a few spots we've stayed in this area for the same cost. -Reasonably well located. It's not on the lake, but not too far. Didi's were easy. -Close...More

Thank Kasivia
Response from FredericL1495, General Manager at Oakwood Residence HangzhouResponded 18 October 2018

Dear Kasivia, Thank you for taking the time to provide the community with such detailed review. I have noted your comments on our customer service, F&B offer and swimming pool management, rest assured these will be shared with our Team and used to make improvement...More

Reviewed 17 September 2018

This place offers both long and short term stay, style apartments. Which makes it very easy to feel at home. The staff work very hard to be of service and are very friendly. Almost everyone at the front desk speaks english. With my limited Mandarin...More

Thank michael_cruises
Response from FredericL1495, General Manager at Oakwood Residence HangzhouResponded 18 October 2018

Dear Michael, Thank you for your kind review. I am glad to hear you have enjoyed your stay with us. We look forward to welcome you again soon at Oakwood Residence Hangzhou.

Reviewed 4 August 2018 via mobile

There is Wi-Fi provided in room but the speed is suck. Even more, you cannot visit most overseas websites or apps which I can do in MacDonald, Starbucks and local communications service providers! Don’t stay here if you are for business!More

Thank TerryL2419
Response from Frederic L, General Manager at Oakwood Residence HangzhouResponded 6 August 2018

Dear Terry, Thank you for taking the time to post your review here. I would like to sincerely apologies for the difficulties you have to access certain websites from your apartments. You may understand that China internet is highly regulated which can make the access...More

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Questions & Answers
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5 August 2017|
AnswerShow all 2 answers
Response from Peter Z | Property representative |
The best way to get from Hangzhou Xiaoshan International Airport is by taxi which takes about 40 minutes depending on traffic and will cost approximately Rmb150 per way. The Chinese name and address for Oakwood Residence... More
Peter W
4 September 2016|
Response from Peter Z | Property representative |
Hangzhou East (dong) Station is the best station to alight from when coming into Hangzhou on the high speed trains.
19 May 2015|
Response from Peter Z | Property representative |
Thank you for contacting Oakwood Residence Hangzhou. Taxis during peak hours can be delayed, however, thru our Concierge we can pre book taxis for you. Being a Serviced Apartment we do not have suites in the hotel sense, we... More
Room Tips
"great place for longer stays"
17 Sep 2018
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"Can choose a deluxe studio room, they are big enough"
21 Dec 2017
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"try to select the newer North Tower and highest floor."
1 Dec 2017
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"Value for Money"
19 Nov 2017
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US$ 90 - US$ 169 (Based on Average Rates for a Standard Room)
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